2015 JEEP CHEROKEE Engine Problems

361 NHTSA complaints on file

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All Engine Complaints — Page 6

#10936836 |
WE BOUGHT OUR 2015 JEEP CHEROKEE NEW. AFTER ABOUT 6 MONTHS WE HAD OUR FIRST EXPERIENCE WITH THE VEHICLES FAILURE TO SHIFT TO THE NECESSARY GEAR TO CONTINUE TO MOVE. WE HAVE TAKEN IT BACK TO THE DEALERSHIP TO BE FIXED MULTIPLE TIMES. WE ARE OFTEN GIVEN MULTIPLE STORIES OF WHAT THE PROBLEM IS FROM THE AC BEING ON TO NEEDING A SOFTWARE UPDATE AND BEING LOW ON FUEL! THE "STICKING TRANSMISSION" CREATED A VERY SCARY SITUATION WHEN YOU ARE TRYING TO GET THE CAR TO GO IN THE MIDDLE OF THE INTERSECTION AND IT WON'T GO! THE VEHICLE DOESN'T APPEAR TO DOWNSHIFT AS I SLOW DOWN AND WHEN YOU GO TO ACCELERATE, IT'S ALMOST AS IF THE CAR GETS STUCK BETWEEN GEARS AND THEN JERKS REALLY HARD WHEN IT UNEXPECTEDLY GOES INTO GEAR. I AM VERY WORRIED I AM GOING TO NEED TO MOVE QUICKLY AND THE CAR ISN'T...
#10936623 |
I HAVE HAD THE ENGINE LIGHT COME ON SEVERAL TIMES AND THE DEALER HAD MY CAR FOR 8 HOURS AND SAID IT WAS REPAIRED AND I DROVE IT 2 MILES DOWN THE ROAD FROM THE SHOP AND THE ENGINE LIGHT CAME BACK ON SO AFTER 2 WEEKS WAIT IT WENT BACK IN AND NOE THE DEALER IS SAYING I NEED A NEW TRANSMISSION AND CHRYSLER IS ONLY WILLING TO REPLACE MY TRANSMISSION WITH 7500 MILE ON IT WITH A REMANIFACTURED TRANSMISSION WHICH IS BS.
#10929557 |
THIS PROBLEM HAS HAPPENED 5 TIMES LAST TIME THE CAR SHUT DOWN WAS ON THE HIGHWAY WITH MY GRANSON IN CAR I WAS TERIFFIED
#10929419 |
THE TRANSMISSION SLIPS, STALLS, HESITATES AT ACCELERATION AT ANY SPEED. PARTICULARLY WORRISOME WHEN TRAVELING ON HIGHWAYS WHEN IT JEOPARDIZES OUR SAFETY! HAPPENS CONTINUALLY DESPITE THE JEEP DEALERSHIPS ATTEMPTS TO REPAIR. STILL TELLING US IT IS A SOFTWARE ISSUE AND A DAY AFTER SERVICE PROBLEM CONTINUES. NO FIX.
#10927862 |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS) AND 15V676000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED SEVERAL TIMES FOR MONTHS, BUT WOULD NOT RETURN THE CALLS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#10926753 |
TAKATA RECALL THE VEHICLE IS EXPERIENCING ISSUES WHILE SHIFTING IN LOWER GEARS 1-3. THE CAR WILL REV HIGH AND GIVE A JERK BEFORE SHIFTING. THIS HAPPENS WHEN AT A STOP AND YOU BEGIN TO ACCELERATE. THIS ALSO OCCURS IN SLOW MOVING TRAFFIC. ALSO, IT EXPERIENCES ISSUES WHEN MERGING INTO A HIGHWAY OR LANE TRAVELING AT SPEEDS OF 35ISH. WHEN MAKING A TURN AT A STOP SIGN THE CAR WILL ALSO HESITATE AND GIVE A LITTLE JERK. I HAVE ALSO NOTICED THAT WHEN TRAVELING AT 30-35 THE CAR IS IN 5TH GEAR WHICH IN RETURN WHEN YOU NEED TO ACCELERATE IT HAS TO DOWN SHIFT TO TAKE OFF WHICH THERE IS A DELAY BEFORE ACCELERATION OCCURS. THIS HAS BEEN ON GOING FOR ABOUT 2 MONTHS.
