NHTSA Complaint #11306676 — 2015 KIA SOUL

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH A KNOCKING SOUND WAS PRESENT COMING FROM THE ENGINE AREA. AFTER STOPPING THE VEHICLE FLAMES WERE PRESENT COMING FROM UNDER THE ENGINE COMPARTMENT. THE FLAMES WERE EXTINGUISHED BY THE OWNER. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER COURTESY KIA OF BRANDON ( 9205 EAST ADAMO DR., TAMPA FL.) WHO DIAGNOSED THAT THE ENGINE PISTON HAD FAILED CAUSING A PUNCTURE TO THE ENGINE WHICH CAUSED OIL TO LEAK ONTO THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER (13524294) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V12000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 113,000.