2004 CHRYSLER PACIFICA Air Bags Problems
15 NHTSA complaints on file
Air Bags Issues in the 2004 CHRYSLER PACIFICA
15 air bags complaints have been filed with NHTSA for the 2004 CHRYSLER PACIFICA. Of these, 6 involved a crash, 1 involved a fire, and 12 resulted in injury.
15
Complaints
6
Crashes
1
Fires
12
Injuries
2
Deaths
All Air Bags Complaints
DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WERE OK. NO ENGINE WARNING LIGHTS OR ANY OTHER INDICATION OF SOMETHING BEING WRONG. CONTINUED AT APPROX 70 MPH WHEN THERE SEEMED TO BE AN INTERNAL EXPLOSION WITHIN THE ENGINE CAUSING THE ENGINE TO STOP AND ALL FRONT AIRBAGS TO DEPLOY. VEHICLE THEN CAUGHT FIRE AND WAS TOTALLY DESTROYED.
ON WEDNESDAY NIGHT (13 JULY 16), SE MICHIGAN HAD SEVERE THUNDERSTORMS AND STREET FLOODING. I DROVE THROUGH THIS FOR AT LEAST 6 MILES. THE NEXT MORNING AS I WAS LEAVING FOR WORK, I GOT INTO THE CAR, BUCKLED MY SEAT BELT AND PUT THE CAR INTO REVERSE. THERE WAS A LOUD "CRUNCHING" NOISE BUT NO MOVEMENT. I PUT THE CAR IN PARK, GOT OUT TO SEE IF THERE WAS ANYTHING BEHIND THE CAR TO MAKE THAT NOISE BUT THERE WASN'T. I GOT BACK IN THE CAR, BUCKLED UP, PUT THE CAR'S GEAR INTO REVERSE AGAIN. NO MOVEMENT, BUT AN INCREDIBLY LOUD SCREECHY, WHINY NOISE COULD BE HEARD 4 TOWNHOUSES AWAY. I BARELY TAPPED THE ACCELERATOR AND THE CAR SHOT BACKWARDS OUT OF THE SPACE, ACROSS THE LOT, UP OVER A CURB, THROUGH A FLOWER BED, TAKING OUT A LARGE, WOODEN SIGN AND STOPPING ONLY WHEN THE VEHICLE CRASHED INTO A...
THE COOLING SYSTEM FOR THE CAR DOES NOT WORK CORRECTLY. AFTER A STEADY IDLE OF ABOUT 5 MINUTES, THE CAR WILL BEGIN TO GET HOT AND THE FANS WILL KICK ON. TWO MINUTES LATER IT WILL DO IT AGAIN. THE SYSTEM IT SELF SEEMS OK, BUT THE FAN IS CONSTANTLY ON AND OFF. THE MOTOR GET S SO HOT THAT THE HOOD ON MY CAR IS STARTING TO TURN. NEXT IS THE AIRBAGS. THE AIRBAG LIGHT FOR THE PASSENGER SIDE IS ALWAYS ON INDICATING A FAILURE. THE BAG HAS NEVER BEEN DEPLOYED? NOW THE BIGGEST PROBLEM IS THE TOP END OF THE MOTOR. MY CHECK ENGINE LIGHTS KEEPS COMING ON. KEEPS SAYING MISFIRE ON CYLINDER 4. EVERYTHING HAS BEEN REPLACED AND I STILL GET THIS CODE? MY VEHICLE GETS IT REGULAR MAINTENANCE AND MY MECHANIC SAID MY CAR SHOULD NOT HAVING THESE PROBLEMS.
LETTER FROM SENATOR GARRETT ON BEHALF OF CONSTITUENT RE 2004 CHRYSLER PACIFICA AIRBAG. *SMD THE CONSUMER STATED THE AIR BAG PANEL OPENED AND THE AIR BAG COULD BE SEEN. THE DEALER INFORMED THE CONSUMER, THERE WAS NO ISSUE WITH THE AIR BAG ITSELF. *JB
WHEN I BOUGHT IT I DROVE IT 20 FEET TO GAS STATION. THE GAS TANK SAID I HAD HALF A TANK OF GAS. ONCE I WAS DONE I TURNED THE CAR BACK ON AND IT SAID I HAD NO GAS! I CALLED THE GUY WHO SOLD IT TO ME AND HE SAID IT JUST TAKES TIME FOR IT TO REREGISTER THAT I FILLED IT UP SO I DROVE IT BACK TO HIM TO SHOW HIM WHAT I WAS TALKING ABOUT WHEN HE GOT THERE IT SAID I HAD HALF A TANK AND HE TOLD ME TO DRIVE IT HOME I WOULD BE FINE! WELL ON THE WAY HOME IT SAID I HAD 20 MILE TILL EMPTY BUT THE LAST THING IT SHOWED ON GAS TANK WAS THAT I STILL WAS AT HALF TAKE SO I FILLED IT UP AGAIN. I TOOK THE CAR TO MY BROTHERS WHICH IS 35 MILES...
