NHTSA Complaint #11075081 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11075081
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	January 8, 2018
Date Filed	February 26, 2018
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHILE I WAS DRIVING MY VEHICLE THE POWER STEERING WENT OUT SUDDENLY WITH NO WARNING WHEN I WAS TURNING LEFT ONTO A BUSY HIGHWAY. THERE WAS AN ERROR CODE OF ELECTRONIC STEERING ASSIST FAULT. IT SUDDENLY CAME BACK ON AND I WAS ABLE TO TURN THE VEHICLE BARELY AVOIDING AN ACCIDENT. I FOUND OUT THAT THIS PART HAD BEEN PART OF A RECALL BY FORD AND WAS SUPPOSEDLY FIXED. THE DEALER REFUSED TO OPEN THE RECALL EVEN THOUGH THERE WERE 3 FIXES AND THEY ONLY DID THE FIRST/CHEAPSET ONE.

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