2011 FORD ESCAPE Structurebody Problems

29 NHTSA complaints on file

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Structurebody Issues in the 2011 FORD ESCAPE

29 structurebody complaints have been filed with NHTSA for the 2011 FORD ESCAPE. Of these, 3 involved a crash, 1 involved a fire, and 2 resulted in injury.

29
Complaints
3
Crashes
1
Fires
2
Injuries
0
Deaths

All Structurebody Complaints

#11718569 |
Component: Driver-side door latch and lock assembly. The driver-side door latch appears to have failed, preventing the door from opening from both the inside and outside and creating an occupant entrapment risk. The failure is fully reproducible and ongoing. The condition first occurred without any prior warning signs, messages, or symptoms and has persisted for more than a day without resolving. Although the vehicle responds to unlock commands from the key fob, keypad, and interior door controls with normal audible confirmation, the driver door frequently remains unable to open. Failure behavior includes: •The driver door cannot be opened from inside the vehicle, preventing occupant exit. •The door also cannot be opened from the outside during these events. •An occupant became trapped inside and had to crawl across the vehicle and exit through the passenger side. •The vertical lock indicator moves between locked and unlocked positions, but the latch does not...
#11639804 |
Top of wheel well around shock absorber broke off due to rust as well a frame disintegrating due to rust. When shock broke free part of wheel well lodged behind the tire and destroyed the brand new tire.
#11627912 |
The front subframe on the passenger side is rusted through. I have also heard this part referred to as the engine cradle. I noticed while changing the serpentine belt and had it looked at by a mechanic. Took it to Midas and mechanic said front subframe should to be replaced but couldn't get the part. I researched this online and found it to be a common problem. People say it may be from AC water discharge due to occurring mostly on passenger side only. The uploaded images are of my own vehicle. Apparently people say these snap and the car takes a hard right turn when the wheel comes loose. I guess all the people that die don't post anything so the government isn't taking this issue seriously... Uploaded images are of my own vehicle. I'm also including youtube links of other people's similar year/make, same model issue as 2011...
#11551124 |
Front sub frame rusting through that could potentially result in the control arms breaking away from the sub frame and the driver losing control of the vehicle. No incident has occurred from this, but could if not inspected and found. This was found by an independent service center. No warning lamps
#11525840 |
Rust around wheel wells and rear liftgate along bottom edge.
#11511819 |
Rust is happening at an increasing rate on the rear wheel wells and rear lift gate.
#11488445 |
I AM A 79 YEAR OLD DISABLED MAN WHEN I STOPPED AT TH SPOKANE VA HOSPITAL THE DRIVER'S DOOR WOULD NOT UNLOCK. I TRIED EVERYTHING I COULD AND COULD NOT UNLOCK THE DOOR.TO GET OUT.EVEN THE KEY IS ONLY AN ELECTRIC SWITCH THERE IS NO MECHANICAL WAY TO OPEN THE DOOR. IF I HAD BEEN IN AN ACCIDENT AND THE CAR WAS ON FIRE I WOULD HAVE DIED. AS IS I HAD AN EXTREMELY DIFICULT TIME CLIMBING OUT OF THE CAR. I DROVE TO A FORD DEALER TO SEE IF THEY COULD FIX IT BUT THEY TOLD ME IT WOULD BE TWO OR MORE WEEKS BEFORE THEY COULD HELP ME. I ASKED THEM IF I HAD TO STAY IN THAT CAR FOR ALL THAT TIME.
#11480362 |
I found a piece of rusted metal on my garage floor. After having both my mechanic and the man who did earlier body work on this vehicle it was found that the shock tower is rusted. To the extent that the driver's side back wheel is leaning into the fuel line. Making my Escape unsafe to drive. There are many Youtube videos that discuss this problem. So, this is not an isolated case. This is a safety concern that should lead Ford to recall and repair the Escape that this affects.
