NHTSA Complaint #11078834 — 2010 FORD ESCAPE

PCM HAS WATER DAMAGE DUE TO PLACEMENT UNDER THE HOOD. WHEN THE HOOD IS OPENED WATER RUNS DOWN DIRECTLY ONTO THE UNIT AND INTO THE WIRING. THE REPEATED WATER EXPOSURE HAS CAUSED THE UNIT TO FAULT. THIS WATER INTRUSION CAUSES THE VEHICLE TO FAIL TO START INTERMITTENTLY. WHEN TURNING THE IGNITION, THE VEHICLE WILL FAIL TO ENGAGE THE STARTER; HOWEVER, HEADLIGHTS, RADIO ARE FUNCTIONAL. INTERMITTENTLY WHILE OPERATING THE VEHICLE, ALL OF THE LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATE AND THE TACHOMETER AND SPEEDOMETER WILL STOP READING SPEED AND RMPS, RESETTING TO ZERO. WHEN THIS OCCURS IT NOT IMPAIR OPERATION OF THE VEHICLE. ADDITIONALLY, THE STEERING TORQUE SENSOR IS FAILING. INTERMITTENTLY, THE VEHICLE WILL DISPLAY "POWER STEERING ASSIST FAILURE" ON THE INSTRUMENT CLUSTER. WHEN THIS OCCURS, TURNING THE CAR ON AND OFF REPEATEDLY WILL TEMPORARILY RESOLVE THE ISSUE.