2015 JEEP CHEROKEE Electrical System Problems

Vehicle recall has not been resolved in a timely manner. Liftgate does not open, preventing access to spare tire in case of emergency. Also poses a fire risk.

Emergency parking brake would automatically engage. Service parking brake message on dash. Could not flat tow vehicle due to this problem. Dealer replaced EPB module. Told me it showed corrosion. Still getting message after replacement. Further investigation showed water intrusion due to cracked body or leaking seal. Replaced wiring harness. I believe all of this is in same area that is in the lift gate recall and subject the same electrical fire dangers.

Loss of power while driving

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was parked inside the garage, and she was unable to follow the Manufacturer's Instructions on how and where to park the vehicle due to inclement weather. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The manufacturer confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Safety recall 49A/NHTSA 23V-338. Fire hazard. Do not park in garage or near other vehicles. This was issued 5/11/2023 and has not been repaired. The restrictions make the vehicle nearly unusable. Try going to Wal Mart or church and not park next to another vehicle or park somewhere and find that another vehicle parked next to you. How long is a reasonable repair time? If they can't fix the vehicle maybe they should consider a buyback.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rear liftgate would not open remotely. The failure mileage was 34,000. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The “service shifter” warning repetitively pops up on the dash obscuring speedometer while traveling including at highway speeds. Dealer says the shifter wiring harness must be replaced at a cost of over $300. This single Jeep dealer says they have had to replace the harness on hundreds of Jeeps & agrees that it should be a matter for mfg recall.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Service shifter light Service shifter light came on and gear shift lights are all red; Reverse, Park, Neutral, Drive. Then a warning message flashed to service the air bag system and the 4wd needs servicing. This has happened three times. The first time it happened was at a stoplight. The second time it happened I could not leave a parking lot. The third time it happened I barley got it toy destination to park it. I have researched that this tends to be a problem with jeeps.

No incident but ridiculous that Jeep/Mopar cannot find a remedy for this URGENT Fire risk after 3 years - it's time to fix this so the vehicles can be parked safely in doors - or not at risk when person is driving car.

The contact owns a 2015 Jeep Cherokee. The contact received a recall notification of the NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled while merging. The contact’s wife was able to coast the vehicle to safety and then restarted the vehicle. All the warning lights illuminated. The contact then stated that the windshield wipers were inadvertently turned on. The dealer was notified of the failure and the contact was informed that he would receive a call back to schedule an appointment however, the contact was not notified. The dealer also confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The...

When it rains water leaks into my cargo area filling up my spare tire well. it also soakes the insulation in the sides of vehicle. It has cause a short in the rear ligts on vehicle which I am not sure but could cause a fire or electrical failure. Has there been any recalls for such . Last occured on or about

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

fire hazard with rear lift gate and car can not be parked in garage or close to house or other cars. no remedy from FCA since May. This is unacceptable and an ongoing fire and safety hazard. May 11,2023 Manufacturer Recall Number49A NHTSA Recall Number23V-338 Recall StatusRecall Incomplete, remedy not yet available

Jeep/Chrysler/FCA/Stellantis has known about an electrical problem with the tailgate lift for years. I now have received Recall 49A requesting me "...to not park these vehicles inside of buildings or structures..." because of fire potential. I have been to my local Jeep dealer - no help! I called 800-Chrysler - no help! I called 844-253-2872 - no help! Will Jeep/Chrysler/FCA/Stellantis reimburse me for damages from parking my Jeep outside, of course not! But, they don't mind damaging my vehicle since I have to pay for it and not them. Jeep/Chrysler/FCA/Stellantis needs a swift kick in the b__t and get this thing fixed. They have had years to fix is and are simply stonewalling the customers. NHTSA please help.

