2010 FORD ESCAPE Steering Problems

WHILE DRIVING HEARD POP NOISE. CAR WAS NOT DRIVING RIGHT AND SKID HAZARD LIGHT WENT ON. AS I WAS GOING VERY SLOWLY ON SIDE ROADS, I GOT TO A POINT WHERE THE STEERING WHEEL COULD TURN BACK AND FORTH BUT I COULD NOT CHANGE DIRECTION OF CAR. CAR WAS TOWED TO A MECHANIC. TWO MECHANICS WITH 30 YEARS EXPERIENCE EACH SAID THAT THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. THEY REMOVED AND REPLACED STEERING GEAR ASSEMBLY AND STEERING COLUMN. THIS WAS A CATASTROPHIC FAILURE AN SHOULD NEVER HAVE HAPPENED! LUCKY FOR ME I WAS ON BACK ROADS.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER (RON TIRAPELLI FORD, 4355 W JEFFERSON ST, SHOREWOOD, IL 60404) WHERE THE TECHNICIAN STATED THAT THE SYMPTOMS WERE DUE TO AN UNKNOWN RECALL REPAIR PERFORMED IN 2014. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000.

THE "POWER STEERING ASSIST FAULT" LIGHT CAME ON AND I LOSS THE POWER STEERING ABILITY AS I WAS DRIVING DOWN THE STREET. GOOD THING I WAS ON A CITY STREET AND NOT GOING FAST. I WAS TOLD THAT THERE WERE NO OPEN RECALLS ON THIS, BUT IN 2014 THERE WAS A RECALL, BUT TO UPDATE THE SOFTWARE ONLY UNLESS THE POWER STEERING HAD ACTUALLY GONE OUT. I WANT TO KNOW HOW DID UPDATING THE SOFTWARE FIXES THE ISSUE? I WAS FORCED TO TAKE IT TO A DEALERSHIP, AND WAS TOLD THERE WERE NO OPEN RECALLS, AND THAT IT WILL BE ABOUT $1,800 TO FIX. WHY IS FORD NOT ISSUING ANOTHER RECALL TO TAKE CARE OF THE NUMEROUS COMPLAINTS FOR THIS FAILURE? IT'S SO UNFAIR THAT THIS WAS GOING TO BE A PROBLEM EVENTUALLY, AND FORD SLAPPED A BAND-AID ON IT SO AS TO NOT TAKE RESPONSIBILITY FOR THEIR ERROR. I...

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER THE RECALL IN 2014 AT DOWLING FORD (1011 S MAIN ST, CHESHIRE, CT 06410, 203-272-2772). FOR THE RECENT FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN CONFIRMED THAT THE SOFTWARE FOR THE PSCM WAS UPDATED ACCORDING TO THE RECALL REMEDY AND THE RECALL REPAIR COULD ONLY BE PERFORMED ONCE. THE DEALER DID NOT LOCATE A FAILURE AND NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 95 MPH, THE VEHICLE STALLED WITH THE WRENCH LIGHT ILLUMINATED. THE VEHICLE WAS ABEL TO RESTART BUT THE FAILURE RECURRED AND THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE ADVANTAGE FORD OF STUART DEALER (772-287-0955, LOCATED AT 4000 SE FEDERAL HWY, STUART, FL 34997) WHERE THE TECHNICIAN DIAGNOSED FAILURE AS BEING THE THROTTLE BODY SENSOR NEEDING REPLACEMENT. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE THROTTLE BODY SENSOR WAS REPLACED AGAIN. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER WHO PROVIDED A LONER VEHICLE AND PERFORMED A DIAGNOSTIC TEST. AT THAT POINT, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) THE VEHICLE...

