2015 KIA SOUL Engine Problems

608 NHTSA complaints on file

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All Engine Complaints — Page 8

#11388203 |
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING 30 MPH, WHEN THE VEHICLE BEGAN TO JERK FORCIBLY. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED INDEPENDENT MECHANIC AND WAS INFORMED THE ENGINE WAS NEEDING TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
#11387710 |
ARE 2015 KIA SOUL HAD CLOSE TO 100,000 MILES ON IT AND WE STARTED TO HAVE LOW LOSS OF OIL AND A LIGHT CLICKING SOUND. WE DID NOT THINK VERY MUCH OF THIS. THERE WAS NO OIL LEAKING AND SO SIGNS OF OIL BURNING THROUGH THE EXHAUST. WE CONTINUED TO CHECK OIL AND KEEP IT FULL BUT IT SEEMED TO BE RUNNING OUT FASTER THEN IT SHOULD. ONE WEEK AFTER PUTTING OIL IN IT WE WERE ON THE INTERSTATE AND LOSS POWER AND STARTED HEARING A LOUD KNOCKING. THE ENGINE IS DEAD AND NEEDS REPLACED. OUR CAR IS NOT UNDER RECALL AND WE STILL HAVE 10,000 DOLLARS LEFT TO PAY ON THE CAR. TO REPLACE THE CAR WITH A NEW ENGINE IS AROUND 5000 DOLLARS. WE HAVE NO CLUE WHAT TODO BUT AFTER RESEARCHING WE LEARNED THAT 2015 KIA SOUL 2.0L MOTORS ARE EXPENSIVE AND IN HIGH DEMAND.
#11387549 |
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE STALLED ON TWO SEPARATE OCCASION WHILE DRIVING 35 MPH. THE CONTACT ALSO STATED THAT WHILE AT A STOP LIGHT AND ATTEMPTING TO PROCEED WHILE MAKING A LEFT TURN, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SHE WAITED TEN MINUTE TO RESTART THE VEHICLE AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION WHEN THE VEHICLE WAS IN THE DRIVEWAY, THE VEHICLE WAS SHAKING AND MAKING A KNOCKING SOUND. THE CONTACT STATED THAT WHEN SHE RELEASED THE BRAKES, THE NOISE WOULD STOP BUT WHEN THE VEHICLE STATIONARY, THE SOUND RECURRED. THE CONTACT STATED THAT RECENTLY THE CHECK ENGINE WARNING LIGHT ILLUMINATED TWICE. THE VEHICLE WAS TOWED TO BERWYN KIA (7050 OGDEN AVE, BERWYN, IL 60402) WHERE THE REPAIR OF AN UNKNOWN RECALL WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE...
#11386841 |
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPOT, THE ENGINE STARTED KNOCKING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TROPHY KIA OF CARSON (22020 RECREATION RD, CARSON, CA 90745, (424) 306-3311) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
#11386573 |
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING SHE NOTICED THAT THE VEHICLE WAS NOT ACCELERATING ON THE HIGHWAY. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER JONES KIA (2001 BEL AIR RD, FALLSTON, MD 21047, (410) 877-1700). THE CHECK ENGINE LIGHT STARTED TO FLASH BEFORE THE VEHICLE WAS TOWED. THE DEALER DIAGNOSED THE ISSUE AND STATED THAT THE ENGINE HAD LOST ALL OF THE OIL AND CAUSED MAJOR ENGINE ROD BEARING DAMAGE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO REPLACED. THE CONTACT CALLED THE MANUFACTURER AND FILED A CLAIM. THE MANUFACTURER STATED THAT THE DEALER WOULD BE CONTACTED. THE MANUFACTURER WOULD DETERMINE IF THE VEHICLE WAS INCLUDED IN AN UPCOMING RECALL AND DETERMINE IF FINANCIAL ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
#11386426 | Crash
TL* THE CONTACT'S WIFE OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE CONTACT TOOK HIS VEHICLE IN FOR A RECALL REPAIR. THE NHTSA CAMPAIGN NUMBER: 19V120000 ( ENGINE, ENGINE AND ENGINE COOLING) WAS COMPLETED AT THE DEALER HOLLYWOOD KIA 6011 PEMBROKE RD, HOLLYWOOD, FL 33023 (954) 967-5665 FOR THE ISSUE WITH THE CATALYTIC CONVERTER. THE ENGINE WAS ALSO DAMAGED BUT THE DEALER REFUSED TO REPLACE THE ENGINE BECAUSE THEY SAID THEY FOUND NO CODE INDICATING DAMAGE. THEY ALSO STATED THAT THE VEHICLE HAD A REBUILT TITLE EVENTHOUGH THE OWNER BOUGHT THE VEHICLE BRAND NEW. THE VEHICLE HAD BEEN INVOLVED IN A CRASH AND THE INSURANCE COMPANY DECLARED IT TOTALED. THERE WERE NO INJURIES AND AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SITE. THE VEHICLE WAS REAR ENDED WITH DAMAGE TO THE REAR BUMPERS AND TRUNK. THE CONTACT HAD TO SIGN OFF ON...
