2004 CHRYSLER PACIFICA Structure Problems

56 NHTSA complaints on file

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Structure Issues in the 2004 CHRYSLER PACIFICA

56 structure complaints have been filed with NHTSA for the 2004 CHRYSLER PACIFICA. Of these, 2 involved a crash, 0 involved a fire, and 5 resulted in injury.

56
Complaints
2
Crashes
0
Fires
5
Injuries
0
Deaths

All Structure Complaints

#10807041 |
CHRYSLER DID NOT PROPERLY COAT THE ENGINE CRADLES WHICH ALLOWED RUST TO DAMAGE THE CRADLES AND CREATE A SERIOUS SAFETY DEFECT. DURING A ROUTINE INSPECTION, MY MECHANIC DISCOVERED THE ENGINE CRADLES WERE RUSTING OUT. THE ENGINE CRADLES WERE REPLACED BEFORE THE ENGINE FELL THROUGH.
#10764036 |
UPON INSPECTION FOR NOISE RELATED TO THE FRONT STRUTS, I NOTICE THAT THE ENGINE CRADLE, LEADING EDGE WAS RUSTED ALMOST COMPLETELY AWAY. I PARKED THE VEHICLE AND LOOKED ON "HTTPS://VINRCL.SAFERCAR.GOV/VIN/VINLOOKUP" WEBSITE AND ENTERED THE VIN ([XXX]), BUT DIDN'T FIND A RECALL NOTICE. I HAVE HAD NO FEWER THAN 4 INDIVIDUALS WHO PREVIOUSLY OWNED A 1994 PACIFICA TELL ME THAT THERE WAS A RECALL AND THAT THE DEALER FIXED THE PROBLEM BY REPLACING THE CRADLE WITH A NEW ONE. CAN ANYONE HELP ME? I AM HESITANT TO DRIVE THE VEHICLE IN ITS CURRENT CONDITION AND HAVE BEEN ADVISED BY 2 MECHANICS NOT TO. I BOUGHT THE VEHICLE USED IN 2008 AND DROVE IT FOR ALMOST 5 YEARS, BUT IT'S BEEN PARKED SINCE 2013. LOOKING FOR ADVICE ON PRESERVING MY $13,000 INVESTMENT. I WAS EXPECTING TO GET 200,000 MILES OUT OF THIS VEHICLE. IT HAS ~115,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM...
#10726042 |
LETTER FROM SENATOR GARRETT ON BEHALF OF CONSTITUENT RE 2004 CHRYSLER PACIFICA AIRBAG. *SMD THE CONSUMER STATED THE AIR BAG PANEL OPENED AND THE AIR BAG COULD BE SEEN. THE DEALER INFORMED THE CONSUMER, THERE WAS NO ISSUE WITH THE AIR BAG ITSELF. *JB
#10714906 |
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING INSPECTED, THE INDEPENDENT MECHANIC DIAGNOSED THAT THE PASSENGER SIDE OF THE ENGINE CRADLE HAD A HOLE THAT RUSTED THROUGH. AS A RESULT, THE ENGINE CRADLE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
#10713175 |
THE ENGINE CRADLE OF THE 2004 PACIFICA HAS RUSTED SEVERELY. ONE SIDE APPEARS TO BE ALL THE WAY THROUGH WHILE THE OTHER SIDE IS ABOUT 3/4 OF THE WAY THROUGH. VEHICLE IS UNSAFE TO DRIVE. *TR
#10681624 |
ENGINE CRADLE HAS RUSTED A BIG WHOLE THROUGH. *TR
#10670256 |
DURING A ROUTINE OIL CHANGE, IT WAS NOTED THAT THE ENGINE SUB FRAME IS RUSTED THROUGH AND NEEDS REPLACED. I HAVE SEARCHED AND THIS SEEMS TO BE A COMMON PROBLEM THAT THE COMPANY ISN'T DEALING WITH IN A FAIR MANOR. *TR
#10664456 |
MY STEERING WHEEL STARTED TO JERK TO THE RIGHT WHEN ACCELERATING AND IT WAS HARD TO KEEP THE CAR ON THE ROAD. IT FELT LIKE THE FRONT WHEELS WERE GOING TO FALL OFF. I TOOK THE CAR TO THE SHOP AND THEY INFORMED ME THAT THE SUB STRUCTURE CRADLE WAS RUSTED THROUGH AND HAD FAILED. THIS ALSO TOOK OUT THE TRANSMISSION MOUNT AND IDLER ARM. HAD I BEEN GOING ANY FASTER WHEN THIS FAILED IT MAY HAVE CAUSED THE CAR TO SWERVE INTO ON COMING TRAFFIC. *TR
#10661578 |
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE MECHANIC DISCOVERED THAT THE VEHICLE HAD EXPERIENCED SEVERE RUSTING AND CORROSION TO THE ENGINE CRADLE AND SUB FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
#10659798 |
MY PACIFICA HAS A RUSTED OUT SUB FRAME ON FRONT PASSENGER SIDE OF CAR. FROM MY UNDERSTANDING THERE WAS A RECALL DONE FOR THOSE BUT ONLY INCLUDED 6 WEEKS WORTH OF VEHICLES MADE BUT THE PROBLEM IS MUCH BROADER THAN THE 6 WEEKS WORTH OF CARS. I HAVE BEEN TOLD BY THREE DIFFERENT REPUTABLE MECHANICS THAT MY CAR IS UNSAFE TO DRIVE BECAUSE IT IS SO RUSTED THROUGH YOU CAN PUT YOUR HAND THROUGH IT. I HAVE 3 SMALL CHILDREN AND THIS IS OUR FAMILY CAR. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS BEFORE THERE ARE PEOPLE THAT DIE BECAUSE THEIR ENGINE FALLS OUT WHILE THEY ARE DRIVING! I DO HAVE PICTURES THAT WERE TAKEN YESTERDAY. SOMETHING NEEDS TO BE DONE ABOUT THIS!
