NHTSA Complaint #11488445 — 2011 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11488445
Vehicle	2011 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	October 6, 2022
Date Filed	October 8, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I AM A 79 YEAR OLD DISABLED MAN WHEN I STOPPED AT TH SPOKANE VA HOSPITAL THE DRIVER'S DOOR WOULD NOT UNLOCK. I TRIED EVERYTHING I COULD AND COULD NOT UNLOCK THE DOOR.TO GET OUT.EVEN THE KEY IS ONLY AN ELECTRIC SWITCH THERE IS NO MECHANICAL WAY TO OPEN THE DOOR. IF I HAD BEEN IN AN ACCIDENT AND THE CAR WAS ON FIRE I WOULD HAVE DIED. AS IS I HAD AN EXTREMELY DIFICULT TIME CLIMBING OUT OF THE CAR. I DROVE TO A FORD DEALER TO SEE IF THEY COULD FIX IT BUT THEY TOLD ME IT WOULD BE TWO OR MORE WEEKS BEFORE THEY COULD HELP ME. I ASKED THEM IF I HAD TO STAY IN THAT CAR FOR ALL THAT TIME.

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Recent Complaints for the 2011 FORD ESCAPE

#11718569 — STRUCTURE:BODY — February 17, 2026 — Component: Driver-side door latch and lock assembly. The driver-side door latch appears to have failed, preventing t...

#11718569 — UNKNOWN OR OTHER — February 17, 2026 — Component: Driver-side door latch and lock assembly. The driver-side door latch appears to have failed, preventing t...

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