2015 KIA SOUL Engine Problems

I HAD AN OIL CHANGE DONE MARCH 8,2020. MAY 9TH,2020 I HEAR A TICKING. I CHECKED MY OIL,THERE WAS NONE. I HAVE NO OIL LEAKS., I ADDED OIL,DROVE ABOUT A MILE,THE TICKING GOT LOUDER AND THEN MY ENGINE SHUT OFF. I HAD IT TOWED HOME. I HAVE NO IDEA WHY THERE'S NO OIL AND NO LEAKS. I WAS DRIVING ABOUT 30 MPH WHEN IT STALLED. NO SMOKE,NOTHING. MY INDICATORS FOR LOW OIL OR CHECK ENGINE NEVER CAME ON. THEY STILL AREN'T ON. *TR

I WAS DRIVING HOME ON THE HIGHWAY AT FULL SPEED (65 MPH) WHEN ALL OF A SUDDEN MY 2015 KIA SOUL + STALLED AND THE CHECK ENGINE LIGHT STARTED TO FLASH AND THEN SMOKE STARTED POURING OUT.... I LOST ALL POWER BUT MADE IT TO THE BREAK DOWN LANE AND TURNED THE CAR OFF. THE CAR STARTED TO FILL UP WITH SMOKE AND I SAW FLAMES COMING OUT FROM UNDER THE HOOD SO I TRIED TO GET AS MUCH STUFF OUT OF MY CAR AS I COULD BEFORE THE FLAMES GOT TOO BIG AND BEFORE I KNEW IT THE WHOLE CAR WAS FULLY ENGULFED BY FIRE. *TR

VEHICLE JUST HIT 80K. LOW OIL LIGHT CAME ON @ 2500 MILES. CHECKED AND 2 QTS DISAPPEARED. FILLED BACK UP WITH 2 QTS AND A MONTH LATER, CHECK OIL LIGHT CAME BACK ON AND WAS AGAIN, 2 QTS LOW. FILLED BACK UP AND IMMEDIATELY THE LOW OIL LIGHT STARTED FLICKERING AGAIN. REPLACED THE OIL PRESSURE SENSOR AND THAT FIXED THE FLICKERING LIGHT BUT AM STILL LOSING OIL. NO LEAKS OR SMOKING. THIS IS RIDICULOUS. *TR

CAR LOST POWER AND WOULDN'T START. I HAD IT TOWED TO THE DEALER TO FIND OUT IT HAD PISTON FAILURE. UPON DOING MORE RESEARCH I FOUND OUT THIS IS A COMMON PROBLEM FOR THE KIA SOUL. I GOT MY CAR THOUGH CAR MAX AND THE WARRANTY COMPANY REFUSED TO FIX IT AS I COULD ONLY PROVIDE ONE YEARS WORTH OF OIL CHANGE RECEIPTS. I AM SUCK PAYING FOR A CAR THAT WONT RUN KIA IS AWARE OF THE ISSUE AND WILL DO NOTHING TO HELP. *TR

I WAS DRIVING DOWN CHUCKANUT DRIVE. WINDY ROAD, I CAME TO A CORNER GOING 15 MPH THEN IT FELT LIKE THE ENGINE TURNED OFF. SO I PULLLED OVER TO SEE. WHEN I STOPPED THE ENGINE WAS STILL ON SO I PUT IT IN PARK TURNED THE CAR OFF AND OPENED HOOD CHECKED OIL EVERYTHING SEEMED FINE START DRIVING AGAIN I NOTICED IT WAS VERY TOUCHY ON GAS PEDAL YOU COULDN'T REALLY ACCELERATE. I GET LIKE 2 MILES DOWN THE ACCELERATOR STOPPED THEN IT JUST HAD THE WORST NOISE COMING FROM ENGINE AND THE DASH LIGHT SAID OIL WAS BLINKING ! I COULDN'T GO ANY FURTHER! I SAT THERE FOR A COUPLE HOURS FINALLY GOT A HOLD OF CAB COMPANY THAT BROUGHT ME OIL I PUT IT IN AND STILL THE WORST SOUNDING NOISE COMING FROM ENGINE. MY FRIEND CAME AND GOT ME AND MY CAR IS STILL ON CHUCKANUT! AS...

LOSS OF POWER, NEEDS OIL EVERY 1K MILES. CATALYTIC THROUGH THE MUFFLER CLOGGED AND HAD TO BE REPLACED. EVERYTHING STATED IN THE SC176 RECALL FOR THE 1.7L ENGINE IS EXACTLY THE SAME ON THE 2.0 BEEN GETTING WORSE AND WORSE WONT LAST ANOTHER YEAR.

