NHTSA Complaint #11362530 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11362530
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	August 3, 2020
Date Filed	October 3, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

MY VEHICLE WITH 59,000 MILES DEVELOPED A KNOCKING SOUND IN ENGINE. TOOK TO KIA DEALERSHIP. THEY SAID MY CAR HAS BEARING FAILURE BUT MY CAR IS OUT OF WARRANTY DUE TO TIME, NOT MILEAGE. I FOUND WHERE KIA RECALLED 695,000 (2015) KIA SOULS WITH THE 2.0 LITER MOTOR (SAME AS MINE) FOR A DESIGN FLAW THAT CAUSES BEARING FAILURE. THEY TOLD ME SORRY I'M OUT OF LUCK. THEY WANT TO CHARGE ME $10,000 FOR A NEW ENGINE.

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