#11386309 |
THE ENGINE DEVELOPED A ROD KNOCK.. NAPLETON KIA IN ELGIN, IL HAS SAID THERE IS NO RECALL FOR THIS VEHICLE. THE VEHICLE WAS CRUISING AT MEDIUM SPEED WHEN THE ENGINE KNOCK DEVELOPED. VERY NOTICEABLE WHEN REVVING THE ENGINE.
#11385940 |
THE CAR BROKE DOWN WHILE DRIVING ON THE HIGHWAY. THE CAR BEGAN MAKING A LOUD NOISE AND BEGAN SHAKING AND THEN JUST SHUT DOWN. THE CAR WAS TOWED TO A LOCAL KIA DEALERSHIP. SERVICE REPRESENTATIVE DETERMINED THAT THERE WERE MULTIPLE HOLES IN THE ENGINE BLOCK AND DAMAGE TO THE CYLINDER HEAD. SERVICE DEPARTMENT REQUESTED AND RECEIVED AUTHORIZATION FOR SHORT BLOCK AND CYLINDER HEAD REPLACEMENT. KIA SOUL WAS JUST FIVE YEARS OLD, HAD FEWER THAN 50,000 ORIGINAL MILES ON THE ODOMETER, AND WAS MAINTAINED REGULARLY.
#11385694 |
MY 2015 KIA SOUL STALLS AND WON'T PASS 45 MPH I WAS AT THE TURNPIKE WHEN IT HAPPEN. I ALSO KNOW PEOPLE WITH THE SAME PROBLEM AND THAT THERE WAS A RECALL ON THE CATALYTIC CONVERTER. BUT WHEN I LOOK UP FOR MY CAR ITS SAYS I DON'T HAVE A RECALL. WHY ISN'T THERE A RECALL FOR THIS?
#11385209 |
NO PRESSURE TO CYLINDER 2.
#11385254 |
MY VEHICLE HAS BEEN HAVING ISSUES WITH THE ENGINE FOR MONTHS NOW. I HAVE HAD TO HAVE PARTS REPLACED THAT CLEARLY ARE RELATED TO THE ENGINE , CAN NOT DRIVE IT AFTER HAVING IT TOWED TO THE KIA DEALERSHIP . THEY CORRECTED TWO RECALLS , BUT DID NOT CHECK FOR PROBLEMS WITH MY ENGINE. THEY DID A DX TEST HOWEVER DID NOT DRIVE IT TO CLEARLY SEE IT STILL HAS SAME ISSUES AS WHEN I BROUGHT IT IN , BUT WORSE THAN BEFORE NOW. MY VEHICLE IS PART OF THE CAMPAIGN 20V750 WITH CODE SC200. MY VEHICLE IS ALSO BURNING OIL , TWO TIMES I WAS TOLD BY A MECHANIC THAT THEY ARE SURE IT HAS TO DO WITH ENGINE ISSUES. I CALLED THEM BACK AND ADDRESSED MY CONCERNS AFTER LEAVING WITH IT THE SAME PROBLEMS AS BEFORE AND WAS TREATED AS IF I WAS MAKING UP THE ISSUES I...
#11385315 |
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN JUNE OF 2019 UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED TO THE SIDE OF THE ROADWAY AND CALLED THE LOCAL DEALER PRESCOTT VALLEY KIA (5600 MARKET ST, PRESCOTT VALLEY, AZ 86314, (928) 759-5600) WHOM ADVISED HIM TO DRIVE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED AS A FAILED CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE DEALER OPENED AND CLOSED THE CASE SINCE THE VEHICLE HAD ALREADY BEEN SERVICED UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *DT*JB *BF*DT*JB*DT*JB*DT*JB*JB
#11385012 |
INTERNAL ENGINE NOISES, NO ENGINE CODES OR IDIOT LIGHTS OF ANY KIND.
#11384332 |
WE HAD A RECALL SO WE BROUGHT OUR KIA SOUL 2015 TO BE REPAIRED. THEY HAD THE CAR FOR A MONTH . WHEN WE GOT THE CAR BACK IT WASN'T THE SAME ,THE ENGINE LIGHT CAME ON. WE CALLED THEM AGAIN THEY SAID IT WAS NORMAL AND OUR CAR WAS FINE. WE KEPT CALLING THEM THE IT WASN'T. WE WERE GOING TO NH FOR A FAMILY REUNION AND BRING HIS DAUGHTER BACK OO. THEY SAID THAT THEY NEEDED TO SEE THE CAR ONNLY WHEN THE LIGHT WAS ON, IT ALWAYS CAME ON AT ODD TIMES. BUT THEY ASSISTED IT WAS FINE TO GO UP NORTH, WELL WHEN WE HIT MASS. THE CAR BLEW IT'S ENGINE. THEY RIED TO SAY WE HAD NO OIL IN IN, MY HUSBAND CHANGED THE OIL BEFORE WELEFT AND EVERYTHING THAT THE RECALL SAID WOULD HAPPEN DID HAPPEN. . THE CAR WAS LEFT IN MASS AT...