#10919667 |
LOST OF POWER WE HAVE BEEN LUCKY WE WHERE NOT ON A MAJOR HYWAY WHEN THIS HAPPENS WANT TO KNOW IF THIS VEHICLE CAN OR BEEN HACKED. THERE ARE A LOT OF JEEP CHEROKEES ON THE ROAD A LOT OF OWNERS ARE COMPLAINING ABOUT THIS PROBLEM THIS IS A VERY SERIOUS PROBLEM SEEMS LIKE NOTHING BEING DONE ABOUT THIS
#10916507 |
TRANSMISSION PROBLEMS AND ELECTRICAL PROBLEMS HAD THE CAR AT DEALERSHIP AT LEAST 3 TO 4 TIME FOR OVER A WEEK AT THE TIME CALLED JEEP HEADQUARTERS AT LEAST 20 TIMES AND THEY ARE VERY BAD WITH COSTUMER SERVICE. I AM WORRIED ABOUT THE SAFETY FOR MY FAMILY DRIVING THE CAR, SINCE TRANSMISSION ISSUES SHOULD NOT BE HANDLED LIKE THAT. NO SUPPORT FROM JEEP CAPITAL. *TR
#10916058 |
DEALER DIAGNOSED AN OIL LEAK FROM THE VEHICLE OIL FILTER HOUSING, WHICH IS LOCATED ON TOP OF THE ENGINE, DURING A ROUTINE OIL CHANGE. THE OIL APPEARS TO BE LEAKING FROM A GASKET AT THE BASE OF THE HOUSING OR THE HOUSING IS CRACKED. OIL POOLS IN A VALLEY, ON TOP OF THE HOT ENGINE, WHILE RUNNING, PRESENTING A FIRE HAZARD. DEALER WAS UNABLE TO REPAIR FOR A WEEK. AWAITING REPAIR UNDER WARRANTY.
#10916113 |
ENGINE SERVICE LIGHT CAME ON. WHILE DRIVING ON THE HIGHWAY TO OUR HOME. TOOK THE VEHICLE TO THE SELLER FOR A DIAGNOSIS. WAS TOLD I NEED OIL PRESSURE SWITCH REPLACED FOR $215.00. THIS IS ON A CAR THAT WE HAVE ONLY OWNED FOR 5 MONTHS & WITH 39,000 MILES. SO WE ARE OUT OF WARRANTY & ACCORDING TO THE DEALER THIS IS A KNOWN PROBLEM BUT IS NOT COVERED BY ANY EXTENDED WARRANTY. SINCE THIS IS KNOWN BY CRYSLER & AN ONGOING PROBLEM. WHY IS THERE NO PERMANENT FIX?
#10915879 |
VEHICLE HAS HAD ONGOING ISSUES WITH ENGINE STOP START SYSTEM. WHEN LIFTING FOOT OFF OF BRAKE PEDAL FROM A STOP, VEHICLE SOMETIMES STALLS AND DISPLAYS A "SERVICE ENGINE STOP START SYSTEM" MESSAGE AND MALFUNCTION INDICATOR. PROBLEM IS ONGOING EVEN AFTER MULTIPLE REPAIR ATTEMPTS.
#10915527 |
TRANSMISSION WAS JERKING AND LOCKED UP WHEN I GOT IN MY CAR IN THE MORNING THE VEHICLE WOULD NOT GET OUT OF THE PARKING BREAK. I WOULD GET TONS OF ERROR MESSAGES IN MY INSTRUMENT CLUSTER..."SERVICE PARK BREAK" "4X4 UNAVAILABLE" "TRANSMISSION LIGHT ON". I CALLED ROADSIDE ASSISTANCE TO TOW MY CAR AND THE TOW TRUCK DRIVER WHEN HE TURNED OFF AND ON THE VEHICLE, IT WAS OK TO DRIVE. I DROVE TO THE DEALERSHIP THAT DAY AND THEY PERFORMED TONS OF SOFTWARE UPDATES. MY JEEP WAS RETURNED BACK TO ME THE SAME DAY. 6 DAYS LATER, IT HAPPENED AGAIN. I REMEMBERED RESTARTING THE CAR HELPED, WHICH IT DID, SO I STARTED DRIVING IT BACK TO THE DEALERSHIP. I GOT ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING WHEEL LOCKED UP AND STARTED TO SHUT DOWN, WHILE I WAS DRIVING! I PULLED OVER, RESTARTED THE CAR AND CONTINUED TO DRIVE....
#10915528 |
DELAYED SHIFTING DURING ACCELERATION IT HAS SHIFTED ROUGHLY. WHEN ACCELERATING THE CAR FEELS LIKE IT GOES INTO NEUTRAL AND THEN QUICKLY CHANGES INTO 2ND GEAR, CAUSING AN AGGRESSIVE JERKING THAT FEELS LIKE YOU ARE GETTING REAR ENDED.
#10915154 |
WHILE DRIVING, ENGINE STOPS, LOST POWER ALL POWER. DRIVING ON ROAD IN TRAFFIC. THIS OCCURED 3 DIFFERENT TIMES.
