NHTSA Complaint #11378491 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11378491
Vehicle 2015 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 94,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

CHECK ENGINE LIGHT CAME ON WHEN I FIRST GOT IN THE CAR WENT TO A MECHANIC THE CODE SAID IT WAS AN OXYGEN SENSOR SWITCH WISH I HAD CHANGED LAST YEAR AND THEY RECALL AT THE KIA DEALER AFTER ABOUT TWO DAYS THE LIGHT WENT BACK OFF AGAIN WAS OFF FOR ABOUT A WEEK CAME BACK ON AGAIN WENT BACK TO MECHANIC SAID IT WAS THE SAME CODE AGAIN THE LIGHT WENT OUT HE TOLD ME MAYBE IT WAS BAD GAS IN THE CAR CAR ENGINE LIGHT CAME BACK ON ABOUT TWO WEEKS LATER I WENT TO KIA PAID $90 FOR DIAGNOSTIC THEY SAID IT WAS THE CATALYTIC CONVERTER $1,500 JOB I ASKED THEM IF IT WAS PART OF THE OXYGEN SENSOR RECALL THEY SAID NO AND THEY SAID IT WASN'T COVERED UNDER MY HUNDRED THOUSAND MILE GUARANTEE I WENT TO A PRIVATE MECHANIC TO HAVE IT REPAIRED FOR $1,000 AND THE CHECK ENGINE LIGHT CAME BACK ON A WEEK LATER HE PUT IN A BRAND NEW CATALYTIC CONVERTER FROM KIA I DON'T KNOW WHAT TO DO ANYMORE BECAUSE I LOVE THE CAR BUT I CANNOT SPARE THIS EXPENSE AND I'M AFRAID IF IT WILL CATCH FIRE OR DIE WHILE I'M DRIVING

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