#10643535 |
THE UNDERSIDE ENGINE CRADLE SUBFRAME OF MY 2004 CHRYSLER PACIFICA IS ROTTED AND IN DANGER OF BREAKING APART. I CAN HEAR NOISE WHEN STEERING AND THE CAR HAS A VIBRATION. *TR
#10643665 |
HAD A VIBRATION. TOOK THE VEHICLE IN FOR INSPECTION AND THE FRONT SUBFRAME/ ENGINE CRADLE IS CORRODED AND HAS A HUGE RUST HOLE. A FRIEND OF MINE HAS ONE OF THESE. THEY GOT THEIRS INSPECTED AND THEIRS HAS AN ISSUE TOO!! *TR
#10637863 |
I WAS DRIVING TODAY AND IT SEEMED THAT MY STEERING WAS EXTREMELY HARD TO TURN IF I WAS MASHING THE GAS, HARDER TO TURN TO THE RIGHT SIDE OF THE CAR. IF THE CAR IS COASTING OR I AM BREAKING THE STEERING IS EASIER TO CONTROL. I HAVE STOPPED AT MY PARENTS HOUSE ON THE WAY HOME TO RESEARCH WHAT COULD BE HAPPENING WITH MY CAR AND FOUND THIS DISTURBING NEWS. UNFORTUNATELY FOR ME, THIS IS MY ONLY SOURCE OF TRANSPORTATION AND I DON'T HAVE THE FINANCES TO JUST GET ANOTHER CAR...I'M SO FRUSTRATED RIGHT NOW AND I DON'T KNOW WHAT TO DO... THE CONSUMER STATED WHILE DRIVING, SHE HAD DIFFICULTY STEERING THE VEHICLE. SHE NOTICED WHEN ACCELERATING, THE VEHICLE WAS HARD TO STEER, BUT WHEN BRAKING OR ALLOWING THE VEHICLE TO COAST IT WAS A LITTLE EASIER TO CONTROL. SHE MANAGED TO GET THE VEHICLE OFF THE ROAD. SHE...