#10910501 |
TRANSMISSION PROBLEMS FOR ALMOST A YEAR NOW, TRUCK VIOLENTLY JERKS FORWARD ON ACCELERATION MOSTLY FROM A DEAD STOP BUT SOMETIMES IN MOTION AND ON DECELERATION HAS ALMOST CAUSED MANY FRONT AND REAR ACCIDENTS. RECENTLY ON MY WAY HOME FROM NEW JERSEY THE CHECK ENGINE LIGHT CAME ON INDICATING SERVICE TRANSMISSION THE VEHICLE LOST POWER WHILE I WAS ON THE PARKWAY ALMOST CAUSED AN ACCIDENT. I PULLED OVER AND TURNED OFF THE VEHICLE THEN RESTARTED THE CHECK ENGINE LIGHT WAS STILL ON, BUT I REGAINED POWER TO DRIVE. THAT LASTED A MINUTE OR TWO THEN THE SAME THING HAPPENED. TRUCK LOST POWER WAS IN A FAIL SAFE MODE BARELY DROVE ABOVE 30 OR 40MPH. WHAT A LONG, UNSAFE TRIP HOME TO SAY THE LEAST. I'VE HAD NOTHING BUT PROBLEMS WITH THIS TRUCK AND HAVE NUMEROUS COMPLAINTS AND REPAIRS AT THE DEALERSHIP. NOW IT'S APART OF THIS RECALL AND NO PARTS ARE...
#10907030 |
MY JEEP CHEROKEE LATITUDE 2015 ACCELERATE IT SELF . IT'S UNDER WARRANTY AND THE DEALER CAN'T SOLVE THE PROBLEM. WHEN THE RPM COME BACK TO 1000 YOU CAN FEEL HOW THE TRANS JUMP AND THE CAR ACCELERATE IT SELF.
#10903281 |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE AND ABS INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,772.
#10899121 |
I HAVE HAD ALL KINDS OF ELECTRICAL ISSUES WITH MY 2015 CHEROKEE TRAILHAWK 4X4 AND THIS ALL HAPPENED AFTER THEY DID 4 UPGRADES ON MY COMPUTER AT DEALERSHIP, WHEN PICKED UP SUV THE CHECK ENGINE WAS ON, TOOK BACK TO DEALER AND THEY SAID THEY FLASHED IT WHAT EVER THAT MEANS. THE CHECK ENGINE DISAPPEARED AFTERWARDS, I HAVE HAD ISSUES WITH IT LUNGING WHEN LETTING FOOT OFF BRAKE DUE TO THE AUTO ON & OFF FEATURE AND JUST RECENTLY WAS DRIVING AND THE AIR BAD LIGHT, TRACTION LIGHT, 4 WHEEL DRIVE AND CHECK ENGINE LIGHT CAME ON I PULLED OVER DUE TO THIS AND WHEN PUTTING IN PARK FELT LIKE SOMEONE REAR ENDED ME IN WHICH THEY DIDNT, THE 4 WHEEL DRIVE LIGHT COMES ON WITH MESSAGE THAT FOUR WHEEL DRIVE HAS BEEN DISABLED CONTACT DEALER, THAT STARTED IT ALL THAT MORNING. THEN ALL THE OTHER LIGHTS ILLUMINATED AND BEEPING,...
#10889007 | Fire
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR IN THE VEHICLE. THE CONTACT PULLED OFF THE HIGHWAY AND NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. AFTER EXITING THE VEHICLE, FLAMES SPEWED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 30,000.
#10882876 |
I HAVE HAD THE VEHICLE IN SEVERAL TIMES FOR CHECK ENGINE LIGHT. I HAS BEEN ON FOR THE ENTIRE TIME I HAVE HAD IT. THEY HAVE SAID IT WAS INTAKE MANIFOLD BOLTS LOOSE AND SEVERAL PROGRAM UPDATES. THIS LAST TIME THEY SAID IT WAS THE FUEL CAUSING THE PROBLEM. I HAVE USED 5 DIFFERENT FUELS AND THE LIGHT STAYS ON. THERE HAS BEEN SEVERAL PROBLEMS WITH ENGINE SURGING WHEN I PUT IT IN REVERSE AND AT A STOP LIGHT.
#10882366 |
TRANS WANTS TO MAKE THE CARS SPEED UP WHEN TRYING TO SLOW DOWN. ALSO WHEN STEPPING ON GAS PEDAL THE JEEP HAS A LIFTING FEELING LIKE THE ENGINE MOUNTS ARE BROKEN. SOMETHING NOT RIGHT WITH ENGINE AND OR TRANS. THE DEALER TOLD NO PROBLEMS FOUND. BUT I NOW SEE SOME PEOPLE ARE COMING FORWARD TALK ABOUT SAME ISSUE I AM HAVING?