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE OF THE VEHICLE WITH THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER. THE CONTACT COASTED TO THE SHOULDER OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO COMMUNITY KIA OF BLOOMINGTON (2200 S WALNUT ST, BLOOMINGTON, IN 47401) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE WARRANTY ON THE VEHICLE WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,149.

HIGH EXHAUST GAS TEMPERATURES LED TO DAMAGE TO THE CATALYTIC CONVERTER,ALLOWING ENGINE OIL TO ESCAPE DAMAGING VALVE GASKET, SPARK PLUGS, IGNITION COILS AND HEAD GASKET. ALSO 2 VALVES WERE BENT.THIS DAMAGE OCCURRED WHILE DRIVING ON THE I-95 EXPRESSWAY IN JACKSONVILLE, FL. VEHICLE WENT INTO LIMP MODE WHILE GOING 55 MILES PER HOUR. IT HAD TO BE TOWED TO A LOCAL REPAIR SHOP.

DRIVING LONG DISTANCE MY CAR LOST POWER WOULD NOT ACCELERATE SHUDDERED CAR IS SMOKING LOSING OIL

WHEN I TURNED MY CAR ON IT HEARD A KNOCKING COMING FROM THE ENGINE.

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO LAKESHORE KIA LOCATED AT (330 E HOWZE BEACH RD, SLIDELL. LA 70461), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND MANUFACTURER COVERED THE COST. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.*DT*JB

THE CAR IS NOT ACCELERATING PROPERLY AND NOT CHANGING GEARS CORRECTLY AND AUTOMATICALLY. THE CHECK ENGINE LIGHT IS ON AND IS RUNNING SEVERAL CODES. IT MAY BE THE CATALYTIC CONVERTERS. I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED PUTTING AND NO ACCELERATING PAST 60MPH. IT MAKES THIS LOUD CLICKING NOISE WHEN I TRY AND GO FASTER AND ALSO IT SOUNDS REALLY LOUD LIKE A LAWN MOWER.

WHILE DRIVING HOME AND AT A STOP SIGN MY CAR BEGAN TO KNOCK SOMETHING FIERCE, BEING A FEW HOMES AWAY PULLING INTO DRIVEWAY. I NOW HEAR LOUDER KNOCKING AND A NEW CLANKING NOISE (METAL IN WASHER SOUND). CAR WAS TOWED TO MECHANIC I WAS TOLD THE ROD WAS BUSTED. NEEDS AN ENGINE OVERHAUL. IT HAS 78,000 MILES ON IT AND NO LONGER RUNS. ALL MAINTENANCE WAS KEPT UP ON THIS CAR, THIS WAS NOT DUE TO MY NEGLECT AND THE CHECK ENGINE LIGHT DID NOT COME ON. A CAR I CAN'T AFFORD TO FIX AND STILL PAY FOR.

THE CAR DIED - IT WAS THE CATALYTIC CONVERTER IT WAS REPLACED - THEN SHORTLY AFTER THE ENGINE DIED WHILE DRIVING ON THE HIGHWAY. I HAVE READ THAT THE ENGINE WAS DAMAGED BY THE FAULT WITH THE CATALYTIC CONVERTER - SO DOES THE MAN AT THE GARAGE - KIA JUST LAUGHS AT ME

AFTER HAVING THE CAT CONVERTER REPLACED BEFORE THE RECALL EVER CAME OUT OR EXISTED THE DEALERSHIP NEVER CHANGED THE REPLACED CAT WHICH WAS AS DAMAGED AS THE FIRST ONE BUT THEN HAD THE ECU UPGRADE DONE AT THE SAME MILEAGE AS THE FIRST ON GOING BAD AND NOW BLEW THE ENGINE AND CAUGHT FIRE!

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 5 MPH. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE ENGINE WAS VERY HOT. THE CONTACT STATED THAT THE ENGINE WAS ORANGE COLORED. THE CONTACT REMOVED THE OIL FILLER CAP AND BECAME AWARE THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT ADDED TWO QUARTS OF ENGINE OIL HOWEVER, TWENTY MINUTES LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO JEFFREY KIA LOCATED AT (30800 GRATIOT AVE, ROSEVILLE, MI 48066) FOR A DIAGNOSIS. THE DIAGNOSIS WAS THAT THE CATALYTIC CONVERTER AND PISTON RODS FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) AS THE CAUSE OF THE FAILURE HOWEVER, THE VIN WAS NOT...

