2011 FORD ESCAPE Fuelpropulsion System Problems
253 NHTSA complaints on file
Fuelpropulsion System Issues in the 2011 FORD ESCAPE
253 fuelpropulsion system complaints have been filed with NHTSA for the 2011 FORD ESCAPE. Of these, 1 involved a crash, 1 involved a fire, and 0 resulted in injury.
253
Complaints
1
Crashes
1
Fires
0
Injuries
0
Deaths
All Fuelpropulsion System Complaints
The fuel pump was replaced and a new one was installed and now the engine is misfiring really hard and when the vehicle is placed in drive or reverse the engine tries to stall. The mechanic is saying that I will have to purchase a fuel rail pressure sensor that controls the fuel to each fuel injector. If this item or the whole fuel system is on a Recall List. Then I shouldn't have to pay anything to have it repaired and replaced by the Dealership. I do need to be notified about this issue immediately. This is a 2011 Ford Escape XLT AWD 4dr SUV with 3.0 V6 Flex Fuel system.
Leaking gas from gas tank where the fuel delivery pipe enters the tank
Back in June, I took my vehicle to have it checked out. When I accelerate, the SUV would feel like it was dragging something under the tires and riding very rough and bumpy, actually the vehicle was shaking while driving, then it would stop when I slow down. Even when I turn off the engine for a few hours and then drive it, its fine. No warning lights on dashboard. Fred Beans replaced spark plugs, changed filters, cleaned throttle body, oil change. Now it 's doing the same thing. If I am idle in park with AC on for a few minutes, it does it. Sometimes after I fill it with fuel, it does it. As far as I am know, they never checked the fuel pump. SUV shakes for about 2 minutes then stops. It feels as though I am getting a flat in all tires.
I TRIED TO GET FUEL LATE AT NIGHT IN WINTER WARNING AFTER WORK AND UPON DOING SO, THE NOZZLE AT THE GAS STATION WOULD NOT FIT PROPERLY TO FUEL THE TANK. GAS BEGAN TO LEAK OUT AS I WAS FUELING THE VEHICLE, SQUIRTING UP ONTO MY BODY AND CLOTHING. I DID NOT UNDERSTAND WHY THE NOZZLE DID NOT FIT, HOWEVER I NEEDED DESPERATELY TO GET GAS SO THAT I COULD RETURN HOME IN A MOUNTAINOUS AREA WHERE I LIVE. I TRIED FILLING THE GAS TANK SLOWLY TO NO AVAIL. THEN I PROCEEDED TO ANOTHER GAS STATION AS THERE ARE NOT MANY AROUND, AND AGAIN NOZZLE WOULD NOT ENTER THE TANK. THIS TIME I COULDN'T EVEN TURN ON THE PUMP. AFTER INSPECTING THE SITUATION, I COULD SEE THAT THE FUEL TANK AREA LOOKED AS THOUGH THE HOLE FOR THE TANK NO LONGER ACCEPTED NOZZLES, THE FUEL FILLER AREA SEEMED TO HAVE...
MY POWER STEERING ASSIST LIGHT IS ON AND I CAN NOT STEER MY VEHICLE. I GOT IN TO TAKE MY KIDS OUT AND I COULD NOT STEER. ITS TOO UNSAFE TO DRIVE, AND I READ THIS IS A KNOWN ISSUE WITH FORD UNDER STEERING ISSUE COMPLAINTS. IF MY VEHICLE IS COVERED TO BE REPAIRED UNDER A RECALL I WOULD LIKE TO KNOW THE NEXT STEP. ITS AROUND $1000 TO FIX AND I CAN NOT AFFORD THIS.
THE POWER STEERING ASSIST FAILED ON MY 2011 FORD ESCAPE. STATIONARY WHEN HAPPENED. SO, FRUSTRATED THAT I CANT STEER IT AND HAVE TWO KIDS I NEED TO TOTE AROUND BUT ITS VERY UNSAFE AND I CANT DRIVE IT WITH MY KIDS IN THE CAR FOR SAFETY CONCERNS. ALSO MY FUEL INTAKE FAILED AND A WARNING LIGHT IS ON FOR IT. I READ THAT BOTH OF THESE EXACT ISSUES HAVE BEEN RECALLED ON THIS MODEL. PLEASE HELP.
