NHTSA Complaint #10644837 — 2004 CHRYSLER PACIFICA

WHEN I BOUGHT IT I DROVE IT 20 FEET TO GAS STATION. THE GAS TANK SAID I HAD HALF A TANK OF GAS. ONCE I WAS DONE I TURNED THE CAR BACK ON AND IT SAID I HAD NO GAS! I CALLED THE GUY WHO SOLD IT TO ME AND HE SAID IT JUST TAKES TIME FOR IT TO REREGISTER THAT I FILLED IT UP SO I DROVE IT BACK TO HIM TO SHOW HIM WHAT I WAS TALKING ABOUT WHEN HE GOT THERE IT SAID I HAD HALF A TANK AND HE TOLD ME TO DRIVE IT HOME I WOULD BE FINE! WELL ON THE WAY HOME IT SAID I HAD 20 MILE TILL EMPTY BUT THE LAST THING IT SHOWED ON GAS TANK WAS THAT I STILL WAS AT HALF TAKE SO I FILLED IT UP AGAIN. I TOOK THE CAR TO MY BROTHERS WHICH IS 35 MILES FROM FARGO TO HAVE HIM SEE IF HE COULD FIX THE PUMPS BUT HE COULDN'T SO I GOT BACK ON INTERSTATE GOIN 75 MPH TO GO HOME AND THE GAS LIGHT FLICKERED AND THE CAR WENT FROM 75 TO 0 IN LIKE 2 SECONDS. RESULTING IN MYSELF BASHING MY HEAD ON STEERING WHEEL AND NO AIR BAGS WENT OFF EITHER! MY HUSBAND CAME TO GET ME AND BROUGHT GAS CANS TO GET ME ENOUGH GAS TO MAKE IT TO A GAS STATION! IT TOOK US 58 MIN EXACTLY TO FILL THE TANK COMPLETELY FULL SO I COULD MAKE IT BACK HOME. SO THE NEXT DAY I CALLED BACK AND THEY EVENTUALLY HAD ME TAKE IT TO LUNDES IN FARGO TO FIX THE GAS TANK WHICH TOOK 1 MONTH ALMOST 2, SO WHEN I GOT IT BACK MULTIPLE TIMES IN BETWEEN THAT TIME IT WAS STILL HAPPENING! FINALLY THEY FIX IT EXCEPT THE FACT THAT A YEAR LATER IT'S HAPPENING ALL OVER AGAIN! WHICH WAS 5 DAYS AGO ON MY WAY TO JAMESTOWN WITH MY CHILDREN IN THE CAR! I HAVE CALLED MANY OF PLACES AND NOBODY KNOWS HOW TO FIX IT. IF I GO BACK TO LUNDES THEY SAID THEY HAD NO IDEA WHY IT WOULD HAPPEN AGAIN! AND HOW LONG IT WOULD TAKE THEM TO FIGURE IT OUT! IT WOULD HAVE HAPPENED EARLIER IF I ACTUALLY DROVE THE CAR MORE BUT EVER SINCE THE ACCIDENT WHEN I DRIVE THAT CAR I CAN'T STOP CHECKING HOW FULL THE TANK IS! SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT WITH THAT CAR! *TR