105800 MILES ON THE ENGINE. SERVICED REGULARLY. DRIVING ON AN INTERSTATE AT SPEEDS AROUND 60 MPH. HEARD A LOUD KNOCKING SOUND HAPPENED. ENDED UP THROWING A PISTON THROUGH THE OIL PAN AT SPEEDS. NO ACCIDENT.

CAR HAS BEEN FINE AND NORMAL, BUT THE OTHER DAY I WAS DRIVING, AND WHILE ACCELERATING AFTER BEING STOPPED AT A TRAFFIC LIGHT, I NOTICED THE CAR SUDDENLY SEEMED TO LACK POWER. IT GOT UP TO ABOUT 45 MPH, BUT THEN STARTED KNOCKING - LIGHTLY AT FIRST, THEN REALLY LOUDLY. THE OIL LIGHT FLICKERED ON AND OFF DURING THIS TIME. I IMMEDIATELY PULLED OFF THE ROAD AND HAD THE CAR TOWED TO THE KIA DEALERSHIP WHERE I PURCHASED IT (PALM SPRINGS KIA). THEY TOLD ME THE ENGINE NEEDS TO BE REPLACED! MILEAGE IS 70,612 ORIGINALLY, THIS CAR WAS UNDER WARRANTY UP TO 100,000 MILES, BUT SINCE I'M THE 2ND OWNER, I WAS TOLD WARRANTY EXPIRED AT 60,000. WHY IS THAT? NOW I SEE THIS SEEMS TO BE A FREQUENT PROBLEM WITH THE 2015 KIA SOUL AND A RECALL SEEMS TO BE IN ORDER!

ON FEB 15, 2020 I PURCHASED A 2015 KIA SOUL FROM A USED CAR DEALER IN AZ. IN LESS THAN 24 HOURS, THE VEHICLE STOPPED WORKING, AND AFTER IT WAS TOWED AND INSPECTED BY THE DEALERSHIP, I WAS ADVISED THAT THE ENGINE WAS GOING TO NEED TO BE REPLACED.

VEHICLE ENGINE STARTED TO KNOCK AT CRUISING SPEED, 70 MPH AND 2400 RPM. 235 MILE TRIP THE ENGINE HAD AT MULTIPLE TIMES BEGAN TO REV UP TO 3500 RPMS AT CRUISING SPEED WITH NO INDICATIONS AS TO WHY. WITHIN 5 MILES OF RAPID KNOCKING NOISE, ENGINE CUTS OFF AND OIL PRESSURE LIGHT COMES ON. COMPLETE LOSS POWER AT DRIVING SPEED AND LOSS OF OIL PRESSURE. OIL SYSTEM MAINTAINED IN ACCORDANCE WITH RECOMMENDATION IN MANUAL. OIL SYSTEM NOT LOW ON OIL. COMPLETE BEARING FAILURE. FULL SYNTHETIC OILS USED. MULTIPLE COMPLAINTS TO DEALER ABOUT ENGINE SHAKING, SOUNDING LIKE HELICOPTER, COMPLAINTS ABOUT THE CRUISE CONTROL HIGH RACING ENGINE TO MAKE SLIGHT INCLINES TO AT LEAST 6500 RPMS. DEALERS ONLY TREATMENT WAS FUEL INJECTOR CLEANER.

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THERE WAS NO ENGINE OIL IN THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE HAD RECEIVED AN OIL CHANGE APPROXIMATELY THREE WEEKS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO LUMBERTON KIA LOCATED AT 5035 DAWN DR, LUMBERTON, NC 28360 (910) 739-2405, TO BE INSPECTED. THE TECHNICIAN WAS UNABLE TO FIND AN OIL LEAK LOCATION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

WE BOUGHT THIS ON 2016 FOR MY DAUGHTER AT THAT THE CAR HAD 20 SOMETHING THOUSAND MILES THE CAR WAS WORKING GREAT WE WERE DOING THE OIL CHANGES EVERY 2500 MILES .EVERYTHING WAS OK UNTIL THE CAR GOT 70000 MILES IS WHEN THE PROBLEMS STARTED IN ONE TIME WE DID THE OIL CHANGE, ALRIGHT EVERYTHING WAS OK ONE WEEK AND HALF PAST AND MY DAUGHTER TOLD THAT HER CAR WAS DOING SOME WEIRDS NOISES ON THE ENGINE SO I WENT OUTSIDE TO CHECK THE ENGINE OIL LEVEL AND GOT SURPRISED BECAUSE THE ENGINE WAS ALMOST EMPTY I HAD TO ADD ABOUT 21/2 QUARTS OF OIL WHAT HAPPENED AFTER THAT IS THAT I WAS CHECKING THE OIL LEVEL EVERY WEEK FINDING OUT THAT I HAD TO ADD ALMOST 2 QUARTS EVERY WEEK AND I THOUGHT THIS CAN'T BE HAPPENING ON A CAR WITH 70000 MILES SO DID START INVESTIGATING ONLINE ,I...