#10875796 |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHTS ILLUMINATED. IN ADDITION, THE 'PLACE THE VEHICLE IN PARK POSITION' WARNING MESSAGE DISPLAYED. THE VEHICLE WAS PLACED INTO THE PARK POSITION AND ANOTHER ERROR MESSAGE ILLUMINATED STATING 'PLACE THE VEHICLE IN THE DESIRED GEAR'. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
#10875953 |
ISSUES BEGAN IN DECEMBER, 2015 WITH INTERMITTENT HARD SHIFTING IN THE LOWER GEARS WHEN PULLING OUT. DEALER COULDN'T 'DUPLICATE' SAME. HARD SHIFTING HAS GONE FROM INTERMITTENT TO PRETTY MUCH ALL THE TIME WHEN PULLING OUT, BACKING UP AND ONLY IN THE LOWER GEARS. I HAVE HAD THE JEEP TO THE DEALERSHIP A TOTAL OF 5 TIMES, HAVE FILED A COMPLAINT WITH FIAT/CHRYSLER AND HAVE HAD NO LUCK/RESPONSE OTHER THAN THEY CAN'T GET MY CAR TO DUPLICATE WHAT I SAY IT IS DOING. ON MORE THAN ONE OCCASION IT HAS GOTTEN STUCK IN FIRST GEAR AND I HAVE HAD TO USE THE SLAP STICK TO GET IT OUT OF THE STUCK GEAR. SHIFTING IS ALMOST TO THE POINT OF GIVING ME WHIPLASH AND HAS GOTTEN WORSE.
#10876016 |
SUV SHUTS OFF IN THE MIDDLE OF ROAD WHILE DRIVING NORMAL SPEED, CITY OR HIGHWAY HAPPENS BOTH; ALL LIGHTS ON DASH ARE FLASHING, BRAKE LIGHT COMES ON FOR NO REASON, ALERTS TO CHECK TRANSMISSION, CHECK PARKING BRAKE, CHECK ENGINE, CAR JUS STOPS AND WONT MOVE BUT ENGINE STILL SOUNDS LIKE IT'S RUNNING,, AND AND ALL OTHER ELECTRONIC GAUGES ARE FLASHING ...HAS BEEN TAKEN BACK TO DEALER TWO/THREE TIMES IN ONE MONTH TO FIX BUT BUT THE SAME PROBLEM ALWAYS COMES BACK AGAIN,. NOT IMPRESSED; I HAVE OWNED JEEPS ALL MY LIFE NEVER HAD THIS PROBLEM, THIS SUV IS DANGEROUS, I BOUGHT THIS CAR AND PAID $38 THOUSAND AND HAVE 19K MILES ON IT . I EVEN TRIED TO TRADE IT IN WITH THE SAME DEALER AND WAS TOLD IT WAS ONLY WORTH 17K WHICH IS LESS THAN HALF WHAT I PAID FOR IT A YEAR AND A HALF AGO! HOW...
#10875406 |
ON 06/04/16, AT 12,600 MILES, THE JEEP FAILED COMPLETELY ON THE FREEWAY. WE WERE DRIVING 50 MPH IN HEAVY SOUTHERN CA TRAFFIC WHEN THE 'TRANSMISSION SERVICE REQUIRED' LIGHT AND THE RED CHECK ENGINE LIGHT FLASHED ON AND WE LOST ALL POWER. THIS HAPPENED INSTANTLY AND WITHOUT ANY WARNING. WE HAD TO THROW ON THE HAZARD LIGHTS AND DODGE ONCOMING TRAFFIC TO MOVE OVER 3 LANES TO EXIT THE FREEWAY AT LESS THAN 5 MPH. THIS WAS A TERRIFYING EXPERIENCE AND WE ARE LUCKY THE JEEP DID NOT CAUSE A MAJOR ACCIDENT! THE TUSTIN JEEP DEALERSHIP DID A SOFTWARE UPDATE AND SAID IT WAS FINE. FCA HAS REMAINED ADAMANT THAT THE PROBLEM IS NOT MECHANICAL, BUT SOFTWARE RELATED AND HAVE RELEASED 3 SOFTWARE PATCHES TO DATE BUT WE SEE NO IMPROVEMENT. ONE WEEK LATER ON 06/13/16 THE TRANSMISSION WAS STILL FUNCTIONING POORLY (HARD SHIFTS, UP SHIFTING AS YOU APPLY THE BREAK...
