NHTSA Complaint #10456976 — 2011 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10456976
Vehicle	2011 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	January 23, 2012
Date Filed	May 1, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

LAST YEAR I PURCHASED A 2011 FORD ESCAPE AND HAVE BEEN COMPLETELY DISSATISFIED WITH MY PURCHASE. THE SELLING DEALER, TOWER FORD IN GREAT NECK, NEW YORK HAS DONE ABSOLUTELY NOTHING TO HELP ME RECTIFY MY SERIOUS COMPLAINT AND CONCERNS WITH MY VEHICLE. ONE OF MY BIGGEST CONCERNS IS THAT THE TRANSMISSION SLIPS, THE ACCELERATOR PEDAL STICKS, THE BRAKES ARE VERY LOW, AND A SWISHING LIQUID NOISE IS HEARD IN THE FUEL TANK WHEN STOPPING, THE RIGHT SIDE REAR PASSENGER DOOR SQUEAKS, AND THE CENTER CONSOLE IS LOOSE. I'VE BROUGHT MY TRUCK BACK TO THIS DEALER MANY TIMES AND ALL I RECEIVE IS THAT THEY CAN NOT VERIFY MY COMPLAINT AND CONCERNS. I AM CONCERNED FOR MY FAMILY AND MY SAFETY. ANY HELP WOULD BE APPRECIATED. *JS

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