NHTSA Complaint #11387710 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11387710
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	December 31, 2020
Date Filed	January 12, 2021
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

ARE 2015 KIA SOUL HAD CLOSE TO 100,000 MILES ON IT AND WE STARTED TO HAVE LOW LOSS OF OIL AND A LIGHT CLICKING SOUND. WE DID NOT THINK VERY MUCH OF THIS. THERE WAS NO OIL LEAKING AND SO SIGNS OF OIL BURNING THROUGH THE EXHAUST. WE CONTINUED TO CHECK OIL AND KEEP IT FULL BUT IT SEEMED TO BE RUNNING OUT FASTER THEN IT SHOULD. ONE WEEK AFTER PUTTING OIL IN IT WE WERE ON THE INTERSTATE AND LOSS POWER AND STARTED HEARING A LOUD KNOCKING. THE ENGINE IS DEAD AND NEEDS REPLACED. OUR CAR IS NOT UNDER RECALL AND WE STILL HAVE 10,000 DOLLARS LEFT TO PAY ON THE CAR. TO REPLACE THE CAR WITH A NEW ENGINE IS AROUND 5000 DOLLARS. WE HAVE NO CLUE WHAT TODO BUT AFTER RESEARCHING WE LEARNED THAT 2015 KIA SOUL 2.0L MOTORS ARE EXPENSIVE AND IN HIGH DEMAND.

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