I HAVE CALLED FORD MANY TIMES, AS I HAVE THE SAME PROBLEM ALL THE TIME, IT SHOWS THAT MY CAR HAS AN EVAPORATIVE EMISSION SYSTEM LEAK CODE P0457. THIS IS THE 4TH TIME THAT SHOWS THE SAME PROBLEM EVEN AFTER 'FIXING'. FORD ESCAPE HAD THIS RECALL IN 2016 BUT FOR SOME REASON I WAS NOT SENT A NOTICE.
RECEIVED NOTICE OF RECALL IN DEC 2017, CALLED KENDAL FORD IN ANCHORAGE FOR SCHEDULING OF REPAIR. THE SERVICE DEPARTMENT STATED THAT THEY DID NOT HAVE THE PART NEEDED AND WOULD CALL WHEN IT CAME IN. OCTOBER 2018, CALLED KENDALL AFTER RECEIVING SECOND NOTICE. THE SERVICE DEPT. SAID THEY'D CALL WHEN IT CAME IN. KENDALL FORD SERVICE DEPT. 866-957-4040. THIRD NOTICE RCVD 7/12/2019. CALLED AGAIN AND, TERESA, STATED THEY'D CALL WHEN THE PART CAME IN. THREE YEARS TO GET A PART IS OUTRAGEOUS. THE FORD DEALER HAS DEMONSTRATED BEYOND ANY DOUBT THAT THEY DON'T CARE ABOUT RECALLS, UNABLE TO BE TRUTHFUL, AND HAVE NO CONCERN ABOUT ANYTHING BUT MONEY.
MY CAR ALWAYS SHOWS A CHECK ENGINE LIGHT AND THE READINGS- SHOWS THAT THERE IS A LEAK, THEY HAVE CHANGED 4 TIMES THE PURGE VALVE. THE LIGHT GOES OFF FOR A FEW WEEKS AND THEN COME BACK AGAIN. IT SHOWS THE SAME PROBLEM ALL THE TIME. THE LIGHT COMES ON WHILE DRIVING OR PARK.
THE GAS TANK IS FAULTY. SUDDENLY, IT WILL NOT HOLD GAS. GAS BEGAN TO POUR OUT AFTER I HAD FILLED THE TANK JUST A FEW MINUTES BEFOREHAND. I NOTICED THE GAS POURING OUT WHEN THE VEHICLE WAS STATIONARY AND PARKED IN OUR GARAGE. THERE HAS BEEN NO ACCIDENT OR EXTERNAL DAMAGE TO THE CAR TO CAUSE THIS ISSUE. I READ THAT SOME 2011 FORD ESCAPES WERE RECALLED FOR THIS VERY ISSUE, BUT MY VIN DOES NOT APPEAR IN THE DATABASE AND CUSTOMER SERVICE ADVISED THAT I FILL OUT THIS FORM.