#11478905 |
I am the second owner of my 2011 Ford Escape Limited. I live in Michigan. The previous owner also lived in Michigan. I purchased this car January of 2021 from Sundance in St John’s. Recently we have had a noise coming from the rear passenger shock and I took my car to a Firestone to get it repaired. They made me aware of my shock rusting through the body and into my trunk panels. The car was deemed unsafe to drive at just less than 230,XXX miles. This car is just over 10 years old and has been beautifully maintained. I have all documents pertaining to maintenance and I recently spent $9000 dollars on this car from the dealership. Surely this isn’t an issue that started in just this last year as the entire frame where the shock was attached had rusted through. I frequently drive myself and my family...
#11311853 |
FIRST POWER DOOR LOCKS QUIT WORKING, NEXT TAIL GATE WON'T OPEN, TIRE PRESSURE DASH LIGHT WARNING COMES ON YET THERE ARE NO PROBLEMS. CHECK MOTOR DASH LIGHT GOES ON AND OFF OFTEN YET THEY FIND NO PROBLEM. LATEST IS POWER STEERING WENT OUT WITH NO WARNING WHILE DRIVING AGAIN PLUGGED INTO CHECKING MACHINE NO PROBLEM. STEERING WHEEL SHAKES CONTINUOUSLY WHILE STOPPED. AND BELIEVE SUSPENSION IS GIVING OUT. NOT A CAR THAT I WOULD RECOMMEND TO ANYONE. HAS HORRIBLE BLIND SPOTS. ALL OCCURRENCES HAPPEN WHILE DRIVING OR STATIONARY. ALL THIS HAS HAPPENED IN THE LIFE OF OUR OWNERSHIP. STEERING WAS YESTERDAY FEB 26,2020
#11219295 |
FIRST ISSUE IS THAT THE BACK BACK DOOR WONT OPEN & THERE IS NO KEYHOLE TO UNLOCK IT EITHER. SECOND ISSUE IS THAT WHEN IT RAINS HEAVY WATER IS COMING THROUGH FROM THE OUTSIDE INTO ALL MY DOORS & IT STAYS THERE BECAUSE THERE IS NO PLUG TO LET THE WATER OUT. THE CHEAPEST OPTION WAS TO DRILL HOLES IN THE BOTTOM OF EACH DOOR TO LET THE WATER OUT.
#11153993 |
I WAS DRIVING AND MY BACK WINDSHIELD BROKE LOOSE FROM THE CAR. I WAS DRIVING ON MANCHESTER RD NO MORE THAN 40 MILES AN HOUR. UPON CHECKING ,ONE OF THE REAR HINGES HAD BROKE AND THE WINDSHIELD WAS HANIGING BY THE OTHER HINGE. FORTUNATELY FOR MYSELF AND PEOPLE BEHIND ME ON THE HIGHWAY IT HELD ON. IT IS NOW CLEAR THAT THE OTHER HINGE IS ALSO ROTTED AND I'M VERY LUCKY NO ONE WAS INJURED. I WAS TELLING MY COWORKER WHO HAS THE SAME YEAR,MAKE , AND MODEL CAR ABOUT THE INCIDENT AND WE DECIDED TO GO OUT AND LOOK AT HERS. HER HINGES ARE ALSO ROTTED AND THE SAME THING COULD HAVE HAPPENED TO HER AT ANY TIME. WE THEN WENT ON LINE WHERE WE FOUND MULTIPLE COMPLAINTS ABOUT THIS SAME ISSUE. THE FOLLOWING IMAGE IS OF THE HINGES. A FRIEND CAME AND PUSHED THE WINDSHIELD BACK UP IN...
#11132926 |
ON 2011 FORD ESCAPTE REAR HATCH HAS DEVOLOPED CORROSION AND BROKE OFF. I HAVE DONE RESEARCH AND FOUND OUT THAT SERIES FROM 2012 AND EARLY IS HAVING THIS PROBLEM. LUCKY I WAS NOT DRIVING ANYWHERE WHEN THIS WAS DONE OR IT COULD HAVE CAUSED ENGERY TO CARS AROUND ME AND TO MYSELF OR MY YOUNG SON WITH GLASS BLOWING INTO THE CAR.