#10873407 |
SHORTLY AFTER BUYING MY 2015 JEEP CHEROKEE SPORT WITH THE 2.4 ENGINE AND 9 SPEED AUTOMATIC, IT BEGAN SHIFTING ERRATICALLY. IN TOWN IT WOULD HESITATE WHEN LEAVING A STOP LIGHT OR JERK VIOLENTLY WHILE CHANGING GEARS. ON THE HIGHWAY, IT WOULD NOT DOWNSHIFT ON INCLINES OR TO PASS AND MERGE WITH TRAFFIC. I HAD SEVERAL CLOSE CALLS WHERE I HAD TO ACCELERATE BUT NOTHING HAPPENED WHEN PUTTING THE PEDAL TO THE FLOOR. THIS HAS BEEN IN THE SHOP FOUR TIMES JUST FOR THIS PROBLEM ALONE AND AS OF THIS WRITING, IS STILL NOT ANY BETTER. IT HAS ALSO HAD OTHER PROBLEMS WITH THE THERMOSTAT AND INTERIOR. I WORK IN THE AUTOMOTIVE INDUSTRY AND KNOW FROM RESOURCES THAT THIS IS A SIMPLE FIX. FCA IS GIVING THOUSANDS OF PEOPLE THE RUNAROUND AND ANGERING DEALERSHIPS BY NOT BEING HONEST. THE 4 CYLINDER ENGINE WILL NO LONGER MEET THE REPORTED MPG IT WAS...
#10872919 | Fire
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT DID NOT FILE A REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT FACILITY. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONER SUCTION/DISCHARGE HOSE FRACTURED, CAME INTO CONTACT WITH THE EXHAUST MANIFOLD, AND CAUSED THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
#10865293 |
THE 2015 VEHICLE WAS PARKED IN CLOSED GARAGE AND KEY FOBS WAS LEFT IN CAR CUP HOLDER. CAR STARTED ITSELF AND DID NOT TURN OFF RAN IN A CLOSED GARAGE FOR OVER AND HOUR. THIS IS A REAL SEVERE ISSUE THAT THE CAR SHOULD HAVE ALARMED OR SHUT ITSELF OFF AFTER 10 MINUTES MY FAMILY COULD HAVE BEEN DEAD AND NOT BE ABLE TO TALK ABOUT IT. LUCKILY THIS WAS CAUGHT BEFORE HARM WAS DONE. THIS IS NOT A MISTAKE THAT CAN BE UNDONE. THE CAR ALSO HAD AN ISSUE WITH THE THROTTLE IT WOULD REV TO 3-4,000 RPMS WHEN IN PARK AFTER WE PULLED IT OUT OF THE GARAGE. COULDN'T BE DRIVEN AS IT WOULD HAVELOST.CONTROL WITH THE THROTTLE STICKING. CAR DEALER SAYS IT'S FIXED THROTTLE REPLACED AND ALL IS WELL. BUT IT IS NOT I CANNOT PARK THAT CAR IN MY GARAGE AND THAT IS NOT ACCEPTABLE FOR...
#10862711 |
THE SHIFTING ON THIS CAR IS TERRIBLE AND I'M SURPRISED IT HASN'T CAUSED ME TO BE IN AN ACCIDENT. IT JERKS AND EITHER TAKES FOREVER TO SHIFT OR SHIFTS WAY TO HARD AND TOO FAST. EVEN JUST COASTING IN A RESIDENTIAL NEIGHBORHOOD IT'S A HARD SHIFT BETWEEN GEARS AND I CANNOT BELIEVE I PURCHASED THIS CAR. EVERY DRIVE IS AN ISSUE AND WHENEVER I HAVE PASSENGERS THEY ALL COMMENT THAT SOMETHING MUST BE WRONG WITH HOW THE CAR SHIFTS.
#10861491 |
I WAS TRAVELING ON A MAIN HIGHWAY AT 62 MPH. SUDDENLY THE CAR LURCHED AND THE RPM'S SHOT UP TO 4000. THE CAR WAS IMMEDIATELY GOING 70 MPH. I HAD TO SLAM ON THE BRAKES SO I DIDN'T RAM THE CAR AHEAD OF ME.
#10853463 |
ON APRIL 1, MY FAMILY AND I WERE HEADED 2 HOURS AWAY FOR A WEEKEND GETAWAY. MY 16 YEAR OLD NEW DRIVER WAS DRIVING THE VEHICLE AND IT BOGGED DOWN AND THEN JUMPED AHEAD WHILE HE WAS ACCELERATING FROM 45 TO 55. HE WAS SCARED TO DEATH! IT HAS HAPPENED TO ME NUMEROUS TIMES, ESPECIALLY WHEN ACCELERATING FROM A STOP LIGHT/SIGN. IT IS INEVITABLE THAT I WILL HAVE AN ACCIDENT, EITHER REAR-ENDING SOMEONE, OR BEING REAR ENDED.
#10852248 | Fire
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD BANG AND NOTICED THAT IT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. VIN WAS NOT AVAILABLE. UPDATED 05/03/16*LJ *TR
#10851668 |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE AND FUEL PUMP FAILED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 08/02/16*LJ THE CONSUMER STATED HE WAS ABLE TO GET THE VEHICLE STARTED IN TIME, TO AVOID AN ACCIDENT. UPDATED 08/09/16.*JB
#10850409 | Fire
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS ALERTED THAT SMOKE WAS EMERGING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE BECAME ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE PRESENT AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
#10849924 |
CHECK ENGINE LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY FOR THE PAST 7 MONTHS. FINALLY THE DEALER WAS ABLE TO IDENTIFY THE ERROR CODE. IMPLAUSABLE DATA FROM THE TRANSMISSION CONTROL MODULE ERROR CODE U0402. THE DEALERSHIP IS STATING THE IS SAFE TO DRIVE HOWEVER I QUESTION WHAT KIND OF DAMAGE IT IS DOING TO MY TRANSMISSION.