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE ENGINE STARTED TO MAKE AN ABNORMAL NOISE AND THEN STALLED WITHOUT NO WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT THEN INSPECTED UNDERNEATH THE VEHICLE AND NOTICED AN OIL LEAK. THE VEHICLE WAS THEN TOWED TO TEMPE KIA (8005 S AUTOPLEX LOOP, TEMPE, AZ 85284) WHERE IT WAS DIAGNOSED WITH A CRACKED CYLINDER BLOCK THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY THE LABOR COST WITH THE CONTACT WAS RESPONSIBLE FOR THE COST OF PARTS. THE FAILURE MILEAGE WAS 76,000.

I WAS DRIVING DOWN THE ROAD AND AS I WAS TURNING A CORNER THE ENGINE STOPPED. AND WOULD NOT START. IT WAS TOWED HOME. WHEN I TRIED TO START IT IT TURNED OVER IT AND STRTEX. IT SOUNDEX LIKE METAL BEARINGS OR METAL HITTING METAL. TUE WHOLE MOTOR IS SHAKING. WHEN I PURCHAZED THE VEHICLE I STARTED NOTICING SPOTS IN MY DRIVE WAY BUT WASNT OIL. WHEN I LOOKED UNDER I NOTICED THE CADALLAC CONVERTER HAD RESIDUE SPOTS.. I HAVE NOT TAKING IT TO RHE SHOP YET.

TL* THE CONTACT OWNS A 2005 KIA SOUL. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE ENGINE LIGHT DID ILLUMINATE. THE VEHICLE WAS TAKEN TO BURLINGTON KIA LOCATED AT( 4428 US-130, BURLINGTON TOWNSHIP, NJ 08016 609-531-0771) WERE THE DIAGNOSIS WAS ENGINE SLUDGE (ENGINE NEEDED TO BE CLEANED OUT. THE ENGINE WAS CLEANED AND THE FAILURE RECURRED. THE DEALERSHIP INDICATED JIFFY LUBE OIL CHANGES CAUSED THE ENGINE TO CEASE. CONSUMER AFFAIRS OF KIA WAS NOTIFIED OF THE FAILURE. CONSUMER AFFAIRS STATED THE VEHICLE WOULD RECEIVE A NEW ENGINE. THE APPROXIMATE FAILURE MILEAGE WAS 57,097.

HIGH EXHAUST TEMPERATURES WITH IN THE CATALYTIC CONVERTER MAY CAUSE INTERNAL ENGINE DAMAGE TO THE PISTONS AND CONNECTING RODS WHICH WILL CAUSE ENGINE FAILURE. THE RECALL SAID THAT IT WOULD BE FREE OF CHARGE IF THE CONSUMER HAD THIS FAILURE AND WE DID. THIS HAPPEN IN WILLIAMSON COUNTY ON I40.

ON JANUARY 26 AROUND 9PM THE ENGINE OIL LIGHT CAME ON. THE VEHICLE WAS PULLED OVER IMMEDIATELY. THE NEXT MORNING 2 QUARTS OF OIL WERE ADDED AND THE KNOCKING STOPPED FOR ABOUT 5 MINUTES AND THEN IT STARTED AGAIN FOLLOWED SHORTLY THEREAFTER WITH SEVERE SHACKING OF THE ENTIRE CAR. THE CAR WAS TOWED TO A REPAIR SHOP WHERE THE ENGINE IS BEING REPLACED.

