NHTSA Complaint #10905846 — 2011 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10905846
Vehicle	2011 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	September 2, 2016
Date Filed	September 12, 2016
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

VEHICLE WAS PARKED. OWNER OPENED THE REAR WINDOW. ON LATCH RELEASE (AND WINDOW UPSWING) THE LEFT SIDE OF THE WINDOW SHOT OUT AND FELL FROM THE CAR -- WINDOW WAS BEING HELD ONTO THE CAR ONLY BY THE GLASS LIFT SUPPORTS. THE WINDOW LIFTGATE HINGES HAD DETERIORATED/BROKEN APART FROM THE ANCHOR BOLT ON THE WINDOW. APPROXIMATELY 3-5 MONTHS PREVIOUSLY, OWNER NOTICED THAT A WHITE SUBSTANCE HAD STAINED THE REAR WINDOW JUST BELOW BOTH LIFTGATE HINGES.

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