#10846252 |
ENGINE SHUTS DOWN STALLS OUT WHILE DRIVING NO WARNING ON ROADWAYS FREEWAYS NO POWER STEERING OR BRAKES SERIOUS INJURY OR DEATH COULD BE A RESULT.
#10826064 |
MY 2015 JEEP CHEROKEE LATITUDE SHUT OFF ON ME WHILE I WAS DRIVING NOT EVEN A FULL WEEK OF OWNING IT. THE VEHICLE GAUGES GO TO ZERO AND I LOOSE POWER STEERING AND WHEN I APPLY THE GAS PEDAL NOTHING HAPPENS. ALL I AM ABLE TO DO IS PRESS THE BRAKE PEDAL AND HOPEFULLY NOT HAVE ANYONE BEHIND ME SO THAT I CAN TRY AND PULL OVER WITH NO POWER STEERING. I HAVE TAKEN IT INTO THE DEALER ON SEVERAL OCCASIONS SHOWING THEM BOTH VIDEO AND PHOTO DOCUMENTATION OF WHAT IS HAPPENING AND THEY HAVE BEEN UNABLE TO DUPLICATE THIS ISSUE AND HAVE NOT PROVIDED ME WITH AN ALTERNATIVE AS TO GETTING ANOTHER VEHICLE OR MY MONEY BACK. THE VEHICLE FIRST SHUT OFF ON ME 18SEP2015 AND HAS CONTINUED TO DO SO ON THE HIGHWAY AND ON CITY STREETS WITH THE MOST RECENT TIME BEING 14FEB2016. I HAVE ALL OF...
#10820830 |
NEW 2015 JEEP CHEROKEE LATITUDE WITH 4K MILES ON IT SUDDENLY TURNED ITSELF OFF WHILE DRIVING DOWN THE ROAD. NO WARNING OTHER THAN A MESSAGE ON THE DASH TO PUT THE CAR IN PARK TO CHANGE GEARS. VERY DANGEROUS, LOST CONTROL OF POWER STEERING, GAS AND BRAKES. WAS ABLE TO PUT CAR IN PARK ON SIDE OF ROAD, RESTART IT AND GET HOME. IT HAPPENED AGAIN THE NEXT MORNING AND WAS TOWED TO DEALERSHIP. SERVICE DEPT. RAN ALL UPDATES AND THE CAR SHUT OFF ON THEM WHILE TESTING IT TOO. HAS BEEN IN THE SHOP FOR 2 WEEKS AND THEY SAY IT WAS DUE TO EXCESSIVE OIL CONSUMPTION AND AR REPLACING THE ENGINE. I DON'T BELIEVE THIS TO THE CAUSE; NEVER GOT A WARNING LIGHT AT ALL AND CAR DOES RESTART AND RUN AFTER IT SHUTS ITSELF OFF. SCARED TO DRIVE IT ONCE I GET IT BACK AGAIN, IT IS...
#10820341 |
I WAS BACKING UP MY DAUGHTERS DRIVEWAY. HER DRIVEWAY IS A LITTLE STEEP AND WHEN I WENT TO GIVE THE JEEP MORE GAS THE RPMS DROPPED FROM 1500 TO IDLE AND THEN BACK TO 1500 RPMS REALLY QUICK, IT DID THIS A COUPLE TIMES. THE DOG ENDED UP ON THE FLOOR OF THE CAR, FRIENDS STANDING OUTSIDE THE CAR THOUGH I DIDN'T KNOW HOW TO DRIVE. I FINALLY HAD TO TURN THE JEEP AROUND AND GO UP HER DRIVEWAY IN THE FORWARD DIRECTION. WE WENT OUT TO EAT LATER AND WHEN I CAME BACK I TRIED BACKING UP HER DRIVEWAY AGAIN AND IT DID THE SAME THING. I TOOK THE JEEP INTO THE DEALER ON 6/29/15 WITH 990 MILES ON IT. THE DEALER UPDATED THE PCM AND TCM AND RETESTED IT BUT COULD NOT GET IT TO FAIL. IT FAILED AGAIN ABOUT 3 MONTHS LATER ON LABOR DAY WEEKEND, 2015....