#11383819 |
THERE ARE NO OIL LEAKS BUT THE OIL KEPT MEASURING LOW. NOW THERE IS THIS METAL ON METAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS IN MOTION AT THE TIME THE METAL SOUND WAS NOTICED.
#11383506 |
AFTER OIL CHANGE MY ENGINE WILL BURN ALL OF ITS OIL UP WITHIN 2000 MILES WITHOUT ANY CHECK ENGINE LIGHT, WARNINGS OR LEAKS. THIS OCCURS WHEN VEHICLE IS IN MOTION. THIS CAN RESULT IN ENGINE LOCK UP CAUSING INCIDENT. I BEGAN NOTICING THIS ISSUE IN JUNE OF 2019 AND WAS NOT SURE IF THE OIL FILTER HAD BECOME LOOSE OR WHAT? I DID GET UNDER THE VEHICLE AND INSPECT FOR LEAKS TO FIND NONE. SINCE SEVERAL OIL CHANGES LEADING UP TO NOW THE VEHICLE CONTINUES TO BURN ALL OIL WITHIN 2000 MILES BEFORE NXT OIL CHANGE. I WAS ALSO SURE TO CHECK ENGINE OIL AFTER EACH CHANGE TO BE SURE ENGINE OIL WAS IN FACT FULL.
#11383333 | Fire
TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. SOON AFTER THE STALL, THE CONTACT NOTICED THAT A WHITE SMOKE BEGAN TO EMIT FROM VEHICLE. SHE IMMEDIATELY EXITED THE VEHICLE AS THE ENGINE SOON CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED AT THE SCENE. NO INJURIES WERE REPORTED DUE THE FAILURE. DUE TO THE FIRE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAVE YET TO BE MADE AWARE OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V750000(ENGINE) WHICH SHE LINKED TO HER FAILURE; HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
#11383346 |
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING 35 MPH, THE ENGINE EXPERIENCED A MISFIRE AND THE VEHICLE LOSS MOTIVE POWER. THE CHECK ENGINE WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TAKEN TO BRUCE WALTERS FORD LINCOLN KIA (302 S MAYO TRAIL, PIKEVILLE, KY 41501, (606) 444-2200 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN OIL LEAK ON THE OIL PAN COVER. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE SPARK PLUGS AND IGNITION COILS NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
#11383109 |
I WAS DRIVING ON A ONE LANE ROAD INCLINING WHEN LOUD NOISE STARTED COMING FROM THE ENGINE. WHEN I FOUND A SAFE PLACE TO PULL OVER, AS I PULLED OVER, THE ENGINE MALFUNCTION LIGHT ELIMINATED SOLID. I HAD THE CAR TOWED TO MY MECHANIC WHO TOLD ME I NEEDED A NEW ENGINE. I THEN TOWED IT TO KIA, AND WAS TOLD BY KIA THAT THE ENGINE THREW A ROD. WAS TOLD THAT THERE WAS SO MUCH METAL SHAVINGS IN THE OIL PAN, THE PAN WAS REPLACED. THERE WAS NO OIL ON THE DIPSTICK AT BREAKDOWN. KIA TOLD ME IT WAS BECAUSE ALL THE OIL HAD BURNT UP. 30 DAYS PRIOR TO BREAKDOWN I HAD A SOFTWARE UPDATE DONE TO THE EUI, WHICH UPDATE WAS TO ALERT PRIOR TO ROD END BEARING FAILURE. I PROVIDED ALL OIL MAINTENANCE RECORDS TO KIA AND THEY REPLACED MY ENGINE FREE OF CHARGE. IT TOOK...
#11382949 |
DRIVING ON A CITY STREET AND CAR ENGINE LIGHT BEGAN TO FLASH RAPIDLY THEN MY CAR STARTED JERKING AND HESITATING WHEN COMING TO A STOP
#11382944 |
WHEN I GO TO COME TO A STOP AT A STOP LIGHT OR STOP SIGH, SOMETIMES THE ENGINE WILL STALL OUT AND ALL POWER IS LOST. THE HAVE TO TURN THE CAR OFF COMPLETELY AND RESTART IT. THEN IT DRIVES FINE AGAIN UNTIL I COME TO ANOTHER STOP. IT DOESN'T HAPPEN ALL THE TIME BUT IT HAPPENS ALOT.
