NHTSA Complaint #10637863 — 2004 CHRYSLER PACIFICA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10637863
Vehicle	2004 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	September 21, 2014
Date Filed	September 21, 2014
Mileage	197,659 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I WAS DRIVING TODAY AND IT SEEMED THAT MY STEERING WAS EXTREMELY HARD TO TURN IF I WAS MASHING THE GAS, HARDER TO TURN TO THE RIGHT SIDE OF THE CAR. IF THE CAR IS COASTING OR I AM BREAKING THE STEERING IS EASIER TO CONTROL. I HAVE STOPPED AT MY PARENTS HOUSE ON THE WAY HOME TO RESEARCH WHAT COULD BE HAPPENING WITH MY CAR AND FOUND THIS DISTURBING NEWS. UNFORTUNATELY FOR ME, THIS IS MY ONLY SOURCE OF TRANSPORTATION AND I DON'T HAVE THE FINANCES TO JUST GET ANOTHER CAR...I'M SO FRUSTRATED RIGHT NOW AND I DON'T KNOW WHAT TO DO... THE CONSUMER STATED WHILE DRIVING, SHE HAD DIFFICULTY STEERING THE VEHICLE. SHE NOTICED WHEN ACCELERATING, THE VEHICLE WAS HARD TO STEER, BUT WHEN BRAKING OR ALLOWING THE VEHICLE TO COAST IT WAS A LITTLE EASIER TO CONTROL. SHE MANAGED TO GET THE VEHICLE OFF THE ROAD. SHE DISCOVERED A PORTION OF THE SUPPORT FRAME DROPPED FROM THE VEHICLE, AND IT APPEARED THE ENGINE CRADLE WAS CORRODED WITH RUST. UPDATED 12/04/14

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#11124438 — September 4, 2018 — THE FRONT CHASSIS CROSS MEMBER HAS ROTTED OUT. MY 2004 PACIFICA HAS BEEN PARKED IN MY DRIVEWAY OVER 5 YEARS BECAUSE T...

#10933686 — December 7, 2016 — WHEN WE PURCHASED THE CAR I NOTICED WHEN I SELECTED THE SEAT SETTING IT SAID IT WAS SET. WHEN I WENT TO DRIVE THE VEH...

#10862103 — April 28, 2016 — ENGINE CRADLE SEVERELY RUSTED AND PERFORATED, CAUSING FRONT WHEEL ALIGNMENT PROBLEMS. A REPLACEMENT CRADLE IS NEEDED ...

#10783243 — October 19, 2015 — I HAVE A 2004 PACIFICA TOURING EDITION...PASSENGER SIDE LOWER CONTROL, HUB, SWAY BAR ROTTED OUT. WENT TO PICK UP PAR...

#10744072 — July 27, 2015 — WAS DRIVING DOWN THE STREET AND HEARD A LOAD BANG WHEN DRIVERS SIDE OF CAR DROPPED DOWN ONTO FRONT TIRE. CAR ABRUPTLY...

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