#10819994 |
MY TRANSMISSION HAS BEEN SLIPPING SINCE I PURCHASED THE VEHICLE A YEAR AGO, (12-28-15) APPX, THEY SAID THEY FIXED THE PROBLEM, BUT IT HAS RECENTLY BECAME WORSE THAT IT WAS ORIGINALLY. WHEN I'M STOPPED AND THEN BEGIN TO START GOING AGAIN THE CAR HESITATES FOR ABOUT 3-5 SECONDS THEN IT JERKS AND GOES. IT ALSO SEEMS TO DOWNSHIFT ON ITS OWN OR NOT AT ALL.
#10819212 |
I WAS TRAVELING ON A MAJOR HIGHWAY AT 65 MPH WHEN THE ENGINE SHUT OFF. I PUT THE JEEP'S TRANSMISSION IN NEUTRAL AND IT WOULD NOT START. I WAS ABLE TO PULL TO THE RIGHT SIDE OF THE ROAD SAFELY SINCE IT WAS VERY LIGHT TRAFFIC. I TRIED STARTING THE JEEP WITH THE TRANSMISSION SHIFTER IN PARK AND NOTHING HAPPENED. I REMOVED THE KEY FOB FROM THE START/RUN SWITCH AND TRIED LOCKING & UNLOCKING THE CAR DOORS, AND NOTHING HAPPENED. I TRIED THE REMOTE START BUTTON,AND AGAIN, NOTHING HAPPENED. MY WIFE GAVE ME HER KEY FOB AND THE JEEP STARTED RIGHT UP AND RAN OKAY. THERE WERE NO LIGHTS ON THE DASH SHOWING ANY PROBLEMS. WHEN I GOT TO MY DESTINATION AFTER ANOTHER 10 MINUTES OF TRAVEL I TRIED MY KEY FOB AGAIN AND THE JEEP STARTED OKAY. I USED MY KEY FOB ON THE RETURN TRIP OF 67 MILES...
#10818895 |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#10808379 |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR AND THE START STOP WARNING INDICATOR ILLUMINATED. IN ADDITION, THE ENGINE MISFIRED AND THE VEHICLE VIOLENTLY SHOOK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A FAULTY SPOOL VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
#10808537 | Crash
HAD THREE MONTHS WITH MY CAR, STARTED SHOWING THE CHECK ENGINE LIGHT PERIODICALLY, I DIDN'T TAKE MUCH IMPORTANCE, THEN I RECEIVE A RECALL FROM THE DEALER, THEY FIX THE UNKNOWN PROBLEM, THEN FIVE MONTHS LATER I PARK ON THE PENDING STREET AND TRYING TO DRIVE BACK, THE SHIFTER WASN'T MOVING AT ALL, AFTER A FEW MINUTES STRANGLING WITH THE SHIFTER THE CAR FINALLY WORK, AFTER THAT THE CHECK ENGINE LIGHT WAS ON FOR A DAY, THIS HAPPENED AGAIN CONTINUOUSLY. THIS CHECK ENGINE LIGHT ON, HAPPENS A LOT. TODAY 12-04-2015, A TRAGEDY HAPPENED TO ME , WHEN I PARK MY CAR ON A CLIMB STREET, I PUT THE SHIFTER ON PARK, TURN OFF THE CAR, TOOK MY KEY, I GET OUT OF THE CAR, CLOSE THE DOOR, WHEN I WAS ABOUT TO SET UP THE ALARM I NOTICE BY REFLECTION THAT SOMETHING WAS MOVING, AND THAT WAS MY CAR, PASSING BY...
#10789018 |
I STARTED LEASING THIS BRAND NEW CAR JULY 2015. INITIALLY THERE WERE A FEW MINOR SHIFTING CHANGES THAT FELT UNSTEADY. COMING HOME FROM WORK ONE DAY IN OCTOBER 2015 I NOTICED THE CAR WAS NOT ACCELERATING, WOULD SHIFT POORLY INTO DIFFERENT GEARS AND WAS JOLTING. AT THE SAME TIME THE "SERVICE ENGINE LIGHT" TURNED ON AS WELL AS A MESSAGE STATING "SERVICE TRANSMISSION". I WAITED SEVEN HOURS FOR JEEP TO TOW THE CAR, IT TOOK THEM ONE WEEK TO DIAGNOSE, AND THEY ESTIMATED ANOTHER WEEK TO REPAIR. SO FAR THEY'VE HAD THE CAR FOR TWO WEEKS AND THE ESTIMATE PICKUP DAY WOULD MARK 17 DAYS WITHOUT THE CAR IF ITS EVEN READY ON TIME. THEY ARE REPLACING THE ENTIRE TRANSMISSION.
