NHTSA Complaint #10267674 — 2004 CHRYSLER PACIFICA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10267674
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE
Date of Incident	May 4, 2009
Date Filed	May 4, 2009
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

LOUD CLUNKING NOISE COMING FROM ENGINE DURING STARTS, STOPS, AND TURNS. DISCOVERED THE NOISE IS RELATED TO WEAK MOTOR MOUNTS CRACKING AND BREAKING. THROUGH ONLINE RESEARCH I HAVE DISCOVERED HUNDREDS OF SIMILAR COMPLAINTS ABOUT CHRYSLER PACIFICA MOTOR MOUNTS. THEY ARE NOT UNDER WARRANTY AND THE PARTS ARE NOT AVAILABLE DUE TO BACKORDER ISSUES. THIS IS A HUGE SAFETY ISSUE AS MOTORS CAN COME LOOSE DURING AN ACCIDENT NOT TO MENTION POTENTIAL DAMAGE TO OTHER PARTS OF THE VEHICLE DUE TO THE LOOSE MOTOR. CHRYSLER NEEDS TO INITIATE A RECALL TO REPLACE THE MOTOR MOUNTS. *TR

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