#10631600 |
I WAS JUST ADVISED TODAY BY THREE DIFFERENT AUTO SHOPS THAT I HAVE A RUSTED ENGINE CRADLE/SUSPENSION. I WAS SHOCKED TO FIND THIS OUT AND THEN AFTER DOING RESEARCH FOUND THAT THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS VEHICLE. I CALLED CHRYSLER TO VALIDATE A RECALL AND/OR AN EXTENDED WARRANTY THAT HAD BEEN POSTED COVERING UP TO 10 YEARS 150K MILES. MY CAR FALLS INTO THIS CATEGORY WAS ADVISED THAT THERE IS NO SUCH WARRANTY OR RECALL FOR MY VEHICLE. IT IS AN OBVIOUS SAFETY HAZARD AND AN EXPENSE THAT SHOULD BE COVERED BY THE MANUFACTURER. THIS BELONGS TO MY TEEN DAUGHTER AND I CANNOT HAVE HER UNSAFE! *TR
#10628242 |
ENGINE CRADLE CORROSION. *TR
#10621173 |
THE ENGINE CRADLE HAS SIGNIFICANT RUST AND SHOULD BE REPLACED BY CHRYSLER. *TR
#10610893 |
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE TECHNICIAN NOTICED THAT THE ENGINE CRADLE AND SUB FRAME WERE CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT COVER UNDER THE ENGINE CRADLE EXTENDED WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 89,291. PAM
#10598708 |
MY SUBFRAME IS ROTTED AND RUSTED JUST LIKE EVERY OTHER 04 PACIFICA ITS RIDICULOUS . CHRYSLER NEEDS TO BE A STAND UP COMPANY AND FIX IT. *TR
#10586162 |
UPON INSPECTION BY MULTIPLE CERTIFIED MECHANICS THEY NOTIFIED ME THAT CHRYSLER ISSUED A RECALL FOR ENGINE CRADLE FAILURE DUE TO EXCESSIVE RUST. TSB # 13-001-12. FOR SOME UNKNOWN REASON CHRYSLER HAS DECLARED THE PROBLEM ONLY EXIST FOR CERTAIN MONTHS IN 2004 HOWEVER MY CAR WAS BUILT IN LATE 2003 AND HAS THE SAME RUSTED AND FAILING PARTS. SO MY COMPLAINT IS HOW CAN A CAR MAKER SAY THE FAULTY PARTS CONDITION NOT EXIST BEFORE THEY FOUND IT? ALSO, HOW THE RECALL WINDOW IS LIMITED TO SUCH A SMALL WINDOW OF TIME WHEN THE PROBLEMS EXIST LONG BEFORE THEY RESPONDED? THIS MAKES ABSOLUTELY NO SENSE TO ME. THIS IS THE FIRST TIME IN MY LIFE I BOUGHT A CAR THAT HAS A CHASSIS PART FAILURE AND YET NO EFFORT OR WILLINGNESS BY THE MANUFACTURER TO NOTIFY OWNERS. I'D LIKE TO KNOW IF THE NHTSA HAS ANY FATALITY REPORTS DUE TO THIS...
#10585336 |
WHILE GETTING AN OIL CHANGE MY MECHANIC POINTED OUT THAT I HAVE A FIVE TO SIX INCH LONG BY ABOUT 1 INCH WIDE RUST THROUGH GASH IN THE ENGINE CRADLE. HE SAYS THIS CAN BE A SERIOUS PROBLEM WHERE IT IS POSSIBLE THAT THE ENGINE COULD FALL THROUGH THE FRAME WHILE DRIVING. *JS
#10585378 |
THE WELL-KNOWN ISSUE WITH MODEL YEARS 2004-2005 INVOLVING PREMATURE FAILURE DUE TO RUST ON THE ENGINE CRADLE HAS BEEN CONFIRMED ON MY OWN 2004 CHRYSLER PACIFICA. THIS VEHICLE IN 12 YEARS OLD WITH A FAULTY SUBFRAME AND IS TOO DANGEROUS TO BE DRIVEN. THERE ARE TWO EXTENSIVE AREAS OF RUST, ONE ON EITHER SIDE OF THE ENGINE CRADLE THAT EXTEND FROM IN FRONT OF, TO THE REAR OF THE CONTROL ARMS. THE RUSTED AREAS ARE ALREADY SO BAD, I AM ABLE TO FIT FINGERS THROUGH THE HOLES IN THE ENGINE CRADLE. IT IS CRACKED AND COMPLETELY COMPROMISED OF ANY STRUCTURAL INTEGRITY. THERE IS NO REASON WHY THIS PART SHOULD NOT BE COATED IN A CORRECT MANNER TO REJECT CORROSION IN SUCH AN AGGRESSIVE FORM. THIS IS A PROBLEM THAT CHRYSLER IS AWARE OF AND YET THEY REFUSE TO FIX IT. THERE IS NO INTEGRITY IN THAT DECISION AND VERY LITTLE...
