NHTSA Complaint #11048136 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11048136
Vehicle 2011 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 38,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

SHORTLY AFTER I BOUGHT THE CAR THE POWER STEERING STARTED TO RANDOMLY SHUT OFF WILL DRIVING, OFTEN WHILE DRIVING ON THE FREEWAY AT 65 MPH AND ON STREETS AT 35MPH. I HAVE BEEN IN 3 ACCIDENTS AS DIRECT RESULT, LUCKY NO ONE WAS I HIRED. WHEN IT HAPPENS THE STEERING MAKES A LOUD CLICK AND THEN YOU CAN'T MOVE THE STEERING WHEEL AT ALL. IF YOU TURN THE CAR OFF AND ON AGAIN, THAT SOMETIMES FIXES IT BUT OFTEN TIMES IT WILL IMMEDIATELY CLICK AGAIN AND THE STEERING WILL TURN OFF. FORD STAFF LAUGH SAYING THEY GET LOTS OF COMPLAINTS BUT SAY NOTHING IS BEING DONE AND GIVE ME A BILL FOR 1200 DOLLARS. I ALREADY SPENT 30K ON THE CAR AND I DO T HAVE ANY MORE MONEY TO GIVE FORD SO MY CAR IS WORTHLESS AND DANGEROUS TO DRIVE. SOMEONE WILL BE KILLED IN THIS CAR, IT REALLY IS DANGEROUS AND PEOPLE WILL DIE, THAT'S A GUARANTEE.

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