2004 CHRYSLER PACIFICA — Problems, Recalls & Safety Data
N/A
Safety Rating
1,332
Owner Complaints
2
Recalls
28
Service Bulletins
2
Investigations
Overview of the 2004 CHRYSLER PACIFICA
The 2004 CHRYSLER PACIFICA has received a total of 1,332 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 28 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Engine (141 complaints), Structurebody (129 complaints), and Suspension (114 complaints).
Recalls for the 2004 CHRYSLER PACIFICA
NHTSA has recorded 2 recalls for the 2004 CHRYSLER PACIFICA, potentially affecting up to 44,140 vehicles.
Recall 04V113000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
| 34,561 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
View full details →Recall 03V471000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 9,579 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Consequence: UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
View full details →Owner Complaints for the 2004 CHRYSLER PACIFICA
1,332 complaints have been filed with NHTSA for the 2004 CHRYSLER PACIFICA. Below is a breakdown by vehicle component.
Most Recent Complaints
Subframe/Engine Cradle failed due to rust. Subframe is available for inspection upon request. My safety or the safety of others is put at risk due to the failed (rusted, corroded, rotted) subframe/engine cradle. Vehicle’s engine is at risk of falling through the vehicle’s frame at any moment whether the vehicle is parked or being driven. This problem has been reproduced or confirmed by a dealer or independent service center. The vehicle and the subframe component has been inspected by a Master ASE Certified Mechanic. No symptoms of the problem prior to the failure that owner has ever been made aware of.
TL* THE CONTACT'S SON OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT 20 MPH, A STATE TROOPER HAD BEGUN TO WAVE HIS SON'S VEHICLE DOWN. THE TROOPER THEN INFORMED HIM THAT THE VEHICLE WAS ON FIRE. ALL OCCUPANTS IMMEDIATELY EXITED THE VEHICLE AND THE STATE TROOPER WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. A POLICE AND FIRE REPORT WERE FILED AT THE SCENE AND NO INJURIES WERE REPORTED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT REMAINED IN HIS POSSESSION. THE VEHICLE HAD YET TO BE DEEMED DESTROYED. THE CONTACT THEN CALLED MCINERNEY CHRYSLER DODGE JEEP RAM OF THUNDER BAY(832 W CHISHOLM ST, ALPENA, MI 49707) WHERE THEY INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE; HOWEVER, UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 03V471000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WERE OK. NO ENGINE WARNING LIGHTS OR ANY OTHER INDICATION OF SOMETHING BEING WRONG. CONTINUED AT APPROX 70 MPH WHEN THERE SEEMED TO BE AN INTERNAL EXPLOSION WITHIN THE ENGINE CAUSING THE ENGINE TO STOP AND ALL FRONT AIRBAGS TO DEPLOY. VEHICLE THEN CAUGHT FIRE AND WAS TOTALLY DESTROYED.
DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WERE OK. NO ENGINE WARNING LIGHTS OR ANY OTHER INDICATION OF SOMETHING BEING WRONG. CONTINUED AT APPROX 70 MPH WHEN THERE SEEMED TO BE AN INTERNAL EXPLOSION WITHIN THE ENGINE CAUSING THE ENGINE TO STOP AND ALL FRONT AIRBAGS TO DEPLOY. VEHICLE THEN CAUGHT FIRE AND WAS TOTALLY DESTROYED.
DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WERE OK. NO ENGINE WARNING LIGHTS OR ANY OTHER INDICATION OF SOMETHING BEING WRONG. CONTINUED AT APPROX 70 MPH WHEN THERE SEEMED TO BE AN INTERNAL EXPLOSION WITHIN THE ENGINE CAUSING THE ENGINE TO STOP AND ALL FRONT AIRBAGS TO DEPLOY. VEHICLE THEN CAUGHT FIRE AND WAS TOTALLY DESTROYED.
Safety Rating for the 2004 CHRYSLER PACIFICA
NHTSA has not yet tested the 2004 CHRYSLER PACIFICA in its New Car Assessment Program.
Technical Service Bulletins for the 2004 CHRYSLER PACIFICA
Chrysler (FCA US, LLC) has issued 28 technical service bulletins (TSBs) for the 2004 CHRYSLER PACIFICA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
13-001-12 — ENGINE
CHRYSLER: THE CUSTOMER MAY EXPERIENCE A VEHICLE VIBRATION AND/OR SHAKE. THIS BULLETIN INVOLVES INSPECTING THE ENGINE CRADLE FOR PERFORATION AND IF NECESSARY REPLACE. *JS
WB-D-10-34 — ENGINE
CHRSYLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING INSPECTION AND REPLACEMENT OF FRONT ENGINE CRADLE SHOWS EVIDENCE OF VIBRATION AND/OR SHAKING WHILE DRIVING DUE TO CORROSION OF FRONT ENGINE CRADLE. *PE
0900505 — ENGINE AND ENGINE COOLING:ENGINE
MULTIPLE CYLINDER MISFIRE OR ROUGH IDLE. *TT
1900805 — STEERING
REVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC
2301405 — STRUCTURE
DIP OR SAG IN THE CENTER OF THE INSTRUMENT PANEL (IP) *SC
D39 — SEATS:FRONT ASSEMBLY:POWER ADJUST
CUSTOMER SATISFACTION NOTIFICATION D39. SEAT CONTROL MODULE AND DRIVER'S DOOR HANDLE. *TT
2303504 — STRUCTURE:BODY
WATER IN PASSENGER COMPARTMENT. *TT
0802904 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
NEW HEATED SEAT CONTROL MODULE AVAILABLE FOR SERVICE. *TT
1803204 — FUEL SYSTEM, OTHER
MALFUNCTION INDICATOR LAMP ILLUMINATION DIAGNOSTIC TROUBLE CODE (DTC) P2066 FUEL LEVEL SENSOR. *TT
0802204 — ELECTRICAL SYSTEM
HEAD PHONE RECEPTION. *MJ
Showing 10 of 28 technical service bulletins.
NHTSA Investigations for the 2004 CHRYSLER PACIFICA
NHTSA has opened 2 investigations into potential safety defects in the 2004 CHRYSLER PACIFICA.
Investigation PE06009 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Closed
Opened:
FUEL TANK PUNCTURES
Other Model Years of the CHRYSLER PACIFICA
- 2003 CHRYSLER PACIFICA — 1 complaint
- 2004 CHRYSLER PACIFICA (current)
- 2005 CHRYSLER PACIFICA — 1,800 complaints
- 2006 CHRYSLER PACIFICA — 1,056 complaints
- 2007 CHRYSLER PACIFICA — 481 complaints
- 2008 CHRYSLER PACIFICA — 155 complaints
Other CHRYSLER Models
- CHRYSLER TOWN AND COUNTRY — 18,996 total complaints
- CHRYSLER 200 — 6,913 total complaints
- CHRYSLER 300 — 6,453 total complaints
- CHRYSLER SEBRING — 4,094 total complaints
- CHRYSLER PT CRUISER — 3,417 total complaints
- CHRYSLER CONCORDE — 2,991 total complaints
- CHRYSLER 300C — 1,758 total complaints
- CHRYSLER LHS — 1,430 total complaints