#10579377 |
A FRAME SUPPORT (CROSS MEMBER) HAS A HOLE BIG ENOUGH TO PUT PART OF YOUR HAND INTO. THIS WHOLE ALSO GOES RIGHT OUT THE BACK SIDE OF THE SUPPORT. THIS SUPPORT NOT ONLY HOLDS UP THE ENGINE BUT ALSO GIVES STABILITY TO THE FRONT END. RISKS ARE LOSS OF LIFE,COMPLETE LOSS OF CONTROL AND OR SEVERE ENGINE DAMAGE SHOULD SUPPORT FAIL. *JS
#10578797 |
I TOOK MY CAR TO MY MECHANIC FOR REQUIRED ANNUAL STATE SAFETY INSPECTION, WHICH IT FAILED BECAUSE THE ENGINE CRADLE WAS RUSTED THROUGH WITH HOLES, AND THE ENGINE MOUNTING LOOSE. THERE HAD BEEN NO EVIDENCE OF THIS AT HIS PREVIOUS SERVICING OF THE CAR, WHICH IS DONE REGULARLY. I RESEARCHED ONLINE AND FOUND MANY POSTINGS OF OTHER PACIFICA OWNERS WITH THE SAME ISSUES, AND A COPY OF A LETTER FROM CHRYSLER TO SOME ORIGINAL OWNERS REGARDING AN EXTENDED WARRANTY FOR THE REPAIRS. MANY PEOPLE STATED THAT THEY COULD NOT GET CHRYSLER TO COMPLY WITH THEIR REQUESTS FOR REIMBURSEMENT DUE TO THE SPECIFIC MANUFACTURING TIME LIMITATIONS OUTLINED IN THAT WARRANTY (26). I CALLED CHRYSLER AND WAS TOLD BY REPRESENTATIVE [XXX] THAT MY CAR WOULD BE COVERED, EVEN THOUGH MY CAR WAS NOT MANUFACTURED BETWEEN THOSE SPECIFIED DATES, AND TO TAKE MY CAR TO A CHRYSLER DEALER SO THAT I WOULDN'T HAVE...
#10577810 |
ENGINE CRADLE IS RUSTED IN MANY SPOTS CAR IS UNSAFE TO USE. *TR
#10564898 |
MY CERTIFIED MECHANIC HAS INFORMED ME AND SHOWN ME THAT MY ENGINE CRADLE ALSO KNOW AS THE SUB-FRAME HAS SEVERE CORROSION AND IS VERY DANGEROUS! AT ANYTIME THE FRAME MAY COMPLETELY SNAP CAUSING THE ENGINE TO COLLAPSE AND OR LOSE COMPLETE CONTROL OF VEHICLE IF AN INCIDENT OCCURS WHILE DRIVING. I HAVE RESEARCHED THIS ISSUE AND FOUND THAT THIS IS A VERY COMMON PROBLEM FOR MY VEHICLE MODEL AND YEAR. SOURCES: HTTP://WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML HTTP://WWW.PACIFICAWORLD.COM/FORUM/INDEX.PHP?TOPIC=2506.0 HTTP://WWW.CHANGE.ORG/PETITIONS/CHRYSLER-RECALL-ALL-PACIFICAS-FOR-ENGINE-CRADLE-CORROSION-2 HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/CHRYSLER_PACIFICA.HTML HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/4117762. *TR
#10565030 |
ENGINE CRADLE IS RUSTED TO THE POINT IT WILL NOT SUPPORT THE ENGINE. *TR
#10564190 |
MY CHRYSLER PACIFICA"S ENGINE CRADLE HAS EXTENSIVELY CORRODED WITH RUST AND HAS BECOME A DANGER TO DRIVE .THIS WAS A NATIONAL PROBLEM REPORTED ON CHICAGO TELEVISION NBC CHANNEL 5. CHRYSLER CLAIMS THAT THEY ARE INVESTIGATING..I WOULD APPRECIATE IF SOMEONE FROM YOUR ORGANIZATION CAN LOOK AT THIS CRADLE AND THE DANGER MY FAMILY HAS BEEN PUT IN. CHRYSLER ALSO CLAIMS THAT MY CAR WAS BUILT PRIOR TO THE PROBLEM METAL ON 2004/2005 . NEED FOR SOMEONE TO INSPECT THANK YOU *TR
#10563312 |