#11378616 |
IIN AUGUST WHILE DRIVING, MY OIL LIGHT FLASHED BRIEFLY AND THEN WENT OUT. WHEN I PULLED INTO MY DRIVEWAY I CHECKED MY OIL AND THERE WAS BARELY ANY OIL IN THE CAR. BASED ON MY MILLAGE I WAS NOT YET DO FOR AN OIL CHANGE AND HAD NOT SEEN ANY INDICATION THAT I WAS LEAKING OIL ( NOT SPOTS IN DRIVEWAY) I ADDED OIL AND TOOK THE CAR TO THE DEALERSHIP WHO DID AN OIL CHANGE AND BEGAN OIL CONSUMPTION TESTS. ENGINE IS MAKING A KNOCKING NOISE CONSTANTLY AND RATTLING NOISE WHEN DECELERATING.OIL IS NOT LEAKING ON GROUND BUT CAR IS CONSISTENTLY LOSING OIL. IDLES ROUGH. I HAVE ALREADY COMPLETED 3 OIL CONSUMPTION TESTS WITH KIA DEALER WHO STATED THAT THERE IS A KNOWN ISSUE WITH THE 3RD CYLINDER ROD BEARING IN THESE ENGINES, JUST WAITING FOR MY DIAGNOSTIC APPOINTMENT.
#11378491 |
CHECK ENGINE LIGHT CAME ON WHEN I FIRST GOT IN THE CAR WENT TO A MECHANIC THE CODE SAID IT WAS AN OXYGEN SENSOR SWITCH WISH I HAD CHANGED LAST YEAR AND THEY RECALL AT THE KIA DEALER AFTER ABOUT TWO DAYS THE LIGHT WENT BACK OFF AGAIN WAS OFF FOR ABOUT A WEEK CAME BACK ON AGAIN WENT BACK TO MECHANIC SAID IT WAS THE SAME CODE AGAIN THE LIGHT WENT OUT HE TOLD ME MAYBE IT WAS BAD GAS IN THE CAR CAR ENGINE LIGHT CAME BACK ON ABOUT TWO WEEKS LATER I WENT TO KIA PAID $90 FOR DIAGNOSTIC THEY SAID IT WAS THE CATALYTIC CONVERTER $1,500 JOB I ASKED THEM IF IT WAS PART OF THE OXYGEN SENSOR RECALL THEY SAID NO AND THEY SAID IT WASN'T COVERED UNDER MY HUNDRED THOUSAND MILE GUARANTEE I WENT TO A PRIVATE MECHANIC TO HAVE IT REPAIRED FOR $1,000...
#11378527 |
IT GAVE ME A CODE OF P1326KNOCK SENSOR CHECK ENGINE LIGHT IS FLASHING
#11378347 |
MY VEHICLE KEEPS RUNNING OUT OF OIL AND THERE'S A KNOCKING/RATTLING NOISE. THE NOISE CAN BE HEARD WHILE DRIVING. I TAKE IT TO THE CAR SHOP AND THERE'S NO OIL IN THE CAR.
#11378080 |
THE ENGINE STARTED MAKING A KNOCKING NOISE THEN THREW A ROD THROUGH THE BLOCK AT 89K MILES I HAD TO HAVE THE ENGINE REPLACED
#11377950 |
THE CATALYTIC CONVERTER PLUGGED AND THE OIL PRESSURE SENSOR LIGHT IS BLINKING
#11376547 |
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 65 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT INSPECTED THE ENGINE AND FOUND METAL SHAVINGS INSIDE THE ENGINE COMPARTMENT DUE TO A BROKEN CONNECTING ROD. OIL HAD ALSO LEAKED ALL OVER THE ENGINE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT THEN TOWED THE VEHICLE TO DUTCH MILLER KIA OF BARBOURSVILLE (6400 US-60, BARBOURSVILLE, WV 25504) WHERE HE WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED THE SAME INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
#11374545 | Fire
TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SEVERAL WARNING LIGHTS ILLUMINATED AS SHE HAD ATTEMPTED TO MERGE OFF TO THE SIDE OF THE ROAD. ONCE SHE PULLED OVER, SHE SAW SMOKE EMITTING FROM THE ENGINE OF THE VEHICLE. SECONDS LATER, A FLAME BEGAN TO IGNITE WITHIN THE ENGINE, THEREFORE, THE CONTACT AND HER HUSBAND IMMEDIATELY EXITED THE VEHICLE. A STATE TROOPER INITIALLY ARRIVED AT THE SCENE AND ATTEMPTED TO EXTINGUISH THE FIRE WITH HIS EXTINGUISHER; HOWEVER, THE FLAMES GREW QUICKLY WHICH RENDERED THE EXTINGUISHER INEFFECTIVE. THE FIRE DEPARTMENT EVENTUALLY ARRIVED AT THE SCENE AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT WAS UNCERTAIN IF A FIRE OR A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REQUESTED...
