NHTSA Complaint #10995499 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	10995499
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	June 16, 2017
Date Filed	June 16, 2017
Mileage	113,563 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING ABILITY AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD THREE CHIMES AND THE STEERING WHEEL JERKED TO THE RIGHT MOMENTARILY. THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED IN 2015 BY CROSSROADS FORD IN SANFORD, NORTH CAROLINA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,563.

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