I TOOK MY CAR TO A MECHANIC FOR AN OIL CHANGE AND I WAS SHOCKED BY WHAT I'VE SEEN. THE ENGINE CRADLE IS RUSTED OUT AND IT ALSO HAS CRACKS ON IT. IT IS A REAL LIFE-THREATENING SITUATION WHERE THE STRUCTURE CAN FALL OUT AT ANY MOMENT. I COULD IMAGINE MYSELF DRIVING ON THE HIGHWAY AND BE INVOLVED IN A CAR ACCIDENT BECAUSE THIS CAR MANUFACTURER BUILDS CARS LIKE THIS. I'M SHOCKED. I HAVE A SON THAT WE DRIVE IN THIS CAR AND NOW I PREFER TO HAVE IT PARKED THAN PUT MY SON'S LIFE IN DANGER. I'VE NEVER SEEN SUCH CORROSION AND IT IS DEFINITELY A PROBLEM CHRYSLER NEEDS TO ADDRESS TO ALL CARS. IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME ISSUE EVEN IN FLORIDA SO DON'T TELL ME THAT IT'S A NORMAL SITUATION DUE TO SALT ON THE ROAD. *TR
#10562182 |
I WAS HAVING MY VEHICLE INSPECTED AND WAS INFORMED THAT MY ENGINE CRADLE WAS RUSTING. I PURSUED THIS PROBLEM ON LINE AND FOUND OUT THAT THIS IS A RECOGNIZED PROBLEM WITH 2004 PACIFICA'S AND THAT CHRYSLER HAS OFFERED AN EXTENDED WARRANTY DUE TO MANUFACTURES DEFECT. HOWEVER THERE IS ONLY A ONE MONTH PERIOD (IN-SERVICE DATE) THAT APPLIES TO THE WARRANTY. IT IS APPARENT THAT THIS IS A COMMON SAFETY PROBLEM THAT COULD RESULT IN SERIOUS INJURY AND CHRYSLER NOT ONLY MADE NO ATTEMPT TO CONTACT BUYERS, BUT ALSO FAILS TO ACCEPT RESPONSIBILITY FOR THE MANUFACTURES DEFECT. *TR
#10559779 |
THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE HAS ROTTED TO THE POINT THAT THE CAR IS UNSAFE TO DRIVE. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BREAKS WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE WITH SUCH A SERIOUS ISSUE. *TR
#10559832 |
CHRYSLER SERVICE BULLETIN: 13-001-10 SERVICE BULLETIN NO.: WB-D-10-34 NHTSA ID NUMBER: 10045080 MOTOR CRADLE HAS RUSTED OUT STRUCTURALLY UNSAFE, WILL NOT PASS INSPECTION MAY CAUSE A SEVERE DANGEROUS ACCIDENT. CHRYSLER HAS EXTENDED THE WARRANTY ON 2004 CHRYSLER PACIFICAS THAT WERE PRODUCED FEBRUARY 2004 - MARCH 2004. MY CAR WAS MANUFACTURED IN MAY 2004. I HAVE THE SAME SYMPTOMS THE CARS PRODUCED ONLY 30 DAYS PRIOR! MY REPAIR NEEDS TO BE COVERED. *TR
#10559837 |
ENGINE CRADLE IS RUSTING OUT FROM INSIDE FRAME OUT,POPPING LARGE HOLES IN THE FRAME. HAD TO REPLACE.CHRYSLER WON'T HELP AT ALL WITH PARTS OR COST. *TR
#10558758 |
MY 2004 CHRYLSER PACIFICA WAS PURCHASED NEW IN AUG 2003. I BROUGHT THE CAR IN FOR AN OIL CHANGE AT DEALERSHIP. DEALER CONTACTS ME TO HAVE ME SEE THE CAR WHILE ON A LIFT SO THAT I MAY VIEW THE EXTENSIVE ROT OF THE ENGINE CRADLE. THE UNDERSIDE OF THE VEHICLE IS TOTALLY FINE AS FAR AS RUST EXCEPT THE CRADLE THAT IS FULL OF HOLES. COST TO FIX $2400. CONTACTED REPRESENTATIVE AT CHRYSLER - TWO REPRESENTATIVES STATED THAT ALTHOUGH THERE WAS A BULLETIN SENT OUT TO EXTEND WARRANTIES ON SOME 2003 AND 2004 PACIFICAS, MINE IS NOT ONE OF THOSE INCLUDED AND SINCE IT WAS AN EXTENSION OF WARRANTY UP TO 10 YEARS, IT WOULD NOT BE CONSIDERED UNDER THAT EXTENSION ANYWAY. CLEARLY THIS IS A DEFECTIVE PART. CHRYSLER KNOWS THIS AS EVIDENCED BY THE EXTENSION TO FIX THESE IN THE FIRST PLACE. A CLEAR SAFETY CONCERN AS THE...
