NHTSA Complaint #11310272 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11310272
Vehicle 2015 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 115,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THERE WAS NO ENGINE OIL IN THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE HAD RECEIVED AN OIL CHANGE APPROXIMATELY THREE WEEKS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO LUMBERTON KIA LOCATED AT 5035 DAWN DR, LUMBERTON, NC 28360 (910) 739-2405, TO BE INSPECTED. THE TECHNICIAN WAS UNABLE TO FIND AN OIL LEAK LOCATION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

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