IT'S STALLING IN MOTION OR SUDDENLY SURGING FORWARD WHEN ACCELERATING FROM A STOP, POSING A SERIOUS SAFETY RISK TO VEHICLE OCCUPANTS, OTHER MOTORISTS AND PEDESTRIANS. INTERMITTENT VEHICLE STALLS AND SURGES AS THEY ENTER TRAFFIC FROM A STOPPED POSITION OR WHILE DRIVING AT HIGHWAY SPEEDS. *TR
THIS VEHICLE HAD A RECALL REGARDING THE FUEL DELIVERY MODULE REPAIRED IN MAY 2019 (BY CHAPMAN FORD IN HORSHAM, PA), JUST BEFORE I BOUGHT THE CAR IN JUNE. IN LATE AUGUST 2019, THE CAR WAS HAVING DIFFICULTY STARTING. I BROUGHT IT TO MY LOCAL FORD DEALERSHIP (FULLERTON FORD IN SOMERVILLE, NJ). THEY INSISTED CHAPMAN FORD DID A POOR JOB WITH THE RECALL REPAIR (SPECIFICALLY CONNECTING THE FUEL PUMP) AND FORD CORPORATE AUTHORIZED FULLERTON TO FIX CHAPMAN'S POOR WORK (FREE OF CHARGE FOR ME). A FEW DAYS AGO, THE VEHICLE FAILED TO START EVEN WHEN JUMP STARTED. THE LOCAL FORD DEALERSHIPS (MALOUF FORD IN NORTH BRUNSWICK, NJ AND FULLERTON FORD) SAID THEY DIDN'T HAVE AN OPENING TO WORK ON THE CAR FOR 3 WEEKS. I WANTED TO TAKE THIS VEHICLE TO A FORD DEALERSHIP BUT I CAN'T AFFORD TO BE OUT OF A VEHICLE FOR 3 WEEKS SO I TOOK THE...
WHEN TRUCK HAS A FULL OR EVEN HALF TANK , ALWAYS SMELL A LOUD GAS SMELL COMING FROM TRUCK. GAS SMELL SO LOUD CAN NOT HAVE TRUCK PARKED IN GARAGE DUE TO FUMES. ALSO WITH BRAKES, WHEN FORCED TO STOP IMMEDIATELY THE BRAKES MAKE A WEIRD SOUND AND WONT LOCK PROPERLY.
I HAVE HAD ISSUES WITH A CHECK ENGINE LIGHT THAT LIGHTS UP ALL THE TIME ON THE CAR. IT WILL ALSO SAY "CHECK FUEL FILL INLET" WHEN I PUMP GAS. THE CODE READS P0455 WHICH MEANS THE ENGINE COMPUTER RECOGNIZES A LARGE LEAK IN THE EVAPORATIVE EMISSION CONTROL SYSTEM (EVAP). THE VEHICLE'S EVAP SYSTEM IS SEALED, IT'S MAIN PURPOSE IS TO PREVENT GASOLINE VAPORS IN THE FUEL TANK FROM ESCAPING INTO THE ATMOSPHERE. I AM NOT SURE IF ONE OF THE RECALLS PERTAINS TO THIS, BUT THIS IS AN ONGOING PROBLEM FOR ME. SO MUCH SO, THAT I HAVE STOPPED DRIVING THE CAR IN FEAR FOR MY SAFETY AND MY FAMILY.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER CALLED THE CONTACT ABOUT THE RECALL BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (PREMIER FORD OF BAY RIDGE, 152 58TH ST, BROOKLYN, NY 11220, (347) 578-7900) INDICATED THAT THEY ORDERED THE PART FOR THE REPAIR MONTHS AGO; HOWEVER, THEY DID NOT HAVE ANY AVAILABLE CERTIFIED TECHNICIANS TO PERFORM THE REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RECALL #16S41 PERFORMED ON 12/14/2017. SINCE THAT TIME IT HAS BEEN RETURNED TO THE DEALER 8+ TIMES FOR STRONG GASOLINE ODOR. CURRENTLY GASOLINE ODOR IS INSIDE OF THE CAR SO STRONG WE ARE AFRAID TO DRIVE CAR.