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 97,000....UPDATED 10-21-13 *BF THE CONSUMER STATED THE BATTERY WENT DEAD. WHEN THE BATTERY WAS REPLACED, THE AIR BAG LIGHT ILLUMINATED.
STARTING IN 2011 MY PACIFICA'S ELECTRICAL SYSTEMS SEEM TO BE SHUTTING DOWN. FIRST I LOST THE ABILITY TO OPEN WINDOWS OR USE POWER LOCKS ON THE PASSENGER SIDE. NEXT I LOST THE CRUISE CONTROL FUNCTION. NOW MY CHECK ENGINE LIGHT APPEARS INTERMITTENTLY. MOST RECENTLY THE AIR BAG LIGHT AND ALARM COMES ON BUT ONLY INTERMITTENTLY. *JS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE DASHBOARD WAS BECOMING DETACHED, DUE TO THE AIR BAG PARTIALLY DEPLOYING. THE TECHNICIAN ADVISED THE CONTACT THAT HE WOULD HAVE TO PERFORM A DIAGNOSTIC IN ORDER TO PROVIDE AN ADEQUATE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE HORN AND THE CRUISE CONTROL WERE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MECHANIC STATED THAT THE CLOCK SPRING FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
1 SRS CLOCK SPRING FAILURE 97,000 5 /YR. RESULTS: AIR BAG WOULD NOT DEPLOY (SRS LIGHT ILLUMINATED) , NO HORN, CRUISE CONTROL UNEXPECTEDLY CUTS OUT OR DOES NOT WORK AT ALL. 2 ALL OF ABOVE REMAIN DISABLED UNTIL CLOCK SPRING IS REPLACED. AIR BAG IS EXTREME SAFETY ISSUE IN THE EVENT OF AN ACCIDENT AND HORN IS EXTREME SAFETY ISSUE NECESSARY TO AVOID HAZARDOUS SITUATIONS WHILE DRIVING. HTTP://WWW.MOTORTREND.COM/ROADTESTS/ONEYEAR/112_0412_2004_CHRYSLER_PACIFICA/INDEX.HTML MOTORTREND REPORTS THIS FAILURE TWICE IN THE 1 YR TEST AND REVIEW OF VEHICLE. CLOCK SPRING IS ONGOING ISSUE FOR CHRYSLER SINCE 1998. 3 REPLACE CLOCK SPRING HARNESS, OLD PART AVAILABLE. *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 35 MPH IN A RAIN STORM, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO A TREE BRANCH THAT SUDDENLY FLEW ACROSS THE ROADWAY. THE VEHICLE BEGAN TO SWERVE BACK AND FORTH EXCESSIVELY AND THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A GUARD RAIL. NONE OF THE SEVEN AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INBOUND LOT. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL WITH INJURIES TO HIS BACK, HEAD AND NOSE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 74,470.
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHENEVER THE CONTACT TURNS THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATES. THE DEALER ORDERED A CLOCK SPRING; HOWEVER, THE PART HAS BEEN ON BACK ORDER FOR OVER TWO WEEKS. AS A RESULT, THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 14,200.
I WAS T-BONED BY A VEHICLE THAT RAN A RED LIGHT AND NONE OF MY AIR BAGS INCLUDING SIDE IMPACT ONES DEPLOYED. THE CRASH TOTALED MY CAR AND I SUFFERED A BROKEN HAND, NECK AND BACK INJURIES. *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. WHILE DRIVING APPROXIMATELY 70 MPH, THE WAS FORCED TO THE EDGE OF THE ROAD TO AVOID A VEHICLE AND CRASHED INTO AN EMBANKMENT. THE VEHICLE ROLLED OVER SIX TIMES. THE AIR BAGS FAILED TO DEPLOY. WITNESSES AT THE SCENE STATED THAT DURING THE THIRD ROLLOVER, A 9-YEAR OLD CHILD, LOCATED IN THE MIDDLE ROW ON THE DRIVER SIDE, WAS THROWN FROM THE VEHICLE AND DIED. THE CHILD WAS WEARING A SEATBELT AT THE TIME. ALL OF THE OTHER PASSENGERS SUSTAINED MINOR INJURIES. THE DRIVER AND THREE PASSENGERS WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE AND LATER DETERMINED TO BE DESTROYED. THE MILEAGES WERE UNKNOWN. UPDATED 08/05/08
VEHICLE WAS IN FATAL ACCIDENT . DRIVER COMPLAINED OF HEARING CLICKING NOISES DAYS BEFORE ACCIDENT. TOOK VEHICLE TO BE SERVICED AT THE PLACE WHERE VEHICLE WAS PURCHASED. THE VEHICLE CHECKED OUT FINE. DRIVER FELT STEERING WHEEL LOCK AND WAS UNABLE TO STEER WHILE DRIVING ON INTERSTATE HE SAYS COULD NOT STEER VEHICLE AT ALL VEHICLE UNCONTROLLABLY FLIPPED 6 TIMES . NO AIR BAGS DEPLOYED . *TR
Other 2004 CHRYSLER PACIFICA Problem Areas
Engine
141 complaints
Structurebody
129 complaints
Suspension
114 complaints
Electrical System
87 complaints
Structureframe And Members
80 complaints
Engine And Engine Cooling
78 complaints
Structureframe And Membersunderbody Shields
58 complaints
Structure
56 complaints
Power Train
49 complaints
Fuelpropulsion System
41 complaints
Unknown Or Other
41 complaints
Steering
35 complaints
