NHTSA Complaint #11048136 — 2011 FORD ESCAPE
STEERING issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11048136 |
| Vehicle | 2011 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 38,000 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
SHORTLY AFTER I BOUGHT THE CAR THE POWER STEERING STARTED TO RANDOMLY SHUT OFF WILL DRIVING, OFTEN WHILE DRIVING ON THE FREEWAY AT 65 MPH AND ON STREETS AT 35MPH. I HAVE BEEN IN 3 ACCIDENTS AS DIRECT RESULT, LUCKY NO ONE WAS I HIRED. WHEN IT HAPPENS THE STEERING MAKES A LOUD CLICK AND THEN YOU CAN'T MOVE THE STEERING WHEEL AT ALL. IF YOU TURN THE CAR OFF AND ON AGAIN, THAT SOMETIMES FIXES IT BUT OFTEN TIMES IT WILL IMMEDIATELY CLICK AGAIN AND THE STEERING WILL TURN OFF. FORD STAFF LAUGH SAYING THEY GET LOTS OF COMPLAINTS BUT SAY NOTHING IS BEING DONE AND GIVE ME A BILL FOR 1200 DOLLARS. I ALREADY SPENT 30K ON THE CAR AND I DO T HAVE ANY MORE MONEY TO GIVE FORD SO MY CAR IS WORTHLESS AND DANGEROUS TO DRIVE. SOMEONE WILL BE KILLED IN THIS CAR, IT REALLY IS DANGEROUS AND PEOPLE WILL DIE, THAT'S A GUARANTEE.
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