NHTSA Complaint #11298561 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11298561
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	June 25, 2019
Date Filed	January 11, 2020
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

WHEN DRIVING DOWN THE ROAD ON A CITY STREET GOING APPROXIMATELY 50 MPH, MY VEHICLE BEGAN TO MAKE KNOCKING NOISES AND THE SEIZED AFTER I PULLED OVER TO THE SIDE OF THE ROAD. WHEN I GOT OUT TO CHECK THE OIL IT HAD ALL LEAKED OUT ONTO THE ROAD CAUSING MY OIL TANK TO BE DRY. THE CAR NOW WILL NOT START AND KIA HAS REFUSED TO FIX IT AND SAYS I AM OUT OF WARRANTY, BECAUSE I AM NOT THE FIRST OWNER OF THE CAR EVEN THOUGH I WAS OFFERED THE WARRANTY WHEN I PURCHASED THE CAR.

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