UPDATE TO COMPLAINT FILES 31 JAN, 2020. 2015 KIA SOUL WITH 72004 MILES WAS TOWED TO A REPAIR FACILITY. UPON EVALUATION, MECHANIC STATED THAT THE PISTON/ROD HAD FRACTURED AND THE PISTON WAS FORCE INTO THE HEAD. TOTAL ENGINE REPLACEMENT WILL BE REQUIRED AS THE BLOCK AND HEADS WERE SEVERELY DAMAGED. THIS IS THE EXACT FAILURE MODE THAT HAS BEEN DESCRIBED ON OTHER KIA SOUL VIN NUMBERS. PREVIOUS EVENT DESCRIPTION:SEVENTEEN YEAR OLD DAUGHTER DRIVING HOME FROM SCHOOL IN 2015 KIA SOUL, WEDNESDAY, 29 JANUARY 2020. MIDWAY GOING UP A STEEP HILL ON A MAJOR BUSY HIGHWAY, THE CAR ENGINE STOPPED WHICH LEFT HER IN THE RIGHT HAND LANE OF A FOUR LANE HIGHWAY. HIGHWAY 64, FAYETTEVILLE, TN, LINCOLN COUNTY. THIS HIGHWAY IS A MAJOR ROUTE FOR LARGE TRACTOR TRAILERS. DAUGHTER TURNED ON EMERGENCY FLASHER AND EXITED THE CAR FOR SAFETY. SEVERAL PEOPLE CAME BY AND HELPED PUSH THE CAR TO THE...

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH A KNOCKING SOUND WAS PRESENT COMING FROM THE ENGINE AREA. AFTER STOPPING THE VEHICLE FLAMES WERE PRESENT COMING FROM UNDER THE ENGINE COMPARTMENT. THE FLAMES WERE EXTINGUISHED BY THE OWNER. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER COURTESY KIA OF BRANDON ( 9205 EAST ADAMO DR., TAMPA FL.) WHO DIAGNOSED THAT THE ENGINE PISTON HAD FAILED CAUSING A PUNCTURE TO THE ENGINE WHICH CAUSED OIL TO LEAK ONTO THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER (13524294) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V12000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 113,000.

I WAS ALREADY PLANNING ON GETTING MY OIL CHANGED ON THE FIRST OF FEBRUARY, EVEN THOUGH I STILL HAD A FEW HUNDRED MILES LEFT. BUT THE DAY BEFORE, MY OIL LIGHT KEPT FLASHING ON AND OFF. MOSTLY WHEN IT WAS IDLING. I CHECKED MY OIL LEVELS MID DAY DURING LUNCH, AND ALL SEEMED OKAY. WELL I WAS DRIVING 3 MILES FROM MY HOUSE TO CHURCH FRIDAY NIGHT, JANUARY 31, AND AS I WAS DRIVING, JUST GETTING UP TO ABOUT 50-55 MPH, I HEARD A LOUD BANG AND FELT MY CAR JOLT. MADE IT SAFELY TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK. AFTER THE JOLT, MY BATTERY LIGHT CAME ON. NEVER SAW A CHECK ENGINE LIGHT. THE TOW TRUCK DRIVER WAS NOT ABLE TO START THE CAR AND TOLD ME THAT MY OIL WAS LOW. THE FOLLOWING DAY WHEN MY DEALERSHIP CHECKED THROUGH EVERYTHING, THEY TOLD ME...

VEHICLE WAS PURCHASED BRAND NEW IN JULY OF 2015 AND HAD APPROXIMATELY 124,000 MILES. ALL REGULAR MAINTENANCE INCLUDING OIL CHANGES WERE DONE AT KIA SERVICE CENTERS , NEXT SERVICE WASN'T DUE FOR ANOTHER 2,000-3,000 MILES. ENGINE BEGAN MAKING LOUD TICKING AND KNOCKING NOISES ON 25 JAN 2020 AND STARTED HAVING TROUBLE ACCELERATING AND REACHING HIGHER RPMS. I LEFT IT PARKED OVER THE WEEKEND UNTIL I COULD GET IT LOOKED AT BY MY LOCAL KIA DEALER. WHEN I STARTED IT 2 DAYS LATER FOR THE APPOINTMENT THE OIL LIGHT INSTANTLY CAME ON AND THE ENGINE NOISE WAS MUCH WORSE. CHECKED THE OIL RESERVOIR AND THE DIPSTICK WAS COMPLETELY DRY. THERE WERE NO VISIBLE OIL LEAKS OR ANY INDICATION THAT IT WAS BURNING THROUGH OIL. VEHICLE WAS TOWED TO MY LOCAL KIA SERVICE CENTER AND AFTER INSPECTION DETERMINED THE ENGINE NEEDED REPLACING DUE TO DAMAGED CYLINDERS AND PRESENCE OF METAL SHAVINGS AND...