#11103079 |
WHILE DRIVING TO WORK, I NOTICED THAT THE FORD EMBLEM ON MY STEERING WHEEL WAS OFF CENTER, THEREFORE MAKING MY CAR OUT OF ALIGNMENT BUT I HAD NO IDEA HOW THIS HAD HAPPENED. I MADE AN APPOINTMENT TO BRING MY CAR INTO TOWN FAIR TIRE TO GET IT REALIGNED BUT WAS TOLD THAT THEY COULDN'T DO IT BECAUSE MY ENGINE CRADLE WAS EXTREMELY RUSTED SO I WOULD NEED TO HAVE THAT ADDRESSED AT A MECHANIC. THEY ALSO TOLD ME THAT THEY PULLED THE VEHICLE SAFETY CHECK THEY DID ON MY VEHICLE FROM THE YEAR BEFORE WHEN THEY CHANGED MY TIRES AND THERE WERE NO ISSUES SO THIS WAS VERY ODD TO THEM AS WELL AS TO HOW THIS COULD'VE HAPPENED. I NEXT BROUGHT IT INTO MY MECHANIC AND WAS TOLD THAT IN ORDER TO FIX THE ISSUE MY ENTIRE FRONT END FRAME WOULD NEED TO BE REPLACED. $1600 LATER, MY...
#11102398 |
REAR WINDOW LIFT GATE HINGE BROKE WHEN CLOSED WHILE STATIONARY IN DRIVEWAY.
#10970335 | Fire
IGNITION AND ELECTRICAL SYSTEM, FUSES,ETC FAILURE RESULTED IN TWO SPONTANEOUS FIRES WHILE THE CAR WAS PARKED, DESTROYING THE CAR'S ABILITY TO FUNCTION. LEAWOOD, KS. POLICE DEPARTMENT HAS PHOTOGRAPHED THE ENGINE COMPARTMENT AND FILED A POLICE REPORT
#10937229 | Crash
DRIVING A 2011 FORD ESCAPE, AND WHILE WAITING AT A STOP LIGHT HEADING SOUTH AT A MAJOR INTERSECTION, UPON THE LIGHT TURNING GREEN, I PROCEEDED TO ENTER THE INTERSECTION AT APPROX. 10 MPH. NEXT THING I KNOW, I AM T-BONING A CAR THAT RAN THE RED LIGHT ENTERING THE INTERSECTION FROM THE EAST AT 40 MILES AND HOUR. I WAS UNABLE TO SEE HER APPROACH BECAUSE OF A LARGE TRUCK ON MY LEFT THAT WAS TURNING LEFT TO GO EAST. THE IMPACT SPUN THE CAR THAT RAN THE RED LIGHT AROUND 180 DEGRESS THEN HIT A THIRD CAR AND STOPPED. THERE WERE NO INJURIES AMONGST ANY OF THE PARTIES INVOLVED IN THE ACCIDENT. MY CONCERN IS THAT MY AIRBAGS DID NOT DEPLOY. THE TOTAL FRONT OF MY CAR WAS SMASHED IN AND THE BUMPER JUST ABOUT TORN OFF. DAMAGE INCURRED BY MY CAR MADE IT A TOTAL LOSS. DRIVERWHO RAN...
#10905846 |
VEHICLE WAS PARKED. OWNER OPENED THE REAR WINDOW. ON LATCH RELEASE (AND WINDOW UPSWING) THE LEFT SIDE OF THE WINDOW SHOT OUT AND FELL FROM THE CAR -- WINDOW WAS BEING HELD ONTO THE CAR ONLY BY THE GLASS LIFT SUPPORTS. THE WINDOW LIFTGATE HINGES HAD DETERIORATED/BROKEN APART FROM THE ANCHOR BOLT ON THE WINDOW. APPROXIMATELY 3-5 MONTHS PREVIOUSLY, OWNER NOTICED THAT A WHITE SUBSTANCE HAD STAINED THE REAR WINDOW JUST BELOW BOTH LIFTGATE HINGES.