EXPERIENCE SURGING AND STUMBLING UNDER THROTTLE UP
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (WORLD FORD PENSACOLA, 6397 PENSACOLA BOULEVARD, PENSACOLA, FL 32505) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RECALL NOTICE ISSUED IN NOVEMBER 2017 AND PERSISTENT CALLS TO DEALER (EVERY MONTH) HAVE NOT PRODUCED A REASONABLE ESTIMATE OF WHEN THE PARTS REQUIRED TO COMPLETE THIS RECALL. THE ANSWER PROVIDED BY DEALER EVERY MONTH FOR THE LAST 11 MONTHS THE CUSTOMER HAS CALLED HAS BEEN "THE PARTS ARE BACKORDERED" AND NO ESTIMATE OF WHEN IT WILL BE COMPLETE IS PROVIDED.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PHIL LONG FORD OF MOTOR CITY, 1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 694-3487) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS
VERY OFTEN AS I'M DRIVING THE POWER STEERING WILL GO OUT MAKING IT VERY DANGEROUS TO TURN THE WHEEL WILL JUST JERK AWAY.. ALSO THE FUEL TANK HAS ALWAYS BEEN AN ISSUE. NOW I AM UNABLE TO PUMP GAS WITHOUT GAS LEAKING OUT. THE WHEELS AND TIRES ALWAYS GO FLAT I'M THINKING SOMETHING TO DO UNDER TRUCK
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PROSTROLLO ALL AMERICAN AUTO MALL, 1001 WASHINGTON AVE S, MADISON, SD 57042, (605) 256-9111) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
FORD REFUSES TO HONOR THE SAFETY RECALL 16S41, NHTSA RECALL 16V-777 AND REPAIR MY VEHICLE FOR OVER 2 1/2 YEARS. (32 MONTHS TO BE EXACT) I AM ENCLOSING THE RECALL LETTERS FORD SENT ME. I HAVE INCLUDED MY CASE # WITH FORD ATTEMPTING TO EXPEDITE THE REPAIRS FROM JAN. OF THIS YEAR.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCDONALD FORD (6790 MIDLAND RD, FREELAND, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COURTESY FORD, 3921 W RIVER DR., DAVENPORT, IA 52802, (563) 326-4011) STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RICHMOND FORD LINCOLN, 4600 W BROAD ST., RICHMOND, VA 23230, (804) 358-5521) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (DONLEY FORD, 1456 COSHOCTON AVENUE, MOUNT VERNON, OHIO 43050) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (BOZARD FORD, 540 OUTLET MALL BOULEVARD, SAINT AUGUSTINE, FLORIDA 32084) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM). THE DEALER (BILL PIERRE FORD, 11525 LAKE CITY WAY NE, SEATTLE, WA 98125) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE CONTACT SPOKE WITH OURISMAN FORD & LINCOLN (6129 RICHMOND HIGHWAY, ALEXANDRIA VA, 22303, (703) 660-9000) SEVERAL TIMES CONCERNING PART AVAILABILITY. THE DEALER STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER INFORMED THE CONTACT TO CALL BACK IN TWO WEEKS. THE CONTACT CALLED BACK IN TWO WEEKS AND WAS INFORMED THAT PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER INFORMED THE CONTACT THAT THE SITUATION CONCERNING PART AVAILABILITY WAS ESCALATED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENNY ROSS FORD (104 BLACK HILL RD, IRWIN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WOODRUM FORD LINCOLN, 3100 E JACKSON ST, MACOMB, IL 61455, (309) 833-2111) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS-14730966. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. PARTS DISTRIBUTION DISCONNECT. *TT *JS
FUEL DELIVERY MODULE I RECEIVED A NOTICE FROM FORD JANUARY 2018 ABOUT RECALL FUEL MODULE.. I CALL MONTHLY TO CHECK ON WHEN I CAN GET MY VEHICLE IN TO BE REPAIRED. OUR LOCAL DEALER TENVOORDE HAS BEEN OUT OF THIS PART SINCE NOVEMBER 2017 AND DOES NOT KNOW IF OR WHEN THEY WILL RECEIVE THE PART.. WHY DO THEY SEND OUT THESE RECALLS IF THEY CAN'T SUPPLY THE PARTS? CAN YOU CONTACT FORD?