#10789019 |
I STARTED LEASING THIS BRAND NEW CAR JULY 2015. INITIALLY THERE WERE A FEW MINOR SHIFTING CHANGES THAT FELT UNSTEADY. COMING HOME FROM WORK ONE DAY IN OCTOBER 2015 I NOTICED THE CAR WAS NOT ACCELERATING, WOULD SHIFT POORLY INTO DIFFERENT GEARS AND WAS JOLTING. AT THE SAME TIME THE "SERVICE ENGINE LIGHT" TURNED ON AS WELL AS A MESSAGE STATING "SERVICE TRANSMISSION". I WAITED SEVEN HOURS FOR JEEP TO TOW THE CAR, IT TOOK THEM ONE WEEK TO DIAGNOSE, AND THEY ESTIMATED ANOTHER WEEK TO REPAIR. SO FAR THEY'VE HAD THE CAR FOR TWO WEEKS AND THE ESTIMATE PICKUP DAY WOULD MARK 17 DAYS WITHOUT THE CAR IF ITS EVEN READY ON TIME. THEY ARE REPLACING THE ENTIRE TRANSMISSION.
#10788791 |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE NEXT DAY WHILE DRIVING AT 15 MPH, THE TRANSMISSION FAILED,. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 10,946. UPDATED 1/20/16 LN *TR
#10786287 | Fire
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN MOTION, SMOKE APPEARED INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND LARGE FLAMES APPEARED UNDER THE HOOD. A FIRE TECHNICIAN EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
#10785962 |
JEEP 2015 CHEROKEE STALLED WHILE IN MOTION IN HIGH SPEED LANE OF HIGHWAYIN HEAVY TRAFFIC. UPON RESTARTING, CAR WAS STUCK SOMEWHERE AROUND 3RD OR 4TH GEAR. ENGINE WAS SKIPPING.
#10785812 |
OUR CHEROKEE LATITUDE WAS AT 4,800 MILES WHEN IT SUDDENLY FLASHED SERVICE TRANSMISSION AND SERVICE ENGINE. WE WERE STUCK IN A HIGH GEAR ON THE INTERSTATE WHICH ALLOWED US OFF OF THE INTERSTATE TO SAFETY BUT WE WERE NEARLY HIT TRYING TO GET TO A PULL OFF AREA AS IT WOULDN'T PICK UP SPEED ONCE IT SLOWED DOWN. THEN IT JUMPED AND BANGED TO SHIFT OFF DUE TO THE START\STOP WHICH WE QUICKLY TURNED OFF AND WERE GLAD WE DIDN'T RAM ANYONE. ONCE THE CAR WAS OFF FOR AWHILE IT RESET ITSELF AND WE TRIED GETTING TO THE NEXT TOWN SINCE WE WERE IN A TRIP. IT DID IT AGAIN, SO WE CALLED THE NEAREST DEALER. THEY SAID THEY WERE AWARE OF A RECALL AND WOULD CALL US BACK TO HELP BUT NEVER DID. WE MANAGED TO GET IT BACK HOME AFTER IT SAT OFF FOR AWHILE HAVE BEEN GIVEN...

Other 2015 JEEP CHEROKEE Problem Areas

Power Train 981 complaints Electrical System 312 complaints Unknown Or Other 253 complaints Service Brakes 124 complaints Vehicle Speed Control 119 complaints Steering 57 complaints Electronic Stability Control Esc 51 complaints Structurebody 44 complaints Air Bags 39 complaints Structure 36 complaints Suspension 36 complaints Exterior Lighting 35 complaints Fuelpropulsion System 35 complaints Wheels 27 complaints Forward Collision Avoidance Automatic Emergency Braking 12 complaints Visibilitywiper 12 complaints Parking Brake 8 complaints Seats 8 complaints Engine And Engine Cooling 6 complaints Equipment Adaptivemobility 6 complaints Forward Collision Avoidance Adaptive Cruise Control 6 complaints Electrical Systemsoftware 4 complaints Fuel System Gasoline 4 complaints Seat Belts 4 complaints Structurebodyhatchbackliftgate 4 complaints Forward Collision Avoidance Warnings 3 complaints Power Trainautomatic Transmission 3 complaints Power Traintransfer Case 4 Wheel Drive 3 complaints Electrical Systemwiring 2 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 2 complaints Exterior Lightingheadlights 2 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 2 complaints Tires 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Wheelslugsnutsboltsstuds 2 complaints Back Over Prevention Warnings 1 complaint Carry Handle Shell Base 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemhorn 1 complaint Engine And Engine Coolingenginesolenoidactuator 1 complaint Equipmentapplianceair Conditioner 1 complaint Firerelated 1 complaint Forward Collision Avoidance 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Insert Padding 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Latcheslockslinkagestailgatelatch 1 complaint Parking Brakeelectricalactuatorsolenoid 1 complaint Parking Brakeelectricalcontrol Module 1 complaint Power Traindrivelinedifferential Unit 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodyhood 1 complaint Suspensionrear 1 complaint Tiressidewall 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibility 1 complaint
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