NHTSA Complaint #11372924 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11372924
Vehicle 2015 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 98,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

DRIVING STOPPED AT A LIGHT. CAR DIED AT LIGHT. TRIED TO START WOULD NOT START. PUSHED IT OUT OF THE INTERSECTION. SOMEONE STOPPED TO GIVE ME A JUMP. AFTER GETTING A JUMP A LOUD KNOCKING NOISE WAS COMING FROM THE ENGINE. SO I TURNED IT OFF AND HAD IT TOWED. AT THE TIME IT DIED IT WAS RUNNING FINE. NO NOISES NO LIGHTS, NO INDICATION FOR WHY THIS OCCURED. TOWED IT TO KIA AND A WEEK LATER THEY SAID IT NEEDED AND ENGINE. AFTER LOOKS NG INTO IT WE FOUND OUT 2015 KIA SOULS HAD RECALLS FOR THE SAME TYPE OF ISSUE. WE WERE TOLD OUR VIN WASN'T COVERED UNDER THE RECALL. BUT IT DISPLAYS THE SAME ISSUES FOR RECALL. THE CAR HAS LESS THAN 100,000 MILES?

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