NHTSA Complaint #10265128 — 2004 CHRYSLER PACIFICA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10265128
Vehicle	2004 CHRYSLER PACIFICA
Component	AIR BAGS
Date of Incident	March 13, 2009
Date Filed	April 13, 2009
Mileage	14,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHENEVER THE CONTACT TURNS THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATES. THE DEALER ORDERED A CLOCK SPRING; HOWEVER, THE PART HAS BEEN ON BACK ORDER FOR OVER TWO WEEKS. AS A RESULT, THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 14,200.

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