#10555217 |
I AM THE ORIGINAL OWNER OF THIS 2004 PACIFICA. THE FRONT ENGINE CRADLE IS CORRODED SEVERELY WITH THE WELDED SEAM HAVING AREAS OF SEPARATION AS WELL AS RUST THROUGH HOLES IN SEVERAL AREAS. CHRYSLER HAD A RECALL FOR A NARROW BAND OF VEHICLES MANUFACTURED BETWEEN FEB. 23, 2004 AND MARCH 31,2004. MY VEHICLE WAS MANUFACTURED JAN. 12, 2004 BEFORE THE WINDOW OF THE RECALL. FAILURE OF THE CRADLE COULD RESULT IN THE ENGINE DROPPING FROM THE CAR CAUSING A SEVERE SAFETY ISSUE. IT APPEARS CHRYSLER RESPONDED WITH A TOKEN RECALL THAT DOES NOT ENCOMPASS ALL VEHICLES EFFECTED. I HAVE MADE THREE ATTEMPTS TO HAVE CHRYSLER CORRECT THIS PROBLEM, OR OFFER SOME PARTIAL COMPENSATION WITH NO SUCCESS. I VIEW THIS AS A SEVERE SAFETY RISK WHERE CHRYSLER HAS A KNOWN PROBLEM THAT THEY ARE FAILING TO ADDRESS ADEQUATELY. *TR
#10553018 |
2004 CHRYSLER PACIFICA ENGINE CRADLE RUSTED OUT UNSAFE TO DRIVE. *TR
#10523944 |
MY 2004 PACIFICA WITH A RUSTED THROUGH ENGINE CRADLE. THERE IS A SERVICE MEMO, CSC-10045080-7364, PERTAINING TO AN EXTENDED WARRANTY FOR THIS PART. CHRYSLER TELLS ME THAT IT DOESN'T APPLY IN MY CASE SINCE THE BUILD DATE OF MY VEHICLE PRECEDES THE BUILD DATES COVERED BY THE EXTENDED WARRANTY. I ONLY HAVE 85,000 MILES ON THE CAR AND THE SUBFRAME IS RUSTED THROUGH. IT SEEMS TO ME THAT EXTENDING THE EXTENDED WARRANTY BUILD DATE RANGE IS CALLED FOR. CERTAINLY THE FRAME OF AN AUTOMOBILE SHOULD LAST MORE THAN 87,000 MILES. *TR
#10514829 |
BEING IN THE DIESEL /AUTOMOTIVE FIELD FOR MORE THAN 25 YEARS I WAS SHOCKED TO SEE THAT THE ENGINE CRADLE WAS ROTTING FROM THE INSIDE OUT. I DO ALL MY OWN SERVICE WORK ON ALL MY VEHICLES AND I HAVE NEVER SEEN THE SUB-FRAME ON ANY VEHICLE CORRODE THE WAY THIS VEHICLE HAD. LARGE RUSTED OUT HOLES IN THE CROSS MEMBERS AND SUB-FRAME. LIKE EVERYONE ELSE WITH THIS ISSUE, I DID A BUNCH OF RESEARCH BOTH ON THE INTERNET AND TALKING WITH THE DEALER AND FOUND OUT THAT CHRYSLER DID ISSUE A TSB ON THIS PROBLEM. THE TSB ONLY COVERS VEHICLES IN THE NORTH REGION AND ONLY IN SALT LADEN STATES. BUT WHAT REALLY BURNS ME IS THE BUILD DATES CHRYSLER ONLY WILL COVER. CHRYSLER WILL ONLY COVER VEHICLES BUILT FROM APPROXIMATELY FEBRUARY TO MARCH 2004, AND IF YOUR CAR IS OUTSIDE THAT WINDOW, TOO BAD. IN MY OPINION MY...
#10507503 |
LOUD POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. TOLD BY THE DEALERSHIP IT IS THE MOTOR MOUNTS. AFTER RESEARCHING THE INTERNET THIS SEEMS TO BE A PROBLEM REPORTED BY MANY. EXTENDED WARRANTIES WILL NOT PAY FOR THIS ISSUE. PLEASE LET THE PUBLIC KNOW WHAT IS GOING HERE!! *TR
#10375588 |
TL*THE CONTACT OWNS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT HIS VEHICLE WAS MAKING A RATTLING NOISE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHICH INDICATED THAT THE ENGINE CRADLE AND SUBS WERE COVERED WITH RUST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 149,000 AND THE CURRENT MILEAGE WAS 160,000.
#10366644 |
I OWN A CHRYSLER PACIFICA 2004 AWD. THE VEHICLE HAS HAD NUMEROUS SUSPENSION PROBLEMS, SUCH AS A CLICKING SOUND AND AN UNSTABLE VEHICLE. I BELIEVE IT MIGHT BE THE FRONT CRADLE OF THE VEHICLE BUT AM NOT SURE IF THIS IS THE EXACT CAUSE. ALSO, WHEN I BRAKE, THE CAR MAKES A HUGE THUD SOUND. I REPLACED THE BRAKES AND ROTORS AS THE DEALER HAS DONE BUT THE NOISE IS STILL THERE. PLEASE INVESTIGATE THIS MATTER AS MANY OTHER PACIFICA OWNERS HAVE ENCOUNTERED THIS. THANK YOU SO MUCH. *TR
#10366672 |
2004 CHRYSLER PACIFICA SUB-FRAME ROTTED OUT. THE REST OF THE UNDERNEATH IS FINE. THE REST OF THE CAR IS FINE. CAR IN UNINSPECTABLE AND CANNOT BE DRIVEN. CALLED CHRYSLER, THEY SAID THEY WOULD DO NOTHING, EVEN THOUGH IS A COMMON PROBLEM. WILL COST THOUSANDS TO REPLACE. *TR
#10359408 |
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CRADINE WHERE THE ENGINE WAS HOUSED HAD RUST HOLES. A MECHANIC STATED THAT THE VEHICLE WOULD NOT PASS INSPECTION AND WAS DANGEROUS TO DRIVE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 104,000.
