NHTSA Complaint #11383346 — 2015 KIA SOUL

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING 35 MPH, THE ENGINE EXPERIENCED A MISFIRE AND THE VEHICLE LOSS MOTIVE POWER. THE CHECK ENGINE WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TAKEN TO BRUCE WALTERS FORD LINCOLN KIA (302 S MAYO TRAIL, PIKEVILLE, KY 41501, (606) 444-2200 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN OIL LEAK ON THE OIL PAN COVER. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE SPARK PLUGS AND IGNITION COILS NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.