2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO ISSUES WITH STEERING. *LD THE CONSUMER REQUESTED FOR NHTSA TO HOLD A PUBLIC HEARING TO RESOLVE POWER STEERING ISSUES. THE VEHICLE WOULD CONSISTENTLY LOSE POWER STEERING WHILE DRIVING. *JS *JS *JS

PCM HAS WATER DAMAGE DUE TO PLACEMENT UNDER THE HOOD. WHEN THE HOOD IS OPENED WATER RUNS DOWN DIRECTLY ONTO THE UNIT AND INTO THE WIRING. THE REPEATED WATER EXPOSURE HAS CAUSED THE UNIT TO FAULT. THIS WATER INTRUSION CAUSES THE VEHICLE TO FAIL TO START INTERMITTENTLY. WHEN TURNING THE IGNITION, THE VEHICLE WILL FAIL TO ENGAGE THE STARTER; HOWEVER, HEADLIGHTS, RADIO ARE FUNCTIONAL. INTERMITTENTLY WHILE OPERATING THE VEHICLE, ALL OF THE LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATE AND THE TACHOMETER AND SPEEDOMETER WILL STOP READING SPEED AND RMPS, RESETTING TO ZERO. WHEN THIS OCCURS IT NOT IMPAIR OPERATION OF THE VEHICLE. ADDITIONALLY, THE STEERING TORQUE SENSOR IS FAILING. INTERMITTENTLY, THE VEHICLE WILL DISPLAY "POWER STEERING ASSIST FAILURE" ON THE INSTRUMENT CLUSTER. WHEN THIS OCCURS, TURNING THE CAR ON AND OFF REPEATEDLY WILL TEMPORARILY RESOLVE THE ISSUE.

RECALL 14S05. I RECEIVED A RECALL NOTICE REGARDING MY POWER STEERING SHORTLY AFTER PURCHASING THIS VEHICLE. I TOOK IT IN AS INSTRUCTED. THE DEALERSHIP "REPROGRAMMED IT" AS INSTRUCTED BY FORD. NOW THE TORQUE SENSOR THAT WAS ALSO UNDER SAME RECALL IS OUT AND THEY WILL NOT FIX IT. THEY ARE TELLING ME THE RECALL WAS SATISFIED. AFTER DOING SOME RESEARCH AND READING OTHER STORIES ABOUT THE SAME ISSUE I FEEL THIS WAS A SCAM BY FORD TO SATISFY THE RECALL. THEY ARE PUSHING THE COST TO THE CONSUMER. THE REPROGRAM IS JUST A WARNING THAT THE STEERING IS GOING TO FAIL IT WAS NEVER ANY FIX. THE SENSOR SHOULD HAVE BEEN REPLACED. THIS IS A SAFETY WARNING ON THEIR OWN ADMISSION WHEN YOU CALL TO INQUIRE ABOUT THE RECALL. I REALLY THINK THIS IS WRONG ON EVERY LEVEL.

THE VEHICLE WAS IN MOTION AT 55 MPH ON A HIGHWAY WHEN THE ELECTRIC POWER STEERING FAILED AND HAD NO POWER STEERING. THE CONSOLE THEN HAD A WARNING COME UP SAYING A POWER STEERING FAILURE ACCURED. THIS VEHICLE DID HAVE THE RECALL DONE FOR THE POWER STEERING AT WHICH TIME THERE WERE NO PROBLEMS

I WAS DRIVING MY 2010 FORD ESCAPE WHEN I ALL OF A SUDDEN LOST POWER STEERING WHILE TURNING WITH NO WARNING. I WAS ABLE TO PULL OFF ON THE SIDE OF THE ROAD THEN MY ESCAPE BEGAN TO MAKE A "DINGING" NOISE REPEATEDLY AFTER THE VEHICLE WAS STOPPED AND PUT IN PARK. THE CAR THEN SHOWED "POWER STEERING ASSIST FAULT" . MY ESCAPE HAS NOT HAD POWER STEERING SINCE THIS INCIDENT. I CALLED THE DEALERSHIP I PURCHASED THE ESCAPE FROM AND THEY INFORMED THAT THE POWER STEERING ASSIST RECALL HAD BEEN SATISFIED PRIOR TO ME PURCHASING IT WITH THE REPROGRAM AND NOTHING REPLACED. I THEN CALLED FORD CUSTOMER CARE WHO CONFIRMED THIS INFORMATION AND THAT I WOULD HAVE TO PAY FOR THE REPAIR MYSELF SINCE THE RECALL WAS ALREADY SATISFIED WITH THE REPROGRAM. WHEN RUNNING A CODE SCANNER IT COMES BACK AS THE TORQUE SENSOR CODE. I AM CURRENTLY BARELY...

