NHTSA Complaint #11310090 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11310090
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	February 11, 2020
Date Filed	February 19, 2020
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE ENGINE STARTED TO MAKE AN ABNORMAL NOISE AND THEN STALLED WITHOUT NO WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT THEN INSPECTED UNDERNEATH THE VEHICLE AND NOTICED AN OIL LEAK. THE VEHICLE WAS THEN TOWED TO TEMPE KIA (8005 S AUTOPLEX LOOP, TEMPE, AZ 85284) WHERE IT WAS DIAGNOSED WITH A CRACKED CYLINDER BLOCK THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY THE LABOR COST WITH THE CONTACT WAS RESPONSIBLE FOR THE COST OF PARTS. THE FAILURE MILEAGE WAS 76,000.

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