The contact owns a 2015 Jeep Cherokee. The contact received notification of the NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

In June 2023, the consumer received a notice for NHTSA Safety Recall Campaign No. 15V-826. The consumer made an appointment with the local dealer, but was advised that the remedy is not available at this time. Also , the consumer is concerned about the "park the vehicle outside" warning cited in the recall notice. The consumer proposes a prompt repair or the use of replacement vehicle until the recall is available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

On August 11th, 2023, at approximately 12:50 pm, I drove my 2015 Jeep Cherokee into my houses’ garage and parked. I went inside my house to meet an air conditioning repairman. No sooner than a minute or two had passed that I immediately heard noises coming from my garage.The noises sounded like mechanical in nature. It almost sounded like a washing machine agitating. I opened my side door of the garage and saw a plum of grey smoke billowing from the engine’s hood. Then I saw what looked like sparks and very small flames coming from underneath the front engine. Within a split second, I got into my car and turned on the ignition. I saw no lights on the dashboard indicating that I had a problem. I proceeded to pull the car out of the driveway (the garage door was already up) and exited the car as quickly as...

I am complaining regarding an unresolved recall issue. Its been since May 2023, initial publication said it would be resolved by the end of the 2nd quarter now they are not saying when it will be resolved.

The contact’s girlfriend owned a 2015 Jeep Latitude. The contact stated that while his girlfriend was driving, she notified him that the trunk sensor warning light had illuminated indicating that the trunk was open however, the contact’s girlfriend stated that the trunk was not open. The contact then stated that while his girlfriend was entering the driveway, her daughter noticed that a fire had ignited at the rear vehicle’s trunk. The contact’s girlfriend was then notified by her daughter to exit the vehicle. The contact’s girlfriend exited the vehicle and attempted to extinguish the fire with a water hose however, the fire started to spread. The fire department was notified, and the fire was extinguished. No injuries were sustained. No medical attention was required. The contact was unsure if a police or fire report was filed. The vehicle was not diagnosed. The vehicle was damaged beyond repair. The vehicle was...

The contact owns a 2015 Jeep Cherokee. The contact received a recall notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was not yet available. The contact stated while putting groceries in the trunk on two different occasions, the liftgate came down unexpectedly and hit her head. There was no warning illuminated. The local dealer and other unknown dealers were contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised that the remedy is expected to be available in 2024. The failure mileage was approximately 57,000. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the liftgate intermittently failed to open. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number:23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Lift gate fire hazard recall. Cannot park near cars or in the garage

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated he had the Lift gate module replaced 6 times, and requested the dealer to buy back the vehicle but the dealer declined the offer.

Got a recall letter about an electrical shortage May 11.Called the dealer and customer care, both told me that there was nothing they can do about recall as there is no solution; however, my recall cause a serious safety issue as it can start a fire with ignition on or off. Its been almost 60 days no solution; therefore I would like to replace my vehicle as there is nothing they can do to fix it and driving it causes a safety hazard that Im not comfortable putting myself in as I suffer from ptsd from a previous car crash, and deal with anxiety daily so this problem to my vehicle is causing me emotional distress.

The contact owns a 2015 Jeep Cherokee. The contact received notification of the NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

this has been going on for almost two months and there is no solution?! I have a 2 year old that sits in my back seat and you think I can have her in the vehicle when the back of my car could start fire at any time next to the freaking gas tank?!?!?!?! Take this vehicle back!!!!!!!

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Electronic emergency brake locked up while reversing, just went on by itself, unable to move car and i couldn’t get it off or get in a gear to move the car at all I had myself and my grandbaby in the car at the time Now the odometer is flashing and the “A” button that would shut engine off at a light, but no warning lights before this incident - a message is showing now “Service emergency brake” along with the icons that go with the emergency brake I called Dodge Service center from my car, no help, just suggested it be towed in -they said never heard of it doing that, has to be looked at Been searching this problem seems I’m not the only one this has happened to

2015 Jeep Latitude caught fire in the middle of the night on 03/29/2023 (6 weeks before Jeep's latest recall) with the ignition off, parked in my driveway - no one in it and the ignition had been off for over 3 hours. Fire started under the driver's side tail light INSIDE the framework of the Jeep with the electrical wiring. What is jeep going to do for those of us who have already lost their vehicle because of a Jeep design flaw? (FYI, Stellantis/FCA/Mopar/Jeep are all aware of this situation, and Stellantis reply to me was they would not tell me the cause of why my Jeep caught on fire and offered no solutions to what I was facing - their response to me was barely 3 weeks before they sent out the recall so Stellantis lied from the beginning about the issue and denied all accountability since it happened...