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 15 MPH, THE STEERING WHEEL FAILED AND WAS DIFFICULT TO TURN. ALSO, THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 146,250. *TT THE CONSUMER STATED MECHANIC DIAGNOSED SENSOR FAILURE, VEHICLE REPAIRED AND RECALIBRATED. *TR

LOSS OF POWER STEERING AT LOW AND HIGH SPEEDS INTERMITTENTLY ON BOTH CITY AND HIGHWAYS. CAR REPORTED FAULT IN POWER STEERING ASSIST SYSTEM, AND DRIVER EXPERIENCED LOSS OF POWER STEERING FOR 5 - 15 SECONDS AT EACH EVENT. THE VEHICLE WAS UP TO DATE ON ALL RECALLS, AND HAD THE 14S05 COMPLETED BACK IN 2014. DEALERSHIP CONFIRMED THE ISSUE IS A FAILED TORQUE SENSOR. VEHICLE HAS 86K MILES ON THE ODOMETER.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF A PARKING SPACE, THE STEERING COLUMN SEIZED WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AT A RELATIVE'S HOUSE. THORNHILL FORD LINCOLN (500 FORD FAIRLANE US-119, CHAPMANVILLE, WV) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE FEES. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED

POWER STEERING ASSIST LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY. ONCE I WAS ABLE TO PULL OVER TO A STOP, I PUT THE CAR IN PARK, THE STEERING WHEEL WAS SHAKING WHILE I HAD THE CAR IN PARK. I PUT THE CAR IN GEAR AND WENT TO TURN THE CORNER AND POWER STEERING WAS GONE.

WHILE I WAS DRIVING MY VEHICLE THE POWER STEERING WENT OUT SUDDENLY WITH NO WARNING WHEN I WAS TURNING LEFT ONTO A BUSY HIGHWAY. THERE WAS AN ERROR CODE OF ELECTRONIC STEERING ASSIST FAULT. IT SUDDENLY CAME BACK ON AND I WAS ABLE TO TURN THE VEHICLE BARELY AVOIDING AN ACCIDENT. I FOUND OUT THAT THIS PART HAD BEEN PART OF A RECALL BY FORD AND WAS SUPPOSEDLY FIXED. THE DEALER REFUSED TO OPEN THE RECALL EVEN THOUGH THERE WERE 3 FIXES AND THEY ONLY DID THE FIRST/CHEAPSET ONE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN OUT WITHOUT CRASHING. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO DRIVE HOME. THE CONTACT CALLED BILL KNIGHT FORD OF STILLWATER AT (405) 372-7144 (LOCATED AT 4405 W 6TH AVE, STILLWATER, OK 74074) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THERE WOULD BE A DIAGNOSTIC AND REPAIR FEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE EPS FAILED AND CAUSED THE STEERING WHEEL TO VIBRATE ABNORMALLY. IT WAS DIFFICULT TO TURN THE STEERING WHEEL IN EITHER DIRECTION AND THE EPS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED BY AUTONATION FORD ST. PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL 33713, (727) 231-1323). THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL AND PROVIDED NO SOLUTION OTHER THAN THE DEALER REPLACING THE PART. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO LOSE POWER STEERING ABILITY AND THE "POWER STEERING ASSIST FAULT" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNRISE FORD OF NORTH HOLLYWOOD (5500 LANKERSHIM BLVD, HOLLYWOOD, CA), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFICULT TO HANDLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE. AFTERWARDS, THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE HOME. THE DEALER (WEBB FORD, 9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322) STATED THAT THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED PER A PREVIOUS UNKNOWN RECALL, AND ONCE A RECALL WAS CLOSED, IT COULD NOT BE RE-OPENED. THE VIN SEARCH REVEALED NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK AND THE STEERING WAS DIFFICULT TO TURN AND FAILED TO MANEUVER. ALSO, THE POWER ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (CARUSO FORD LINCOLN, 3500 CHERRY AVE, LONG BEACH, CA 90807) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

WAS DRIVING ON SPRING GARDEN STREET...TURNING LEFT ON COLUMBUS BLVD...THERE WAS A STRANGE BEEP NOISE FROM DASH AREA ..THAN LOST POWER STEERING. THE WARNING 'POWER STEERING ASSIST FAILURE' POPPED UP ON SCREEN. WAS VERY HARD TO STEER...AND ALMOST IMPOSSIBLE TO PARK.