#11374190 | Fire
I WAS DRIVING HOME ON THE HIGHWAY FROM DINNER WITH MY FIANCE AND SON WHO'S 10 YEARS OLD DOING ABOUT 65. THE ENGINE FELT LIKE IT WAS STUTTERING SHAKING AND I LOOKED AT MY DASH BOARD AND ALL MY LIGHTS WERE BLINKING. I PULLED OFF THE HIGHWAY AND STARTED TO SMELL SOMETHING BURNING. I GOT OUT AND LOOKED UNDER THE HOOD AND IT WAS ON FIRE. I TOOK OUR SODAS FROM THE CAR FROM THE RESTAURANT TO TRY N PUT IT OUT BUT IT DIDN'T HELP SO I TOLD BOTH MY FIANCE AND SON TO GET OUT OF THE CAR AND WE GOT AWAY FROM IT SO WE DIDN'T GET INJURED AND ALL WE COULD DO IS STAND THERE AND WATCH IT BURN.
#11373924 |
ON NOV 3RD 2020 I WAS WAITING TO MAKE A LEFT TURN ACROSS A ROAD WITH TWO WAY TRAFFIC. I ACCELERATED THROUGH THE TURN IN ORDER TO GET IN FRONT OF ANY ONCOMING VEHICLES. AS SOON AS I DID THIS I NOTICED MY CAR HAD TROUBLE GAINING SPEED AND FELT OFF. I CONTINUED TO DRIVE AND REALIZED I COULD NOT ACCELERATE PROPERLY AND MY ENGINE WAS MAKING A TERRIBLE KNOCKING NOISE. I DROVE TO WORK AND HOPED IF I LET IT SIT DURING MY SHIFT MAYBE IT WOULD BE BETTER IN THE MORNING (I WORK OVERNIGHT SO THIS HAPPENED IN THE EVENING). AFTER WORK MY CAR WAS STILL MAKING THE SAME NOISE SO I TOOK IT TO MEINEKE WHERE I NORMALLY GET MY OIL CHANGED. THEY DID THE DIAGNOSTIC AND CALLED TO TELL ME I BARELY HAD ANY OIL AND I NEEDED A NEW ENGINE. AT FIRST THEY TRIED TO...
#11373164 |
TWO WEEKS AFTER RECEIVING A LETTER FROM KIA MOTORS THAT THE EXPECTATIONS OF OIL MAINTENANCE HAS CHANGED FROM WHAT IT WAS WHEN I ORIGINALLY PURCHASED MY VEHICLE. I NOTICE THAT MY CAR BURNED OIL QUICKLY AND EVEN ACCUSED THE DEALER OF NOT PUTTING ENOUGH OIL IN MY VEHICLE AT OIL CHANGE INTERVALS BUT I NEVER SEEN OIL LEAKS ON MY DRIVE WAY. WHILE DRIVING, MY VEHICLE SUDDENLY WOULD NOT ACCELERATE IN MID TRAFFIC. TOOK TO THE DEALER AND MY CATALYTIC CONVERTER NEEDS TO BE REPLACED. COME TO FIND OUT THAT THE OIL THAT I THOUGHT WAS BURING WAS ACTUALLY GETTING INTO MY CAT. CONVERTER WHICH CAUSED THE DAMAGE. MY VEHICLE HAS LESS THAN 100K MILES. REPORTED TO THE KIA CONSUMER ASSISTANCE FOR RECALL AND AFTER 4 WEEKS OF GOING BACK AND FORTH WITH THEM ON CLAIM NUMBER 13810354, THEIR RESPONSE WAS THAT THEY COULD NOT REACH ME AND DENIED MY...
#11372924 |
DRIVING STOPPED AT A LIGHT. CAR DIED AT LIGHT. TRIED TO START WOULD NOT START. PUSHED IT OUT OF THE INTERSECTION. SOMEONE STOPPED TO GIVE ME A JUMP. AFTER GETTING A JUMP A LOUD KNOCKING NOISE WAS COMING FROM THE ENGINE. SO I TURNED IT OFF AND HAD IT TOWED. AT THE TIME IT DIED IT WAS RUNNING FINE. NO NOISES NO LIGHTS, NO INDICATION FOR WHY THIS OCCURED. TOWED IT TO KIA AND A WEEK LATER THEY SAID IT NEEDED AND ENGINE. AFTER LOOKS NG INTO IT WE FOUND OUT 2015 KIA SOULS HAD RECALLS FOR THE SAME TYPE OF ISSUE. WE WERE TOLD OUR VIN WASN'T COVERED UNDER THE RECALL. BUT IT DISPLAYS THE SAME ISSUES FOR RECALL. THE CAR HAS LESS THAN 100,000 MILES?
#11372282 | Fire
I WAS DRIVING DOWN A COLORADO HIGHWAY WITH MY FAMILY WHEN MY CAR STARTED TO SMOKE. ONCE WE PULLED OVER THE CAR BEGAN TO SMOKE EVEN MORE, AFTER A FEW MINUTES THE FRONT PART UNDER THE HOOD CAUGHT ON FIRE. WE HAD TO QUICKLY EXIT AS THE CAR IMMEDIATELY WAS ENGULFED INTO FLAMES.
