NHTSA Complaint #10785812 — 2015 JEEP CHEROKEE

OUR CHEROKEE LATITUDE WAS AT 4,800 MILES WHEN IT SUDDENLY FLASHED SERVICE TRANSMISSION AND SERVICE ENGINE. WE WERE STUCK IN A HIGH GEAR ON THE INTERSTATE WHICH ALLOWED US OFF OF THE INTERSTATE TO SAFETY BUT WE WERE NEARLY HIT TRYING TO GET TO A PULL OFF AREA AS IT WOULDN'T PICK UP SPEED ONCE IT SLOWED DOWN. THEN IT JUMPED AND BANGED TO SHIFT OFF DUE TO THE START\STOP WHICH WE QUICKLY TURNED OFF AND WERE GLAD WE DIDN'T RAM ANYONE. ONCE THE CAR WAS OFF FOR AWHILE IT RESET ITSELF AND WE TRIED GETTING TO THE NEXT TOWN SINCE WE WERE IN A TRIP. IT DID IT AGAIN, SO WE CALLED THE NEAREST DEALER. THEY SAID THEY WERE AWARE OF A RECALL AND WOULD CALL US BACK TO HELP BUT NEVER DID. WE MANAGED TO GET IT BACK HOME AFTER IT SAT OFF FOR AWHILE HAVE BEEN GIVEN A LOANER FROM OUR DEALERSHIP. IT SEEMS LIKE MORE NEEDS TO BE DONE TO FIX THIS ISSUE AS THERE ARE LOTS OF TRANSMISSION COMPLAINTS!