THE POWER STEERING SYSTEM WAS RECALLED BY A PREVIOUS RECALL IN 2014 TO REFLASH THE SYSTEM; HOWEVER, NOW THE ACTUAL SENSORS OF THAT SYSTEM ARE FAILING RESULTING IN LOSS OF POWER STEERING AND SAFETY ISSUES AT LOW SPEEDS. SENOR THAT FAILED IS CL8Z3F818A.

WHILE DRIVING VEHICLE AT 30 MPH ON CITY STREET, LOST POWER STEERING WHILE MAKING A TURN IN TRAFFIC. VEHICLE CAME CLOSE TO HITTING A PARKED CAR DUE TO SUDDEN AND UNEXPECTED LOSS OF POWER STEERING VEHICLE POSTED A POWER STEERING ASSIST WARNING ON DASHBOARD

RECEIVED 'POWER STEERING ASSIST FAULT' ERROR. TOOK TO DEALER AND NEEDED TORQUE SENSOR REPLACED . THERE APPEARS TO BE OTHER NIECES/RECALLS RELATED TO THIS. SHOULDN'T FORD PAY FOR THIS REPAIR AND NOT ME? I WOULD LIKE TO BE REIMBURSED.

WHILE VEHICLE WAS IN MOTION THE POWER STEERING WENT OUT, ALMOST CAUSING TOTAL LOSS OF CONTROL OF CAR. IF THE DRIVER, MY SON, WASN'T AN ATHLETE AND VERY STRONG, THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. AFTER PAYING $135 FOR A DIAGNOSTIC, WAS TOLD THAT THERE WAS A FAULTY STEERING ANGLE SENSOR. THE VEHICLE WAS MANUFACTURED IN MARCH AND WE WERE TOLD BY FORD THAT ONLY ESCAPES MANUFACTURED AFTER SEPTEMBER WERE ELIGIBLE FOR A RECALL FOR THIS SPECIFIC PROBLEM. WE WERE GIVEN A CASE FOR REVIEW - CAS13810835 - FROM FORD BUT WERE TOLD THAT THEY WOULD NOT HELP PAY FOR THE $557.49 BILL (IN ADDITION TO THE $135). WE WERE ALSO TOLD THAT THERE HAVE BEEN MANY COMPLAINTS AND TO SAVE OUR RECEIPTS JUST IN CASE FORD EXPANDS THE RECALL.

I WAS STOPPED IN A LANE WAITING TO DO A MICHIGAN LEFT TURN, IN CITY TRAFFIC. THE ENGINE STUMBLED, A CHIME WENT OFF, AND I GOT AN ERROR MESSAGE "POWER STEERING ASSIST FAULT". THE ENGINE STALLED. I RE-STARTED THE VEHICLE AND HAD NO POWER STEERING. THERE WAS NO WAY I COULD COMPLETE THE TURN AND I HAD TO GET OUT OF THE VEHICLE (TEMPERATURE OF 14F) AND WAVE VEHICLES BEHIND ME AROUND ME. THE DEALER SAID THAT FORD KNEW ABOUT MARGINAL QUALITY PARTS AND WAS SELECTIVE ABOUT REPLACING THEM.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED. ALSO, THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO TASCA FORD MAZDA (200 FALL RIVER AVE, SEEKONK, MA 02771, 800-737-0435) FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE RECALL HAD BEEN SERVICED BY RODMAN FORD (53 WASHINGTON ST, FOXBOROUGH, MA 02035, 508-543-3333) AND REFUSED TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