#10353685 |
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE DEFECTIVE REAR BUMPER CLIPS WERE BEING REPLACED THE MECHANIC STATED THAT THE ENGINE CRADLE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER TOOK REPORT 19897979 AND STATED THAT SHE WOULD RECEIVED A CALL BACK. THE FAILURE AND THE CURRENT MILEAGE WERE 117,000.
#10352833 |
RUSTED FRAME ON 2004 PACIFICA. *TR
#10299025 |
2004 CHRYSLER PACIFICA WITH 72,000 MILES. ABOUT THREE MONTHS AGO STARTED HEARING A CLUNKING NOISE WHILE CAR WAS CHANGING GEARS. I STARTED DOING SOME RESEARCH ON WHAT THE PROBLEM MIGHT BE.I FOUND THAT A LOT OF OTHER OWNERS WERE HAVING PROBLEMS WITH THEIR MOTOR MOUNTS. I PUT MY CAR ON A LIFT TO INSPECT IT AND THERE WAS FLUID LEAKING FROM AROUND THE MOTOR MOUNTS. THE BUSHINGS WERE COMPLETELY BUSTED AND BROKEN. WHEN I TRIED TO GET NEW PARTS, THE DEALERSHIP SAID THEY WERE NOT COVERED UNDER WARRANTY AND WERE ON BACKORDER INDEFINITELY. THEY SAY THAT I SHOULD JUST DRIVE IT UNTIL THEY GET PARTS. I HAVE FOUND OUT FROM JUST ABOUT EVERY OWNER OF A PACIFICA THAT THEY TOO HAVE HAD TO REPLACE THEIR MOTOR MOUNTS AS WELL, AT THEIR OWN EXPENSE.(AROUND $500) SOMETIMES TWICE. WHY HASN'T CHRYSLER ADDRESSED THIS AS A DEFECT? THIS IS A VERY COSTLY AND...
#10267674 |
LOUD CLUNKING NOISE COMING FROM ENGINE DURING STARTS, STOPS, AND TURNS. DISCOVERED THE NOISE IS RELATED TO WEAK MOTOR MOUNTS CRACKING AND BREAKING. THROUGH ONLINE RESEARCH I HAVE DISCOVERED HUNDREDS OF SIMILAR COMPLAINTS ABOUT CHRYSLER PACIFICA MOTOR MOUNTS. THEY ARE NOT UNDER WARRANTY AND THE PARTS ARE NOT AVAILABLE DUE TO BACKORDER ISSUES. THIS IS A HUGE SAFETY ISSUE AS MOTORS CAN COME LOOSE DURING AN ACCIDENT NOT TO MENTION POTENTIAL DAMAGE TO OTHER PARTS OF THE VEHICLE DUE TO THE LOOSE MOTOR. CHRYSLER NEEDS TO INITIATE A RECALL TO REPLACE THE MOTOR MOUNTS. *TR
#10245179 | Crash
04 CHRYSLER PACIFICA WAS STRUCK ON THE PASSENGER SIDE BY A SEMI, AS A RESULT OF THAT THE PACIFICA THEN STRUCK THE GUARD RAIL ON ITS DRIVERS SIDE. THE IMPACT WAS GREAT ENOUGH TO BREAK MULTIPLE WINDOWS, TAKE A TIRE COMPLETELY OFF ITS RIM, AND YET THE SIDE AIRBAGS DID NOT COME OUT. *TR
#10214668 |
POWER SEATS, DRIVER MEMORY, PEDAL HEIGHT ADJUSTMENT ALL FAILED SIMULTANEOUSLY AT ABOUT 58,000 MILES. MY WIFE IS ABOUT A FOOT SHORTER THAN ME, AND CANNOT, THEREFORE, DRIVE THE CAR ANYMORE. I CONTACTED CHRYSLER, AND THEY WERE NO HELP. *TR
#10212015 |
THE CAR LEAKS IN HEAVY RAIN AND SNOW. FROM THE SUNROOF AND THE SIDES OF BOTH FRONT PASSENGER DOORS, THE WATER COMES OUT THROUGH THE SIDE IMPACT AIR BAGS AND ELECTRICAL PANELS. THIS SOMEHOW ALSO CAUSES THE CAR BATTERY TO DIE. *TR
#10207318 |
DASH IS CRACKING, IN THE CENTER, STARTING FROM THE WINDSHIELD AND GOING TOWARDS THE PASSENGER COMPARTMENT. DASH BULGING ON DRIVER'S SIDE AT WINDSHIELD. *TR

Other 2004 CHRYSLER PACIFICA Problem Areas

Engine 141 complaints Structurebody 129 complaints Suspension 114 complaints Electrical System 87 complaints Structureframe And Members 80 complaints Engine And Engine Cooling 78 complaints Structureframe And Membersunderbody Shields 58 complaints Power Train 49 complaints Fuelpropulsion System 41 complaints Unknown Or Other 41 complaints Steering 35 complaints Engine And Engine Coolingengine 34 complaints Vehicle Speed Control 31 complaints Fuel System Gasoline 24 complaints Power Trainautomatic Transmission 21 complaints Air Bags 15 complaints Steeringlinkagestie Rod Assembly 14 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 12 complaints Exterior Lighting 11 complaints Tirespressure Monitoring And Regulating Systems 11 complaints Seats 10 complaints Electrical Systemignition 9 complaints Power Trainaxle Assembly 9 complaints Seatsfront