SEVENTEEN YEAR OLD DAUGHTER DRIVING HOME FROM SCHOOL IN 2015 KIA SOUL, WEDNESDAY, 29 JANUARY 2020. MIDWAY GOING UP A STEEP HILL ON A MAJOR BUSY HIGHWAY, THE CAR ENGINE STOPPED WHICH LEFT HER IN THE RIGHT HAND LANE OF A FOUR LANE HIGHWAY. HIGHWAY 64, FAYETTEVILLE, TN, LINCOLN COUNTY. THIS HIGHWAY IS A MAJOR ROUTE FOR LARGE TRACTOR TRAILERS. DAUGHTER TURNED ON EMERGENCY FLASHER AND EXITED THE CAR FOR SAFETY. SEVERAL PEOPLE CAME BY AND HELPED PUSH THE CAR TO THE SIDE OF THE ROAD. THIS PART OF THE HIGHWAY HAS A SMALL SHOULDER WITH GUARDRAILS DUE TO THE STEP DROP OFF. INTERNET RESEARCH DESCRIBES OTHER KIA VEHICLES WITH THE EXACT ENGINE FAILURE SYMPTOMS THAT RESULTED IN NUMEROUS RECALLS. THIS VEHICLE'S VIN DID NOT INDICATE A RECALL. MILEAGE IS APPROXIMATELY 71,000. CURRENTLY UNABLE TO GET THE ACTUAL ODOMETER READING DUE TO THE ELECTRICAL SYSTEM IS DEAD. CAN PROVIDE THE...

WHILE DRIVING OIL LIGHT WOULD FLICKER EVER SO OFTEN. WHEN THIS WOULD HAPPEN WE WOULD STOP AND CHECK THE OIL LEVEL, IT WAS ALWAYS FULL. I TOOK CAR TO STORE ABOUT 4 BLOCKS FROM HOUSE AND ON THE WAY BACK LIGHT FLICKERED BUT BEFORE I COULD DO ANYTHING ABOUT IT THE ENGINE STARTED KNOCKING.

IT HAS BEEN TROUBLED FOR COUPLE OF YEARS. MAIN ISSUE IS WHEN I START ENGINE RPM HIT OVER 3,000 AND ENGINE CHECK LIGHT ON. VERY FIRST TIME BRING THE CAR DEALER SHIP, THEY JUST RESET ECU BUT SAME SYMPTOM OVER AGAIN DEALER SHIP CHANGED ECU. DURING A YEAR IT WAS OKAY BUT RECENTLY SAME PROBLEM COME UP AGAIN

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 40 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND SHORTLY AFTER THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

PISTON SLAPPING. ENGINE IS SHUTTING OFF WHILE DRIVING AND WHILE ON A HILL IT IT WORSE. IT CHOKES STOPS RUNNING AND REFUSES TO START. THE OIL IS ESCAPING OUT OF THE ENGINE DUE TO THE HIGH HARD PISTON SLAPPING WHICH IS MAKING A GOD AWFUL NOISE! THE CAR IS UNSAFE. IT SMELLS LIKE FIRE. I SEE THE RECALLS OF THE 1.6 ENGINE BUT THIS 2.0 IS DOING THE EXACT SAME THING.

MY KIA IS BURNING OIL AND STARTED THIS HESITATION FEELING !! MY CAR SMELLS BURNT INSIDE AND OUT OF THE CAR

WHEN DRIVING DOWN THE ROAD ON A CITY STREET GOING APPROXIMATELY 50 MPH, MY VEHICLE BEGAN TO MAKE KNOCKING NOISES AND THE SEIZED AFTER I PULLED OVER TO THE SIDE OF THE ROAD. WHEN I GOT OUT TO CHECK THE OIL IT HAD ALL LEAKED OUT ONTO THE ROAD CAUSING MY OIL TANK TO BE DRY. THE CAR NOW WILL NOT START AND KIA HAS REFUSED TO FIX IT AND SAYS I AM OUT OF WARRANTY, BECAUSE I AM NOT THE FIRST OWNER OF THE CAR EVEN THOUGH I WAS OFFERED THE WARRANTY WHEN I PURCHASED THE CAR.

