NHTSA Complaint #10915527 — 2015 JEEP CHEROKEE

TRANSMISSION WAS JERKING AND LOCKED UP WHEN I GOT IN MY CAR IN THE MORNING THE VEHICLE WOULD NOT GET OUT OF THE PARKING BREAK. I WOULD GET TONS OF ERROR MESSAGES IN MY INSTRUMENT CLUSTER..."SERVICE PARK BREAK" "4X4 UNAVAILABLE" "TRANSMISSION LIGHT ON". I CALLED ROADSIDE ASSISTANCE TO TOW MY CAR AND THE TOW TRUCK DRIVER WHEN HE TURNED OFF AND ON THE VEHICLE, IT WAS OK TO DRIVE. I DROVE TO THE DEALERSHIP THAT DAY AND THEY PERFORMED TONS OF SOFTWARE UPDATES. MY JEEP WAS RETURNED BACK TO ME THE SAME DAY. 6 DAYS LATER, IT HAPPENED AGAIN. I REMEMBERED RESTARTING THE CAR HELPED, WHICH IT DID, SO I STARTED DRIVING IT BACK TO THE DEALERSHIP. I GOT ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING WHEEL LOCKED UP AND STARTED TO SHUT DOWN, WHILE I WAS DRIVING! I PULLED OVER, RESTARTED THE CAR AND CONTINUED TO DRIVE. THIS TIME I WAS IN THE MIDDLE OF AN INTERSECTION MAKING A LEFT TURN WHEN IT HAPPENED AGAIN, AND ALMOST GOT REAR ENDED BY A SCHOOL BUS!! THIS WAS A VERY SCARY MOMENT AND DECIDED I WAS NO LONGER GOING TO DRIVE THIS CAR. I PULLED INTO A PARKING LOT AND CALLED ROADSIDE ASSISTANCE. THE DEALERSHIP HAD THE VEHICLE FOR A WEEK AND TOLD ME IT WAS FIXED. I RECEIVED A RECALL IN THE MAIL, "S55 - TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL". I CALLED CHRYSLER AND TOLD THEM I REFUSE TO DRIVE MY CALL UNTIL THIS RECALL IS FIXED. THE PART IS NOT AVAILABLE SO I'VE BEEN DRIVING A RENTAL FOR THE PAST 3 WEEKS. I'M TERRIFIED TO DRIVE THIS CAR AGAIN. I DRIVE ON THE EXPRESSWAY EVERYDAY FOR WORK AND CAN NOT IMAGINE WHAT WOULD HAPPEN TO ME IF THE CAR SHUTS DOWN AGAIN UNEXPECTEDLY