NHTSA Complaint #10744072 — 2004 CHRYSLER PACIFICA

WAS DRIVING DOWN THE STREET AND HEARD A LOAD BANG WHEN DRIVERS SIDE OF CAR DROPPED DOWN ONTO FRONT TIRE. CAR ABRUPTLY SWERVED INTO LANE WITH APPROACHING TRAFFIC. VEHICLE STOPPED AGAINST THE CURB AND ONCOMING TRAFFIC STOPPED IN TIME. WE TOWED VEHICLE TO A FRIENDS BUSINESS FOR INSPECTING AND IT WAS DISCOVERED THE ENGINE CRADLE HAD ROTTED OUT FROM RUST. WE CALLED LOCAL DEALER AND WAS ASKED FOR OUR V.I.N # AND WAS TOLD OUR CAR WAS NOT PART OF RECALL BECAUSE IT WAS NOT BUILT WITHIN A FEW WEEKS WINDOW. IN SEARCHING MORE INFORMATION ONLINE WE FOUND THIS IS A HUGE ISSUE ON THESE CARS. PLEASE ADVISE