NHTSA Complaint #11283011 — 2015 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11283011 |
| Vehicle | 2015 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,510 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
ON THE FREEWAY CAR ENGINE MADE POPPING/BANGING NOISES FOLLOWED BY THE WHOLE DASHBOARD LIGHTING UP AND CAR COMPLETELY SHUT OFF. PUT CAR IN NEUTRAL AND COASTED TO AN EMERGENCY PULL OFF AS THERE WAS NO SHOULDER ON THE LONG BRIDGE I WAS ON. CARS SWERVED AROUND ME HONKING HORNS DESPITE MY HAZARDS FLASHING. TRIED RESTARTING AND IT JUST MADE GRINDING NOISE AND SMOKE. I HAD IT TOWED TO KIA DEALERSHIP WHERE THEY SAID ENGINE NEEDED REPLACED. IT ONLY HAD 40,000 MILES ON IT. THEY COVERED REPLACING THE ENGINE UNDER WARRANTY. THE DEALER TELLS ME REPLACEMENT ENGINE HAS 12K/12MO WARRANTY BUT IF I AM OVER THAT AND AS LONG AS I GOT OIL CHANGES THRU THE DEALERSHIP THAT IT WOULD STILL MORE THEN LIKELY BE COVERED UNDER WARRANTY BECAUSE KIA KNOWS ABOUT THE ISSUES SURROUNDING THEIR ENGINES. AFTER THEY TOLD ME THAT I FEEL AS THE VEHICLE IS VERY UNSAFE AND MIGHT FAIL ON THE FREEWAY AGAIN.
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