#10809149 |
MY 2011 FORD ESCAPE REAR LIFTGATE LATCH WON'T OPEN- CAUSED BY PREMATURE FAILURE OF AN ELECTRICAL ACTUATOR THAT UNLATCHES (OPEN) THE LIFT-GATE. THE VEHICLE'S LIFTGATE ONLY UNLATCHES ELECTRICALLY (BUTTON SWITCH OPERATED). THERE IS NO WAY TO OPEN THE LIFTGATE MANUALLY IF THE ACTUATOR FAILS OR IN THE EVENT OF VEHICLE'S ELECTRIC POWER FAILURE. DEFECTIVE DESIGN, QUALITY CONTROL/RELIABILITY ISSUE AS WELL AS SAFETY CONCERN. THERE ARE APPARENTLY TENS OF THOUSANDS OWNERS OF 2008 TO 2012 FORD ESCAPE WITH THE EXACT SAME PROBLEM AS DEMONSTRATED BY THE FOLLOWING YOU TUBE LINK (OVER 69,000 VIEWS TO DATE AND GROWING): HTTPS://WWW.YOUTUBE.COM/WATCH?V=BKXGGQYXXO4
#10745873 |
SUN ROOF SHATTERED WHILE IN HOT SUN,LATER BLEW OUT ONTO THE HIGHWAY
#10703613 |
THE REAR LIFT GATE SEAL LEAKS AND LEAVE A PUDDLE OF WATER AROUND THE REAR LATCH. SOMETIMES THE CARPET IN THE BACK NEAR THE REAR GATE IS DAMP. *TR
#10681421 |
REAR WINDOW SHATTERED WHILE PARKED AND REAR WINDOW DEFROSTER WORKING. *TR
#10555514 |
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE LIFTGATE WINDOW WAS FOUND TO BE SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS UNAVAILABLE. *TR
#10544626 | Crash
I WAS T-BONED WHILE MAKING A RIGHT HAND TURN IN THE DRIVER'S DOOR. I WAS DRIVING THE CAR. THE DAMAGE RESULTED IN $15,500 + RESULTING IN A TOTAL LOSS. I WENT TO THE ER SUFFERING FROM HEAD TRAUMA. I SUSTAINED A SIGNIFICANT CONCUSSION, WAS OUT OF WORK FOR 1 WEEK. MY AIR BAGS NEVER WENT OFF. *TR
#10492221 |
IT WAS ABOUT 30 DEGREES AND MY 13 YEAR OLD DAUGHTER WENT TO PUT A ITEM IN MY 2011 FORD ESCAPE PARKED IN MY DRIVE WAY. UPON CLOSING THE REAR LIFT GATE THE GLASS SHATTERED INTO TINY PIECES. THIS CAUSED SCRATCHES AND OTHER BODY DAMAGE TO THE VEHICLE WHEN THE HYDRAULIC ARMS AND WIPER BLADE ASSEMBLY GAVE WAY WHEN THE GLASS SHATTERED. THE VEHICLE IS 2 YEARS OLD AND UNDER WARRANTY. I CALLED THE DEALER WHERE I PURCHASED IT AND WAS TOLD TO TURN IT INTO MY INSURANCE. NO OTHER HELP WAS OFFERED!!! MIND YOU ITS 30 DEGREES OUT AND I HAVE 2 YOUNG CHILDREN AND LIVE IN A RURAL AREA. I DID AS I WAS TOLD AND REPORTED TO MY INSURANCE CO. THEY TRIED TO HOOK ME UP WITH SEVERAL GLASS PLACES WITH NO LUCK. THE CLOSEST WAS 35 MILES AWAY AND SAID IT WOULD BE ABOUT 2 WEEKS...