PURCHASED VEHICLE 4/22/2019 FROM JIM ELLIS VOLKSWAGEN KENNESAW. APPROXIMATELY 5 WEEKS LATER GOT IN CAR STARTED TO DRIVE OUT ONTO I- 515, LIGHT CAME ON, I STOPPED CAR IMMEDIATELY, OIL WAS ALL OVER BACK OF CAR, TOP OF CAR, UNDERNEATH CAR, ALL OVER UNDER THE HOOD I IMMEDIATELY STOPPED. CALLED JIM ELLIS SPOKE TO SERVICE MANAGER SAID TO GET IT TO JIM ELLIS KIA (NEXT DOOR), SO I TOWED TO KIA. SAID I HAD A FAULTY OIL FILTER. THEY CLEANED THE VEHICLE & SENT ME OFF.....A COUPLE WEEKS LATER STILL FINDING OIL UNDER THE HOOD & HAD LOSS SOME OIL. ON MAY 18,2019 ENGINE LIGHT CAME ON WHILE DRIVING. I PULLED OVER INTO AUTO STORE. I CHECKED OIL AGAIN & NO OIL (TOWED AGAIN) THEN I WAS GOING OUT OF TOWN FOR WEEKEND, JIM ELLIS KIA , DAVID SERVICE MANAGER, SAID GO AHEAD AND DRIVE IT OUT OF TOWN. I...

MY CAR STALLED DOWN LOST PRESSURE AND WOULD NOT GO I TOOK IT CALLED THE DEALERSHIP AND TOLD THEM WHAT WAS GOING ON MY KIA SOUL 2015 THE DEALERSHIP THE DEALERSHIP SAID IT WAS NO RECALL ON MY CAR MOTOR I HAD IT CHECKED OUT AND I CALL THE 1-800 NUMBER TO SEE ABOUT MY CALL OR BACK ON MY CAR THE LADY TOLD ME TO GET THE CAR TOWED TO THE DEALERSHIP IN FAYETTEVILLE KIA I DID I PAID $120 TO GET IT TOWED IN MIKE DILLARD CALLED ME TOLD ME THERE WAS NO CALL BACK ON MY MOTOR THAT I WAS GOING TO HAVE TO REPLACE MY MOTOR THAT MOTOR WAS GOING TO COST ME $10,000 TO GET IT DONE OR GET A REFURBISHED ONE I'VE BEEN CALLED KIA MANUFACTURER AND TALK WITH THE CLAIMS ADJUSTER I HAVE A CLAIM ALREADY IN PROGRESS AND THE LADY TOLD ME...

I'M AWARE OF YOUR INVESTIGATION INTO THE 2015 KIA SOUL. MINE CAUGHT FIRE YESTERDAY MORNING ON I75 IN FL. I WOULD LIKE TO OFFER IT TO YOUR ORGANIZATION FOR INVESTIGATION. IT IS LOCATED: CRICKET'S 13601 US HWY 41 SPRINGHILL FL 34610 THANK-YOU I WILL HELP IN ANYWAY POSSIBLE TO GET THIS PROBLEM SOLVED. CONTACT ME ANYTIME. I WAS DRIVING IN THE MIDDLE LANE WHEN IT HESITATED LIKE IT WASN'T GETTING GOOD GAS FLOW AND WITHIN A MILE IT MADE A HISS AND JUST GOT HEAVY. LUCKILY THERE WAS NO TRAFFIC, I GOT SAFELY OF THE ROAD AND WITHIN 10 MIN IT WAS GONE.

I WAS DRIVING MY CAR LATE AT NIGHT HEADING HOME FROM A CONCERT WHEN SMOKE STARTED COMING FROM THE HOOD. I WAS ONLY GOING ABOUT 25MPH AND APPROACHING A STOP SIGN. I IMMEDIATELY STOPPED THE VEHICLE AND NO SOONER THAN. I COULD GET MY DOOR OPEN, IT BURST INTO FLAMES. I HAD ONLY BEEN DRIVING THE CAR ABOUT 5 MINUTES WHEN THIS HAPPENED.

MY CHECK ENGINE LIGHT CAME ON AND IT WAS DIAGNOSED TO BE AN ISSUE WITH THE CATALYTIC CONVERTER. THERE IS A RECALL FOR MY YEAR AND MAKE OF KIA (REFERENCE NUMBER SC176) AND I WOULD LIKE ASSISTANCE TO REPAIR IT.

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 30 MPH, THE CONTACT HEARD A ROD KNOCKING IN THE ENGINE WITHOUT WARNING. THE CONTACT SPOKE WITH EVANS KIA (4580 WASHINGTON RD, EVANS, GA 30809, (706) 305-4000) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), WHICH HE ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 63,000.

I WAS DRIVING ON THE HIGHWAY AND WHEN I ACCELERATED THE VEHICLE MOVED SLOWER INSTEAD OF GOING FASTER. ONCE I PARKED ON THE SIDE OF THE ROAD THE VEHICLE TURNED OFF AND WILL NOT TURN ON. THE MECHANIC SAID THAT THE ENGINE DIED.

