NHTSA Complaint #10355455 — 2004 CHRYSLER PACIFICA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10355455
Vehicle	2004 CHRYSLER PACIFICA
Component	AIR BAGS
Date of Incident	January 5, 2009
Date Filed	September 14, 2010
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

1 SRS CLOCK SPRING FAILURE 97,000 5 /YR. RESULTS: AIR BAG WOULD NOT DEPLOY (SRS LIGHT ILLUMINATED) , NO HORN, CRUISE CONTROL UNEXPECTEDLY CUTS OUT OR DOES NOT WORK AT ALL. 2 ALL OF ABOVE REMAIN DISABLED UNTIL CLOCK SPRING IS REPLACED. AIR BAG IS EXTREME SAFETY ISSUE IN THE EVENT OF AN ACCIDENT AND HORN IS EXTREME SAFETY ISSUE NECESSARY TO AVOID HAZARDOUS SITUATIONS WHILE DRIVING. HTTP://WWW.MOTORTREND.COM/ROADTESTS/ONEYEAR/112_0412_2004_CHRYSLER_PACIFICA/INDEX.HTML MOTORTREND REPORTS THIS FAILURE TWICE IN THE 1 YR TEST AND REVIEW OF VEHICLE. CLOCK SPRING IS ONGOING ISSUE FOR CHRYSLER SINCE 1998. 3 REPLACE CLOCK SPRING HARNESS, OLD PART AVAILABLE. *TR

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