Assemblypower Adjust 8 complaints Wheels 8 complaints Air Bagsfrontal 7 complaints Exterior Lightingheadlights 7 complaints Fuel System Other 7 complaints Electronic Stability Control Esc 6 complaints Fuel System Gasolinedeliveryfuel Pump 6 complaints Fuel System Gasolinestoragetank Assembly 6 complaints Seatsfront Assemblyrecliner 6 complaints Service Brakes 6 complaints Visibility 6 complaints Visibilitydefrosterdefoggerhvac System 6 complaints Air Bagssidewindow 5 complaints Equipmentapplianceair Conditioner 5 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 5 complaints Suspensionfront 5 complaints Tires 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Electrical System12v24v48v Battery 4 complaints Equipment 4 complaints Equipment Adaptivemobility 4 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 4 complaints Visibilityrearview Mirrorsdevicesexterior 4 complaints Visibilitydefrosterdefoggerhvac Systemfanmotor 3 complaints Visibilitypower Window Devices And Controls 3 complaints Visibilitywiper 3 complaints Child Seat 2 complaints Electrical System Instrument Clusterpanel 2 complaints Electrical System12v24v48v Batterycables 2 complaints Electrical Systemignitionswitch 2 complaints Electrical Systemwiringinteriorunder Dash 2 complaints Engine And Engine Coolingenginegasoline 2 complaints Engine And Engine Coolingexhaust Systememission Control 2 complaints Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 2 complaints Fuel System Otherstoragefuel Gauge System 2 complaints Latcheslockslinkagesdoorslatch 2 complaints Latcheslockslinkageshatchbackliftgatelock 2 complaints Power Trainautomatic Transmissionlever And Linkagefloor Shift 2 complaints Power Trainaxle Hubs 2 complaints Seat Belts 2 complaints Seat Beltsrearother 2 complaints Seatsfront Assemblyseat Heatercooler 2 complaints Service Brakes Hydraulic 2 complaints Steeringhydraulic Power Assist System 2 complaints Structurebodybumpers 2 complaints Structurebodydoor 2 complaints Visibilitywindshield 2 complaints Visibilitywindshield Wiperwasher 2 complaints Electrical Systemhorn 1 complaint Electrical Systemstarter Assembly 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Electrical Systemwiringfuses And Circuit Breakers 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Equipmentrecreational Vehicletrailerlpg Systemstank Valvegauge 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinedelivery 1 complaint Fuel System Gasolinefuel Injection System 1 complaint Fuel System Otherstoragetank Assembly 1 complaint Latcheslockslinkages 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmissionlever And Linkagecolumn Shift 1 complaint Power Trainaxle Assemblyaxle Shaft 1 complaint Power Trainaxle Assemblyaxle Shaftseal 1 complaint Power Traindrivelineconstant Velocity Joint 1 complaint Power Traindrivelinedifferential Unit 1 complaint Power Trainmanual Transmission 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Seatsmidrear Assembly 1 complaint Service Brakes Electric 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 1 complaint Service Brakes Hydraulicfoundation Componentsdisc 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Suspensionfrontcontrol Arm 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Suspensionfrontcontrol Armupper Ball Joint 1 complaint Suspensionfrontmacpherson Strut 1 complaint Suspensionfrontstabilizer Bar 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionrearaxlespindle 1 complaint Tirestreadbelt 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilityglass Siderear 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Wheelshub 1 complaint
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