NHTSA Complaint #11045243 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11045243
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	November 1, 2017
Date Filed	November 10, 2017
Mileage	151,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

FOR SOME INARTICULATE REASON, MY 2011 FORD ESCAPE DOESN'T QUALIFY FOR THE POWER STEERING SHAFT TORQUE SENSOR RECALL - WTH??? I HAVE INTERMITTENT POWER STEERING. WHEN IT WORKS, THE STEERING WHEEL SHIMMIES AND SHAKES SO BADLY, I'M AFRAID TO DRIVE IT. SOMETIMES I HAVE TO TURN MY CAR ON & OFF 3 OR 4 TIMES TO GET THE POWER STEERING TO WORK.

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