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). TWO DEALERS WERE CONTACTED: REA-FORD-LINCOLN (84 CIMARRON RD, MONTICELLO, NY 12701, (845) 791-6100) AND SUNSHINE FORD-LINCOLN (40 NY-17K, NEWBURGH, NY 12550, (845) 561-3900). BOTH DEALERS INDICATED THAT THE PART WAS UNAVAILABLE AND ON A NATIONAL BACKORDER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V770000 (FUEL SYSTEM, GASOLINE). SPRADLEY BARR FORD & LINCOLN OF GREELEY (4901 W 29TH ST, GREELEY, CO 80634, (970) 506-3600) WAS CALLED TO SCHEDULE A RECALL REPAIR APPOINTMENT. UPON ARRIVAL AT THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I RECEIVED A RECALL NOTICE FROM FORD DEC 2016 REFERENCING NHTSA SAFETY RECALL 16V-777. AUG 2017 I STILL HADN'T HEARD ANYTHING SO I ASKED FORD WHAT WAS GOING ON USING FORD WEBSITE LIVE CHAT. EBONEE SAID PARTS STILL NOT AVAILABLE. JAN 2018 GOT ANOTHER LETTER SAYING PARTS NOW AVAILABLE. CALLED DEALERSHIP THEN AND AGAIN TODAY 4/11/18 & THEY SAID STILL NOT AVAILABLE. VERY FRUSTRATED AND CONCERNED ABOUT WHAT MIGHT HAPPEN DUE TO POSSIBLE FUEL LEAK. WE WANT THIS FIXED BUT NO ONE SEEMS TO BE ABLE TO HELP.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (WENDLE FORD, 9000 N DIVISION ST, SPOKANE, WA 99218, (509) 484-4800) SCHEDULED AN APPOINTMENT AND INDICATED LATER THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE PART MAY BECOME AVAILABLE IN TWO WEEKS, BUT DID NOT VERIFY IF THERE WAS A NATIONAL BACKORDER OR IF THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ROBBERSON FORD, 2100 NE 3RD ST, BEND, OR 97701, (541) 382-4521) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. B & B MOTORS INC (318 SOUTH SCHRADER AVE, HAVANA, IL 62644, (309) 543-2224) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I RECEIVED A RECALL ON MY 2011 ESCAPE IN LATE 2016 INFORMING ME ABOUT AN ISSUE WITH THE FUEL DELIVERY MODULE. I TOOK IT TO THE DEALERSHIP AT THE TIME, INFORMING THEM THAT I HAD BEEN NOTICING FUEL SMELLS, BUT THEY WERE UNABLE TO REMEDY THE ISSUE, OR PERFORM THE RECALL. IN JANUARY OF 2018 I RECEIVED ANOTHER LETTER SAYING THAT PARTS ARE NOW AVAILABLE TO REPAIR MY VEHICLE, BUT AS OF APRIL, TWO LOCAL DEALERSHIPS STILL SAY THEY HAVE NOT RECEIVED THE NECESSARY PARTS FOR THE REPAIR. THE SAFETY RECALL IS 16S41/NHTSA RECALL 16V-777. BASED ON THE SAFETY IMPLICATIONS OF THIS RECALL, IT SEEMS THAT FORD IS BEING VERY SLOW IN DELIVERING PARTS TO THE DEALERSHIPS TO MAKE THIS REPAIR.
