NHTSA Complaint #11056154 — 2010 FORD ESCAPE

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND A POWER STEERING DEFAULT WARNING DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING FAILURE BECAUSE THE STEERING TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) TWO YEARS AGO AT ALL AMERICAN FORD OF OLD BRIDGE (3698 ROUTE 9 SOUTH, OLD BRIDGE, NJ 08857 (888) 693-3019). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 123,000.