NHTSA Complaint #11048122 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11048122
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	January 20, 2016
Date Filed	November 23, 2017
Mileage	40,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE BEEN IN TWO MINOR ACCIDENTS AS A DIRECT RESULT OF THE POWER STEERING FAILING WHILE DRIVE. THE STEERING FAILS ONCE A DAY AND DOES SO, USUALLY WHEN MAKE A HARD OR SHARP TURN. ONCE, THE POWER STEERING DISENGAGED, REVERTING TO MANUEL, WHILE I WAS TRAVELING ON THE HIGHWAY AT 65 MPH! FORD REFUSED TO REPAIR THE DEFECTIVE STEALING AFTER MORE THAN 10 CONTACTS WITH THEIR CORPORATE OFFICE AND MULTIPLE FORD DEALERS. THEY REFERRED ME TO THEIR 'LEGAL DEPARTMENT' AND REFUSED TO REPLACE THE DEFECTIVE STEERING.

Related Complaints for the 2011 FORD ESCAPE

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Recent Complaints for the 2011 FORD ESCAPE

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