NHTSA Complaint #11385315 — 2015 KIA SOUL

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN JUNE OF 2019 UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED TO THE SIDE OF THE ROADWAY AND CALLED THE LOCAL DEALER PRESCOTT VALLEY KIA (5600 MARKET ST, PRESCOTT VALLEY, AZ 86314, (928) 759-5600) WHOM ADVISED HIM TO DRIVE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED AS A FAILED CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE DEALER OPENED AND CLOSED THE CASE SINCE THE VEHICLE HAD ALREADY BEEN SERVICED UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *DT*JB *BF*DT*JB*DT*JB*DT*JB*JB