NHTSA Complaint #11364009 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11364009
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	October 12, 2019
Date Filed	October 12, 2020
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING ENGINE LOCKED UP SHORTLY AFTER AN OIL CHANGE. PREVIOUS TO OIL CHANGE, IT WAS GOING THROUGH OIL QUICKLY, APPROXIMATELY 1QT EVERY TWO WEEKS. WHEN ENGINE LOCKED UP, TOWED TO CERTIFIED KIA DEALERSHIP & MECHANIC SAID THE ENGINE WAS LOCKED UP AND THERE WAS NOTHING THEY COULD DO, AN ENGINE REPLACEMENT IS REQUIRED. MOTOR ONLY HAS 80,000 MILES AND STILL 2 YEARS LEFT ON THE LOAN. AFTER REVIEW THERE HAVE BEEN A GREAT NUMBER OF COMPLAINTS ABOUT THIS. KIA NEEDS TO BE HELD ACCOUNTABLE! SAME VEHICLE WITH ALTERNATE MOTORS HAVE HAD THE RECALL FOR THE SAME ISSUES, THIS SPECIFIC MOTOR NEEDS THE RECALL TOO! CAR HAS BEEN SITTING SINCE FAILURE DUE TO REPLACEMENT ENGINE BEING UNAFFORDABLE.

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