My alternator went out and was replaced and while in doing they said my gear shifter broke and when they tried to replace it that the new one broke too. My parking brake and check engine light are now on and they are not sure why.

The contact's daughter owns a 2015 Jeep Cherokee. The contact stated that while her daughter was attempting to shift gear, the transmission failed to shift in between gear. The parking brake warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that there was water intrusion from the liftgate into the electrical system. The contact related the failure to NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Car will shut down on the free way. Car will go 65 MPH and suddenly give out. The car will be on but the engine will be off. Car will turn off anywhere at any time. I bought a new PCM and issue is still occurring. Car is in great condition but won’t start properly and feel scared for my life when I have to drive it.

Jeep transmission jerks, doesn't shift when its supposed to, and when I give it regular pressure gas, and I drive slow, it will not shift and then suddenly shift causing a jerk. I never can depend on the vehicle and even don't make left hand turns unless there is a traffic light because I'm afraid the Jeep won't pull out in time and I'll get hit by another car.

Vehicle was parked at 10pm. Vehicle ignition was off. Vehicle was locked. Nothing left on. No one returned to the car for annything. Approximately 3 and half hours later, electrical fire started inside the drivers side rear quarter panel under the taillight (on the body, not the taillight on the lift gate) . By the time the car alarm was heard, the fire was spreading from the panel into the rest rear of the vehicle. Fire department arrived and extinguished the fire.

The contact owns 2015 Jeep Cherokee. The contact stated that while operating the vehicle the Start/Stop warning light would remain illuminated. Additionally, the horn failed to make an audible sound when engaged. The vehicle was taken to the local dealer, who replaced the horn; however, the failures persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000. The VIN was not available. The contact stated that they have been driving without the horn.

Water shields in lift gate failed, allowing water to seep into electrical components of car. All electrical systems failed including parking brake, lights, locks, and ignition.

Went for service and they stated my EPB is not engaging properly, they could tell water was in the spare tire well at some point....I bought this car in 2019 & was never told of this possible problem This incident obviously happened before the date of this complaint, but I was not aware until service technician told me on 2/21/2023 "Power going to Park Brake Module---No power out" Thank you for your time

I was making a left turn onto the southbound roadway which which consists of six Lanes. I was getting up to approximately 35 mph when the parking symbol light came on and the screen was showing service parking brake and service transmission. I was still in Drive when the car started coasting and when I stepped on the gas, all it did was revved. I had to Coast into the left turning lane and came to a stop as I tried to put it in park I could hear a whirring noise coming from under the dash as if the parking break button was pressed. I could not get it out of Drive and I tried putting it in neutral then back to drive then into neutral but could not get the car to move. Finally was able to get it into park and I shut the car off. After...

After a Jeep Dealership performed a recall, the Service Shifter indicator came on. The indicator blocks important information on the dash screen such as speed and other vehicle info. There was no issue or light that appeared prior to the dealer getting their hands on to the car.

UNKNOWN I had to jump my vehicle due to battery dying out. Once jumped, I received a warning that my electrical emergency park brake malfunctioned. I had trouble shifting gears if I could get them to shift at all. I could hear and feel grinding beneath the jeep. Looking deeper into this it was discovered that there is a vehicle investigation (pending potential recall) on water leaking inside the vehicle to be causing corrosion leading to the E Break module to fail in my specific model. I eventually got the vehicle towed to the dealership. Their service department claimed I may have spilled drinks into my module. I do not buy drinks or carry any in my vehicle cupholders (which are placed by design right behind the gear shift module). Nothing was spilled, the damage is consistent with the common issue pending investigation #PE22009. I am currently awaiting a complete...