NHTSA Complaint #11538083 — 2015 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 11538083 |
| Vehicle | 2015 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
On August 11th, 2023, at approximately 12:50 pm, I drove my 2015 Jeep Cherokee into my houses’ garage and parked. I went inside my house to meet an air conditioning repairman. No sooner than a minute or two had passed that I immediately heard noises coming from my garage.The noises sounded like mechanical in nature. It almost sounded like a washing machine agitating. I opened my side door of the garage and saw a plum of grey smoke billowing from the engine’s hood. Then I saw what looked like sparks and very small flames coming from underneath the front engine. Within a split second, I got into my car and turned on the ignition. I saw no lights on the dashboard indicating that I had a problem. I proceeded to pull the car out of the driveway (the garage door was already up) and exited the car as quickly as I could. Within seconds the flame grew larger. I then called 911 while waiting on the front lawn. I had 2 dogs inside the that I considered were safe. The police came first and then two fire trucks. By that point, the Jeep was completed engulfed in flames including the tires.The fire started in the front of the vehicle and worked its way back. The firemen distinguished the fire which took about 30 minutes from beginning to end. The heat from the fire melted the siding over my two car garage (garage is attached to the house) as well as the siding to right hand side of the home. Glass and debris began to catch fire and pop and spit into the yard. Let me just say that I’m a breast cancer survivor still going through treatment and was at home alone at the time when this happened as my husband was out of town. I’m not in 100% back to my old shelf. I’m absolutely in shock and devastated over the loss of the car. And I’m in more shock to think what would have happened if I hadn’t had the foresight to pull the car out of the driveway. I’m simply devastated.
Related Complaints for the 2015 JEEP CHEROKEE
Other ENGINE Complaints
#11705155
The car has been suddenly lurching backward and forward in traffic/ while driving, moving forward and backwards unexp...
#11704225
My Jeep is disabled due to a drivetrain failure covered under Jeep’s XJ1 Warranty Extension. The required part is on ...
#11700873
4wd overheating. Owned this Jeep for 8 years and had it in multiple (5x plus) times for service 4wd code. 2 different...
#11696469
Check engine light on 2015 Jeep Cherokee Sport turned on, vehicle "went limp". Pulled over, turned car off, waited, ...
#11690181
The vehicle suddenly started showing parking brake, traction, ABS, and check engine lights after being started. Earli...
Recent Complaints for the 2015 JEEP CHEROKEE
#11719382
ELECTRICAL SYSTEM
After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...
#11719382
STRUCTURE:BODY
After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...
#11718711
POWER TRAIN
The contact owns a 2015 Jeep Cherokee. The contact stated that after starting the vehicle, the check engine warning l...
#11718604
ELECTRICAL SYSTEM
The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...
#11718604
ENGINE AND ENGINE COOLING
The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...