THE STEERING: ELECTRIC POWER ASSIST SYSTEM/TORQUE SENSOR. I HAVE NO POWER STEERING WHAT SO EVER. LOST ALL POWER STEERING. CANNOT DRIVE VEHICLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HAD TO FORCE THE KEY INTO THE IGNITION IN ORDER TO START THE ENGINE. IT SOMETIMES TOOK SEVERAL MINUTES TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO DIERS FORD LINCOLN (2445 N BROAD ST, FREMONT, NE) WHERE IT WAS DIAGNOSED THAT THE STEERING AND IGNITION FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY AT 5 MPH, THE STEERING WHEEL WOULD NOT TURN. THE POWER STEERING WARNING INDICATOR ILLUMINATED BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND A POWER STEERING DEFAULT WARNING DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING FAILURE BECAUSE THE STEERING TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) TWO YEARS AGO AT ALL AMERICAN FORD OF OLD BRIDGE (3698 ROUTE 9 SOUTH, OLD BRIDGE, NJ 08857 (888) 693-3019). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 123,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. ALSO, WHILE DRIVING, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO PREMIER FORD (5000 GLENWOOD ROAD, BROOKLYN, NY 11234, PHONE (718)-859-2000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE STEERING COLUMN WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 84,365.

WHILE DRIVING AT MODERATE SPEED THE STEERING BECAME VERY STIFF AND THE VEHICLE WAS DIFFICULT TO TURN OFF THE ROAD. THERE WAS NO INDICATION OF A PROBLEM BEFORE THE INCIDENT. THE DASH MESSAGE WAS THAT OF A STEERING FAILURE. REPAIRS WERE APPROXIMATELY $1,200.00

STEERING CAPABILITY SUDDENLY MALFUNCTIONED. FORTUNATELY, VEHICLE WAS PARKED IN DRIVEWAY. UPON STARTING ENGINE, STEERING WHEEL WOULD NOT TURN WITHOUT SIGNIFICANT EFFORT. IN NO WAY WOULD IT HAVE BEEN SAFE TO OPERATE VEHICLE ON THE ROAD IN THAT CONDITION. THE STEERING COLUMN DISPLAYED NO PREVIOUS SIGNS OF DEGRADATION LEADING UP TO MALFUNCTION.

LOSS OF STEERING WHILE DRIVING. THE STEERING WHEEL LOCKED IN A STRAIGHT AHEAD POSITION WHILE TURNING ON A CITY STREET. A ALERT CAME ON THE DASH SAYING ELECTRONIC STEERING ASSIST SENSOR FAILED. THE VEHICLE LOST ALL POWER TO THE STEERING AND MADE THE CAR HARD TO TURN. I WAS ON A CITY STREET.

POWER STEERING ASSIST FAULT. CAR COMPUTER WAS REPROGRAMMED JULY 2014 AS PER RECALL 14S05. NOW UNABLE TO DRIVE BECAUSE OF FAULT/FAILURE. 108,000 MILES. DAUGHTER WAS DRIVING ON LOCAL ROAD WHEN SHE LOST ALL POWER STEERING. VERY DIFFICULT TO MANUEVER TO SAFE PLACE. WORSE THAN THE OLD MANUAL STEERING CARS.

HAVE TO PUSH IN KEY HARD TO START VEHICLE.

THE ELECTRIC ASSIST STEERING SEIZED UP WHILST CAR WAS IN MOTION AND ALMOST CAUSED A WRECK. THE CAR HAS INTERMITTENT ELECTRICAL MALFUNCTIONS AND WARNING LIGHTS FLASHING AND IT IS GETTING WORSE. THIS HAPPENED ALL AT ONCE WITH VERY LITTLE WARNING AND COULD HAVE CAUSED A VEHICLE CRASH WITH MY 74 YEAR OLD SICKLY MOTHER AT THE WHEEL. AN ASCE CERTIFIED MASTER MECHANIC I TRUST INSPECTED IT AFTER THE FACT AND ADVISED I TAKE THE CAR OFF THE ROAD AND SEARCH FOR A FACTORY RECALL BECAUSE HE HAD NEVER SEEN ANYTHING LIKE THIS HAPPEN WITH NORMAL WEAR. BE WARNED FORD ESCAPE OWNERS. THIS COULD HAVE BEEN FATAL AT HIGH SPEEDS DURING A TURNING MANEUVER. MY MOTHER WAS DRIVING LOCALLY AND AT SPEEDS UNDER 50 MPH

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN. DURING THE FAILURE, THE WARNING MESSAGE "POWER ASSIST FAULT" DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (AVALAN FORD IN MARROW, GA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED IN 2015 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,500.