#10491692 |
AFTER UNLOADING ITEMS FROM REAR CARGO AREA, TAILGATE WAS CLOSED, AND THE REAR TAILGATE WINDOW EXPLODED IN MY FACE SPONTANEOUSLY. IT SEEMED AS IF THE RECIPROCATING ARMS PERHAPS DID NOT COLLAPSE COMPLETELY AND WENT THROUGH THE WINDOW. AN INDIVIDUAL WHO ASSISTED IN CLEANING UP THE DEBRIS WAS CUT BY THE GLASS. *TR
#10486514 |
I FILLED MY GAS TANK AT A HOLIDAY GAS STATION/STORE IN ESCANABA, MI ABOUT 6 P.M., NOVEMBER 21 WHILE TRAVELING. I FILLED THE TANK, LOCKED THE VEHICLE, AND WENT INTO THE STORE FOR A SNACK. WHEN I RETURNED TO THE VEHICLE, AN EMPLOYEE WAS SWEEPING UP GLASS FROM MY BACK WINDOW WHICH SHE HEARD EXPLODE. THE WINDOW WAS COMPLETELY GONE. THERE WAS NOTHING AGAINST THE BACK WINDOW OR THE HATCH BACK THAT WOULD CAUSE STRESS. FISHING EQUIPMENT WAS LYING FLAT ON THE FLOOR. I DROVE 200 MILES HOME WITH NO WINDOW. BESIDES THE EMPLOYEE WITNESS, I FILED A POLICE REPORT WITH THE ESCANABA POLICE. I CONTACTED A FORD DEALERSHIP AND WAS TOLD TO TAKE PICTURES. I SENT DOCUMENTATION ALONG WITH THE PICTURES TO THE DEALERSHIP. THAT WAS NOT GOOD ENOUGH FOR FORD. I WAS TOLD TO TAKE THE CAR TO THE DEALERSHIP WHERE THE BODY REPAIR MANAGER TOOK PICTURES AND...
#10479463 | Crash
I PULLED INTO A PARKING SPACE NEXT TO THE BUILDING WHERE I WORK AND THE VEHICLE SURGED FORWARD AND HIT THE BRICK WALL, BROKE A WINDOW AND DENTED THE BUILDING AC UNIT. DAMAGE TO MY VEHICLE HOOD, BUMPER AND GRILLE. COST TO REPAIR $4282.75. *TR SEPTEMBER 25,2012 I TOOK IT TO THE FORD DEALER WHERE IT WAS PURCHASED BECAUSE IT CONTINUES TO SURG FORWARD ON A DAILY BASIS. THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE.
#10435126 |
REAR WINDSHIELD EXPLODED WHEN MY COLLEAGUE WAS PUTTING HIS BELONGINGS IN THE BACK OF MY SUV. BRAND NEW CAR AND THE THE CAR WASN'T TURNED FOR MORE THAN 5 MINUTES. *TR

Other 2011 FORD ESCAPE Problem Areas

Steering 397 complaints Power Train 263 complaints Fuelpropulsion System 253 complaints Engine 248 complaints Vehicle Speed Control 244 complaints Electrical System 108 complaints Unknown Or Other 55 complaints Fuel System Gasoline 30 complaints Suspension 30 complaints Air Bags 24 complaints Visibilitywiper 24 complaints Service Brakes 22 complaints Engine And Engine Cooling 16 complaints Electronic Stability Control Esc 15 complaints Visibility 12 complaints Wheels 10 complaints Visibilityglass Siderear 7 complaints Seats 6 complaints Structurebodyhatchbackliftgate 5 complaints Seat Belts 4 complaints Steeringelectric Power Assist System 4 complaints Structure 4 complaints Equipment Adaptivemobility 3 complaints Exterior Lighting 3 complaints Tires 3 complaints Electrical Systemignition 2 complaints Equipment 2 complaints Equipmentapplianceair Conditioner 2 complaints Power Trainautomatic Transmission 2 complaints Service Brakes Hydraulic 2 complaints Steeringcolumn 2 complaints Traction Control System 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Air Bagsfrontal 1 complaint Air Bagssensoroccupant Classificationfront Passenger 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Electrical Systemhorn 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Fuel System Gasolinedelivery 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Gasolinedeliveryhoses Linespiping And Fittings 1 complaint Latcheslockslinkages 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Latcheslockslinkageshoodlatch 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Traindrivelinedriveshaft 1 complaint Seat Beltsfrontretractor 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Structurebodydoor 1 complaint Structurebodyhatchbackliftgatehinge And Attachments 1 complaint Structurebodytailgate 1 complaint Structureframe And Members 1 complaint Suspensionfrontwheel Bearing 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibilityrear Window Wiperwashermotor 1 complaint Visibilitywindshield 1 complaint
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