Engine And Engine Coolingengine
34 complaints
Vehicle Speed Control
31 complaints
Fuel System Gasoline
24 complaints
Power Trainautomatic Transmission
21 complaints
Steeringlinkagestie Rod Assembly
14 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
12 complaints
Exterior Lighting
11 complaints
Tirespressure Monitoring And Regulating Systems
11 complaints
Seats
10 complaints
Electrical Systemignition
9 complaints
Power Trainaxle Assembly
9 complaints
Seatsfront Assemblypower Adjust
8 complaints
Wheels
8 complaints
Air Bagsfrontal
7 complaints
Exterior Lightingheadlights
7 complaints
Fuel System Other
7 complaints
Electronic Stability Control Esc
6 complaints
Fuel System Gasolinedeliveryfuel Pump
6 complaints
Fuel System Gasolinestoragetank Assembly
6 complaints
Seatsfront Assemblyrecliner
6 complaints
Service Brakes
6 complaints
Visibility
6 complaints
Visibilitydefrosterdefoggerhvac System
6 complaints
Air Bagssidewindow
5 complaints
Equipmentapplianceair Conditioner
5 complaints
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
5 complaints
Suspensionfront
5 complaints
Tires
5 complaints
Visibilitysunmoon Roof Assembly
5 complaints
Electrical System12v24v48v Battery
4 complaints
Equipment
4 complaints
Equipment Adaptivemobility
4 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
4 complaints
Visibilityrearview Mirrorsdevicesexterior
4 complaints
Visibilitydefrosterdefoggerhvac Systemfanmotor
3 complaints
Visibilitypower Window Devices And Controls
3 complaints
Visibilitywiper
3 complaints
Child Seat
2 complaints
Electrical System Instrument Clusterpanel
2 complaints
Electrical System12v24v48v Batterycables
2 complaints
Electrical Systemignitionswitch
2 complaints
Electrical Systemwiringinteriorunder Dash
2 complaints
Engine And Engine Coolingenginegasoline
2 complaints
Engine And Engine Coolingexhaust Systememission Control
2 complaints
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
2 complaints
Fuel System Otherstoragefuel Gauge System
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Latcheslockslinkageshatchbackliftgatelock
2 complaints
Power Trainautomatic Transmissionlever And Linkagefloor Shift
2 complaints
Power Trainaxle Hubs
2 complaints
Seat Belts
2 complaints
Seat Beltsrearother
2 complaints
Seatsfront Assemblyseat Heatercooler
2 complaints
Service Brakes Hydraulic
2 complaints
Steeringhydraulic Power Assist System
2 complaints
Structurebodybumpers
2 complaints
Structurebodydoor
2 complaints
Visibilitywindshield
2 complaints
Visibilitywindshield Wiperwasher
2 complaints
Electrical Systemhorn
1 complaint
Electrical Systemstarter Assembly
1 complaint
Electrical Systemwiring Rear Compartmenttrunk
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Engine And Engine Coolingcooling Systemfan
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Equipmentrecreational Vehicletrailerlpg Systemstank Valvegauge
1 complaint
Exterior Lightingtail Lights
1 complaint
Fuel System Gasolinedelivery
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Otherstoragetank Assembly
1 complaint
Latcheslockslinkages
1 complaint
Parking Brake
1 complaint
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
1 complaint
Power Trainaxle Assemblyaxle Shaft
1 complaint
Power Trainaxle Assemblyaxle Shaftseal
1 complaint
Power Traindrivelineconstant Velocity Joint
1 complaint
Power Traindrivelinedifferential Unit
1 complaint
Power Trainmanual Transmission
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Seatsmidrear Assembly
1 complaint
Service Brakes Electric
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring
1 complaint
Service Brakes Hydraulicfoundation Componentsdisc
1 complaint
Structurebodyhatchbackliftgatesupport Devicestrut
1 complaint
Suspensionfrontcontrol Arm
1 complaint
Suspensionfrontcontrol Armlower Arm
1 complaint
Suspensionfrontcontrol Armupper Ball Joint
1 complaint
Suspensionfrontmacpherson Strut
1 complaint
Suspensionfrontstabilizer Bar
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Suspensionrearaxlespindle
1 complaint
Tirestreadbelt
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilityglass Siderear
1 complaint
Visibilityrearview Mirrorsdevices
1 complaint
Wheelshub
1 complaint