NHTSA Complaint #11362120 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11362120
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	April 19, 2020
Date Filed	September 30, 2020
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WAS 2 MILES FROM HOME WHEN OIL LIGHT BLINKED A COUPLE OF TIMES. IT QUIT BLINKING BUT ENGINE STARTED SOUNDING LIKE LIFTERS KNOCKING. MADE IT HOME THAT WAY. NEXT MORNING CHANGED OIL THEN TRIED TO CRANK IT. CRANKED AND RAN ABOUT 30 SECONDS; OIL LIGHT BRIGHT THE ENTIRE TIME. TRIED AGAIN SAME THING. REMOVED OIL FILTER NO OIL GETTING TO IT. TALKED TO MECHANICS WHO SAID COULD BE OIL CONTROL VALVE GONE BAD. PULLED BOTH AND THEY WERE PLUGGED WITH METAL SHAVINGS. KNEW THEN BOTH OIL PUMP AND MOTOR WERE BAD. CALLED KIA,WAS TOLD THAT AS I HAD BOUGHT IT SECOND HAND THAT THE 83000 MILES ON IT MADE IT OUT OF WARRANTY. THAT THEY COULD NOT HELP ME.

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