ON THE FREEWAY CAR ENGINE MADE POPPING/BANGING NOISES FOLLOWED BY THE WHOLE DASHBOARD LIGHTING UP AND CAR COMPLETELY SHUT OFF. PUT CAR IN NEUTRAL AND COASTED TO AN EMERGENCY PULL OFF AS THERE WAS NO SHOULDER ON THE LONG BRIDGE I WAS ON. CARS SWERVED AROUND ME HONKING HORNS DESPITE MY HAZARDS FLASHING. TRIED RESTARTING AND IT JUST MADE GRINDING NOISE AND SMOKE. I HAD IT TOWED TO KIA DEALERSHIP WHERE THEY SAID ENGINE NEEDED REPLACED. IT ONLY HAD 40,000 MILES ON IT. THEY COVERED REPLACING THE ENGINE UNDER WARRANTY. THE DEALER TELLS ME REPLACEMENT ENGINE HAS 12K/12MO WARRANTY BUT IF I AM OVER THAT AND AS LONG AS I GOT OIL CHANGES THRU THE DEALERSHIP THAT IT WOULD STILL MORE THEN LIKELY BE COVERED UNDER WARRANTY BECAUSE KIA KNOWS ABOUT THE ISSUES SURROUNDING THEIR ENGINES. AFTER THEY TOLD ME THAT I FEEL AS THE VEHICLE IS VERY UNSAFE AND...

THE VEHICLE ONLY HAS 85K MILES ON IT AND IT'S BEEN MAINTAINED VERY WELL BUT IT USES AROUND 1.5 TO 2 QUARTS OF OIL BETWEEN OIL CHANGES.

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS SERVICED IN SEPTEMBER OF 2019 AT FUCCILLO KIA OF CAPE CORAL (404 NE PINE ISLAND RD, CAPE CORAL, FL 33909). IN OCTOBER OF 2019, WHILE DRIVING 40 MPH, A KNOCKING NOISE WAS HEARD AND THE INDICATOR LAMP ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH METAL PARTICLES IN THE OIL COMPARTMENT. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

DRIVING ON THE HIGHWAY, THE ENGINE STARTED TICKING AND WITHIN SECONDS WITHOUT ANY WARNING LIGHTS ON THE DASHBOARD, THE CAR LOST ALL ITS ENGINE. HAD TO PULL OFF THE HIGHWAY AND BE TOWED TO LOCAL DEALERSHIP. UPON ARRIVAL TO THE DEALERSHIP, CAR WAS INSPECTED BY A TECHNICIAN WHO STARTED MY CAR IN THE PARKING LOT, WAS SURPRISED 1. IT STARTED 2. NO CHECK ENGINE LIGHT AND/OR OIL PRESSURE LIGHT WAS ON THE DASHBOARD DISPLAY. CAR HAS BEEN WELL MAINTAINED WITH REGULAR FULL SYNTHETIC OIL CHANGES - HAVE PROOF OF REGULAR MAINTENANCE.

WHILE DRIVING ON A SIDE STREET THE OIL LIGHT STARTED TO FLICKER INTERMITTENTLY THEN REMAINED BLANK NOT LIGHTING UP AGAIN. VERY SHORTLY THEREAFTER, WITHIN A TENTH OF A MILE, THE ENGINE SPUTTERED, COULD HERE CLICKING FROM ENGINE, VEHICLE THEN STALLED. I DRIFTED TO THE SIDE OF THE ROAD, OPENED THE HOOD AND CHECKED THE OIL AND NOTICED NO OIL REGISTERING ON THE DIP STICK. THERE WAS NO VISIBLE OIL SHOWING ON THE OUTSIDE OF THE ENGINE OR UNDERNEATH THE VEHICLE. THE OIL WAS CHANGED AT JIFFY LUBE, STORE #2375, ON EMERSON AVE., INDIANAPOLIS, IN. MILEAGE AT OIL CHANGE WAS 100,973 PERFORMED ON JULY 27, 2019 (SEE ATTACHED). NEXT OIL CHANGE DUE AT 105,973. OIL USED WAS PENZOIL SEMI-SYNTHETIC 5W20. MILEAGE ON VEHICLE AT TIME OF BREAKDOWN 105,490. HAD VEHICLE TOWED TO BECK'S AUTO SERVICE, INDIANAPOLIS, IN. WAS TOLD SOMETHING BROKE LOOSE IN THE ENGINE AND THAT ENGINE HAD TO BE...