#11366299 |
SUDDEN ENGINE FAILURE WITHOUT ANY WARNING LIGHTS COMING ON. NO SLOW DOWN OR APPARENT PROBLEMS. SUDDEN ENGINE FAILURE IN THE MIDDLE OF TRAFFIC IN PITTSBURGH AREA CAUSING A TRAFFIC HAZARD. VEHICLE WAS IN MOTION ON A STREET. FOUND OUT THIS IS THE NUMBER ONE REPORTED PROBLEM WITH THIS VEHICLE. ALSO ISSUES WITH THE KIA SORENTO ENGINE. SAME PROBLEM? RECALL WAS ISSUED FOR SORENTO. I FEEL THIS PROBLEM SHOULD BE REPAIRED BY KIA. THIS IS A ROAD HAZARD WHEN VEHICLE STOPS IN MIDDLE OF TRAFFIC WITH NO WARNING.
#11365892 |
ENGINE BEGAN MAKING KNOCKING NOISE. CHECKED OIL LEVEL AND NO OIL WAS SHOWING ON THE DIPSTICK. HAD TO ADD 2.5 QUARTS OF OIL AND CONTINUED TO ADD AROUND 1 QUART OF OIL EVERY 1,000 MILES. BEGAN TO NOTICE LOSS OF POWER/ACCELERATION AND GAS MILEAGE. TOOK VEHICLE IN TO HAVE SPARK PLUGS AND FUEL SYSTEM CLEANED. THIS DID NOT RESOLVE THE ISSUE. TOOK THE CAR IN AGAIN AND THEY TOLD ME THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. REPLACEMENT HAS RESOLVED POWER ISSUES IN THE 3000 MILES I HAVE DRIVEN SINCE REPLACEMENT, BUT IS STILL USING OIL AT A HIGH RATE. CHECKED THE NHTSA WEBSITE AND NOTICED MANY OTHER OWNERS REPORTING THE SAME ISSUES. RECEIVED A NOTICE FROM KIA OVER THE SUMMER TO NOT GOT LONGER THAN 3750 MILES BETWEEN OIL CHANGES, SO KIA MUST KNOW THERE IS AN ISSUE WITH THE ENGINE. HOPEFULLY THEY WILL ISSUE A RECALL AS THEY...
#11365743 |
FOR OVER A YEAR, I'VE HAD THE ENGINE LIGHT ILLUMINATE A DOZEN TIMES AND EVERYTIME I'VE HAD TO VISIT MY DEALERSHIP TO HAVE THE SYSTEM SCANNED AND ALWAYS REPORTS ERROR CODE: P050A. I'VE BEEN TOLD BY THE SHOP THAT KIA IS AWARE OF THE ISSUE AND NO FIX IS AVAILABLE AT THIS TIME. HAVING TO CONSTANTLY GO BACK TO THE DEALERSHIP SHOP FOR AN ERROR ON KIAS PART IS REDICULOUS AND HAS COST WAY TOO MUCH OF MY TIME AND ADDED MILEAGE. A YEAR OF THE SAME STORY, "AWAITING A FIX" AND NO UPDATES, TIMETABLE OR SIGN THAT KIA ACTUALLY CARES AND IS WORKING ON A RESOLUTION. NOT SURE WHAT THEIR ENGINEERS DO ALL DAY BUT THIS IS REDICULOUS.
#11365293 |
VEHICLE NEVER DISPLAYED A NEED TO CHECK OIL, DESPITE HAVING REGULAR OIL CHANGES AND BEING UNDER THE MILEAGE RECOMMENDED FOR NEXT OIL CHANGE. WHILE DRIVING ON HIGHWAY THE ENGINE SUDDENLY STOPPED WITH NO SMOKE OR OVERHEATING. MECHANICS THINK IT WAS DUE TO NO OIL.
#11365393 |
VEHICLE HAS 65,000 MILES ON IT, HAS BEEN SERVICE REGULARLY ACCORDING TO MANUFACTURER RECOMMENDATIONS. NOTICED TICKING NOISE IN ENGINE JUST PRIOR TO MOST RECENT OIL CHANGE. REPAIR FACILITY NOTED THERE WAS LESS THAN 1 QUART OF OIL IN ENGINE. NO VISIBLE OIL LEAKS. NO OIL TEMP LIGHT INDICATOR. NO ENGINE HI TEMP INDICATED. ENGINE IS BURNING APPROX .75 QUARTS OF OIL PER 1000 MILES.