2010 FORD ESCAPE, LOST STEERING POWER WHILE DRIVING AT LOW SPEED BRIEFLY (ABOUT 1-2 SECONDS) AND POWER CAME BACK AGAIN. ALARM WAS HEARD AT SAME TIME. THIS HAPPENS RANDOMLY ABOUT ONCE A WEEK SINCE LAST YEAR. THERE WAS A RECALL AND DEALER REPROGRAMED SOME SOFTWARE ABOUT 2 YEARS AGO.

I PARKED MY CAR AND ONCE TRIED TO DRIVE THE NEXT DAY,I FELT THE STEERING WHEEL TO HARD.

POWER STEERING ASSIST FAULT LIGHT CAME ON NOW I HAVE NO POWER STEERING, CHECK FUEL INLET LIGHT COVER LIGHT KEEPS COMING ON, MY TRANSMISSION SEEMS TO LAG ALIT AND STUFFERS UP HILLS AND IF I TRY TO PASS ANYONE

WHILE DRIVING ON THE HIGHWAY DOING THE SPEED LIMIT OF 70 THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND THEN THE CAR BECAME VERY DIFFICULT AND EXTREMELY HARD TO TURN THERE WAS NO WARNING IT JUST HAPPENED QUICKLY CHECKED THE POWER STEERING FLUID EVERYTHING WAS FINE. WHEN LOOKED UP THERE SHOWED A RECALL ON SOME WEBSITE AND COMPLAINTS THE DEALERSHIP TOLD US THERE WERE NO RECALLS. I DON'T UNDERSTAND WHAT OR WHY THIS IS HAPPENING.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 55 MPH, THE POWER STEERING FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MAKE A TURN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER (ADVANTAGE FORD LINCOLN, 1031 CENTRAL AVE, DUARTE, CA 91010) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED WHEN MAKING A LEFT TURN. THE CONTACT WAS UNAWARE OF ANY WARNING INDICATORS ILLUMINATING, BUT A BEEPING SOUND WAS HEARD. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF NO OPEN RECALLS. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING ABILITY AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD THREE CHIMES AND THE STEERING WHEEL JERKED TO THE RIGHT MOMENTARILY. THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED IN 2015 BY CROSSROADS FORD IN SANFORD, NORTH CAROLINA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,563.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 60 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

LOSS OF STEERING WHILE DRIVING. THE STEERING WHEEL LOCKED IN A STRAIGHT AHEAD POSITION WHILE TURNING ON A CITY STREET. A ALERT CAME ON THE DASH SAYING ELECTRONIC STEERING ASSIST SENSOR FAILED. THE VEHICLE LOST ALL POWER TO THE STEERING AND MADE THE CAR HARD TO TURN. CHECKED RECALLS AND THERE IS A RECALL ON THE SENSORS BUT MY VEHICLE IS NOT ON THE RECALL LIST.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN RIGHT OR LEFT. THE VEHICLE WAS TAKEN TO GURLEY LEEP FORD MOTOR DEALER, BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE CONTACT THEN TOOK THE VEHICLE TO GATE CHEVY WORLD DEALER IN MISHAWAKA, IN WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. IN 2014, THE VEHICLE WAS SERVICED PER A NHTSA CAMPAIGN AT GURLEY LEEP FORD MOTOR DEALER, BEND, IN. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE RECALL HAD EXPIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. ...UPDATED 11/15/17 *BF THE CONSUMER STATED NO PARTS WERE REPLACED THE DEALER SIMPLY PERFORMED A SOFTWARE UPDATE. *JS