RECALL # 16S41 FUEL DELIVERY MODULE. I HAVE BEEN WAITING MONTHS, AND PART STILL NOT AVAILABLE AT DEALERSHIP. CALLED THIS MORNING TO INQUIRE? STILL NO PART. MY CHECK ENGINE LIGHT IS ON, WHICH IS DIRECTLY RELATED TO RECALL. I HAVE REJECTION STICKER, AND WON'T BE ABLE TO DRIVE MY VEHICLE. WORST IS WHAT IF IT CATCHES ON FIRE, FORD HAS NO ANSWER FOR ME
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE BOZARD FORD LINCOLN DEALER AT 904-824-1641, LOCATED AT 540 OUTLET MALL BLVD, ST. AUGUSTINE, FL 392084 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB DAVIDSON FORD OF BALTIMORE, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I RECEIVED A RECALL NOTICE IN JANUARY 2018. I CONTACTED MY LOCAL DEALER IN DANBURY, CT TO REPAIR MY VEHICLE. THEY ADVISED THEY DO NOT HAVE THE PART AND ARE WAITING. I CONTACTED THEM AGAIN 3/23/18 AND AM TOLD THEY STILL HAVE NOT RECEIVED THE PARTS NEEDED. THE NHTSA WEBSITE INDICATES THE PARTS ARE AVAILABLE BUT I AM TOLD I HAVE TO WAIT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM) WAS RECEIVED IN OCTOBER OF 2016. AFTER CONTACTING THE DEALER (HEMSTEAD FORD IN HEMSTEAD, NY), THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS WERE AVAILABLE AND THE DEALERS SHOULD HAVE PARTS IN STOCK. THE CONTACT CALLED SEVERAL OTHER UNKNOWN DEALERS IN THE AREA AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE WHILE DRIVING. HEMSTEAD FORD DIAGNOSED THE VEHICLE, BUT FOUND NO FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 12,500.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (MULLINAX FORD, 1551 E SEMORAN BLVD, APOPKA, FL 32703, (888) 218-7505) SCHEDULED AN APPOINTMENT TO RECEIVE THE RECALL REPAIR. THE DEALER LATER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB LOWTH FORD (3010 BEMIDJI AVE N, BEMIDJI, MN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT NOTICED FUEL FUMES COMING FROM THE VEHICLE. THE DEALER (LUTHER NORTH COUNTRY FORD, 10401 WOODCREST DRIVE NW, COON RAPIDS, MN 55433, 612-424-7648) SCHEDULED AN APPOINTMENT TWICE; HOWEVER, WHEN THE CONTACT ATTEMPTED TO CONFIRM THE APPOINTMENTS, THEY WERE MOVED FURTHER BACK. THE LAST TIME THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT, THE DEALER WAS UNABLE TO PROVIDE ANOTHER DATE FOR THE REPAIR BECAUSE THE MANUFACTURER WAS NOT PROVIDING PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.
Other 2011 FORD ESCAPE Problem Areas
Steering
397 complaints
Power Train
263 complaints
Engine
248 complaints
Vehicle Speed Control
244 complaints
Electrical System
108 complaints
Unknown Or Other
55 complaints
Fuel System Gasoline
30 complaints
Suspension
30 complaints
Structurebody
29 complaints
Air Bags
24 complaints
Visibilitywiper
24 complaints
Service Brakes
22 complaints
Engine And Engine Cooling
16 complaints
Electronic Stability Control Esc
15 complaints
Visibility
12 complaints
Wheels
10 complaints
Visibilityglass Siderear
7 complaints
Seats
6 complaints
Structurebodyhatchbackliftgate
5 complaints
Seat Belts
4 complaints
Steeringelectric Power Assist System
4 complaints
Structure
4 complaints
Equipment Adaptivemobility
3 complaints
Exterior Lighting
3 complaints
Tires
3 complaints
Electrical Systemignition
2 complaints
Equipment
2 complaints
Equipmentapplianceair Conditioner
2 complaints
Power Trainautomatic Transmission
2 complaints
Service Brakes Hydraulic
2 complaints
Steeringcolumn
2 complaints
Traction Control System
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Air Bagsfrontal
1 complaint
Air Bagssensoroccupant Classificationfront Passenger
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemalternatorgeneratorregulator
1 complaint
Electrical Systemhorn
1 complaint
Electrical Systeminstrument Panelspeedometerodometer
1 complaint
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
1 complaint
Fuel System Gasolinedelivery
1 complaint
Fuel System Gasolinedeliveryfuel Pump
1 complaint
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
1 complaint
Latcheslockslinkages
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Latcheslockslinkageshatchbackliftgatelock
1 complaint
Latcheslockslinkageshoodlatch
1 complaint
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Seat Beltsfrontretractor
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring
1 complaint
Service Brakes Hydraulicpedals And Linkages
1 complaint
Structurebodydoor
1 complaint
Structurebodyhatchbackliftgatehinge And Attachments
1 complaint
Structurebodytailgate
1 complaint
Structureframe And Members
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Visibilityrear Window Wiperwashermotor
1 complaint
Visibilitywindshield
1 complaint