#11364009 |
WHILE DRIVING ENGINE LOCKED UP SHORTLY AFTER AN OIL CHANGE. PREVIOUS TO OIL CHANGE, IT WAS GOING THROUGH OIL QUICKLY, APPROXIMATELY 1QT EVERY TWO WEEKS. WHEN ENGINE LOCKED UP, TOWED TO CERTIFIED KIA DEALERSHIP & MECHANIC SAID THE ENGINE WAS LOCKED UP AND THERE WAS NOTHING THEY COULD DO, AN ENGINE REPLACEMENT IS REQUIRED. MOTOR ONLY HAS 80,000 MILES AND STILL 2 YEARS LEFT ON THE LOAN. AFTER REVIEW THERE HAVE BEEN A GREAT NUMBER OF COMPLAINTS ABOUT THIS. KIA NEEDS TO BE HELD ACCOUNTABLE! SAME VEHICLE WITH ALTERNATE MOTORS HAVE HAD THE RECALL FOR THE SAME ISSUES, THIS SPECIFIC MOTOR NEEDS THE RECALL TOO! CAR HAS BEEN SITTING SINCE FAILURE DUE TO REPLACEMENT ENGINE BEING UNAFFORDABLE.
#11363237 |
VEHICLE IS LOSING OIL SO MUCH THAT OIL LIGHT IS FLASHING ON AND KIA SAYS NOTHING IS WRONG WITH THE CAR. IT'S LOSING MORE THAN 3 QTS IN LESS THAN 3K MILES. THERE ARE NO OBVIOUS SIGNS OF A LEAK AND THE CAR IS MAKING AN UNEXPLAINED KNOCKING SOUND WHEN ACCELERATING FROM A STOP AND AROUND 40 MPH.
#11362988 |
I PURCHASED THIS CAR IN MARCH NOT KNOWING IT HAD AN RECALL ON IT , MY CAR HAS THIS LOUD NOISE COMING FROM UNDER THE HOOD OF THE CAR , MECHANIC TOLD ME IT WAS THE ENGINE AND CATALYTIC CONVERTER AND IT WAS SMOKING VERY BAD THIS HAPPEN ON THE EWAY LUCKY I GOT IT TO THE HOUSE
#11363010 |
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT A SLOW SPEED, THE VEHICLE STARTED MAKING AN ABNORMAL POPPING SOUND WITH THE OIL WARNING LIGHT ILLUMINATED. UPON INSPECTION, HER HUSBAND DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT'S HUSBAND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THERE WAS NO SIGN OF AN OIL LEAK. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WOULD BE HANDLED IN HOUSE AND TO HAVE THE VEHICLE TAKEN TO THE NEAREST DEALER FOR ASSISTANCE. THE VEHICLE WAS TOWED TO CUMBERLAND KIA (1556 INTERSTATE DR, COOKEVILLE, TN 38501) WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT WAS REFERRED TO NHTSA...
#11362618 |
I BOUGHT THIS CAR AT 62,000 MILES AND WAS TOLD BY THE DEALER I STILL HAD A POWERTRAIN WARRANTY UNTIL 100,000 MILES. I HAVE HAD ISSUES WITH OIL DISAPPEARING FROM THE START. I HAVE TO PUT IN OIL BETWEEN CHANGES AND HAVE BEEN GETTING IT CHANGED EVERY 3000 MILES. IT TAKES ABOUT 2 QUARTS IN BETWEEN CHANGES. THERE ARE NO SIGNS OF LEAKS, NOTHING IN MY DRIVEWAY OR ANYWHERE I PARK. I DID READ THAT THEY RECALLED THE 1.6 LTR ENGINE BUT HAVE NOT RECALLED THE 2.0 LTR. I AM HAVING THE SAME PROBLEMS AS THE 1.6. I SEE MANY PEOPLE WITH THE 2.0 HAVE REPORTED THE SAME PROBLEM. PLEASE GET INVOLVED AS I SEE NO RECALL ON MY CAR AND IT IS NOT RIGHT THAT I SHOULD HAVE TO PUT IN SO MUCH OIL BETWEEN CHANGES. THE OIL LIGHT HAS NEVER COME ON AND THE FIRST TIME I NOTICED...
#11362530 |
MY VEHICLE WITH 59,000 MILES DEVELOPED A KNOCKING SOUND IN ENGINE. TOOK TO KIA DEALERSHIP. THEY SAID MY CAR HAS BEARING FAILURE BUT MY CAR IS OUT OF WARRANTY DUE TO TIME, NOT MILEAGE. I FOUND WHERE KIA RECALLED 695,000 (2015) KIA SOULS WITH THE 2.0 LITER MOTOR (SAME AS MINE) FOR A DESIGN FLAW THAT CAUSES BEARING FAILURE. THEY TOLD ME SORRY I'M OUT OF LUCK. THEY WANT TO CHARGE ME $10,000 FOR A NEW ENGINE.
