NHTSA Complaint #11082040 — 2010 FORD ESCAPE

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 95 MPH, THE VEHICLE STALLED WITH THE WRENCH LIGHT ILLUMINATED. THE VEHICLE WAS ABEL TO RESTART BUT THE FAILURE RECURRED AND THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE ADVANTAGE FORD OF STUART DEALER (772-287-0955, LOCATED AT 4000 SE FEDERAL HWY, STUART, FL 34997) WHERE THE TECHNICIAN DIAGNOSED FAILURE AS BEING THE THROTTLE BODY SENSOR NEEDING REPLACEMENT. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE THROTTLE BODY SENSOR WAS REPLACED AGAIN. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER WHO PROVIDED A LONER VEHICLE AND PERFORMED A DIAGNOSTIC TEST. AT THAT POINT, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED A YEAR LATER. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS APPROXIMATELY 100.