#11362554 |
WILL KOT MAINTAIN PROPER OIL LEVEL.HAVING TO ADD OIL EVERY WEEK
#11362120 |
WAS 2 MILES FROM HOME WHEN OIL LIGHT BLINKED A COUPLE OF TIMES. IT QUIT BLINKING BUT ENGINE STARTED SOUNDING LIKE LIFTERS KNOCKING. MADE IT HOME THAT WAY. NEXT MORNING CHANGED OIL THEN TRIED TO CRANK IT. CRANKED AND RAN ABOUT 30 SECONDS; OIL LIGHT BRIGHT THE ENTIRE TIME. TRIED AGAIN SAME THING. REMOVED OIL FILTER NO OIL GETTING TO IT. TALKED TO MECHANICS WHO SAID COULD BE OIL CONTROL VALVE GONE BAD. PULLED BOTH AND THEY WERE PLUGGED WITH METAL SHAVINGS. KNEW THEN BOTH OIL PUMP AND MOTOR WERE BAD. CALLED KIA,WAS TOLD THAT AS I HAD BOUGHT IT SECOND HAND THAT THE 83000 MILES ON IT MADE IT OUT OF WARRANTY. THAT THEY COULD NOT HELP ME.
#11360853 | Fire
WHILE DRIVING 70MPH ON A HIGHWAY, MY KIA SOUL SPONTANEOUSLY BURST INTO FLAMES UNDERNEATH A STRANGER STOPPED WITH A FIRE EXTINGUISHER LUCKILY. FIRE DEPT SAYS HAD WE NOT USED THE EXTINGUISHER, MY CAR QUITE LIKELY WOULD HAVE EXPLODED. PRIOR TO INCIDENT, I HAD NO WARNING LIGHTS ON, NO OIL LEAK, OIL NEEDED CHANGING SOON BUT WASN'T TOO LOW. THERE WAS NO COLLISION.
#11360373 |
I GOT A RECALL NOTICE LETTER FROM KIA REGARDING MY KIA SOUL. I TOOK IT IN AND THEY SUPPOSEDLY REPAIRED THE CATALYTIC CONVERTER. STARTING IN AUGUST 2020, MY CHECK ENGINE LIGHT CAME ON. BROUGHT IT TO THE DEALER WHO SUPPOSEDLY FIXED IT AND THEY SAID IT WAS INDEED THE CATALYTIC CONVERTER. THEY PUT IN A REQUEST TO HAVE IT FIXED ONLY FOR CORPORATE TO DECLINE SAYING IT WAS NO LONGER IN WARRANTY AND HAS IT ESCALATED TO THE HIGHER UPS OF CORPORATE. I SPOKE TO MELISSA ON SEPTEMBER 21, 2020 AROUND 3:45-4:00 P.M. EASTERN TIME FOR HER TO TELL ME THEY HAD ALREADY REPAIRED ONCE AT GOOD WILL AT THE DEALER AND A SECOND TIME WILL BE DECLINED. HOWEVER, I EXPLAINED A CATALYTIC CONVERTER SHOULD BE GOOD FOR UP TO 10 YEARS AND THIS PARTICULAR VEHICLE HAD A RECALL THAT AGAIN FAILED. UPON READING ABOUT THE RECALL, I KNOW IT...
#11360418 |
WHEN DRIVING DO CAN ROAD AT APPROX.30MPH F THE ENGINE LOST POWER AND ROD STARTED KNOCKING VEHICLE HAS 136000 ON IT AND OIL IS CHANGE EVERY 5000 MILES LIKE CLOCKWORK.ENGINE SHOULD OF LASTED LONGER

Other 2015 KIA SOUL Problem Areas

Unknown Or Other 103 complaints Fuelpropulsion System 76 complaints Electrical System 73 complaints Power Train 58 complaints Steering 44 complaints Exterior Lighting 33 complaints Engine And Engine Cooling 29 complaints Service Brakes 28 complaints Vehicle Speed Control 28 complaints Air Bags 20 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 20 complaints Structurebody 14 complaints Seat Belts 9 complaints Wheels 6 complaints Visibilitywiper 5 complaints Engine And Engine Coolingengineoillubrication 3 complaints Seats 3 complaints Suspension 3 complaints Electronic Stability Control Esc 2 complaints Exterior Lightingheadlights 2 complaints Fuel System Gasoline 2 complaints Service Brakes Hydraulic 2 complaints Vehicle Speed Controlaccelerator Pedal 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Back Over Prevention Camera System 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemignitionanti Theftimmobilizerproximitykeysender 1 complaint Engine And Engine Coolingcooling Systemhoseslinespipingfittings 1 complaint Engine And Engine Coolingengineoillubricationfilterscreen 1 complaint Exterior Lightingheadlightsbulbs 1 complaint Exterior Lightingturn Signalbulbs 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Forward Collision Avoidance Warnings 1 complaint Fuel System Gasolinedeliveryhoses Linespiping And Fittings 1 complaint Service Brakes Airantilockwheel Speed Sensor 1 complaint Service Brakes Hydraulicfluid 1 complaint Service Brakes Hydraulicpower Assisthydraulichoses Linespiping And Fittings 1 complaint Tires 1 complaint
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