NHTSA Complaint #11530537 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11530537
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	May 11, 2023
Date Filed	July 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Got a recall letter about an electrical shortage May 11.Called the dealer and customer care, both told me that there was nothing they can do about recall as there is no solution; however, my recall cause a serious safety issue as it can start a fire with ignition on or off. Its been almost 60 days no solution; therefore I would like to replace my vehicle as there is nothing they can do to fix it and driving it causes a safety hazard that Im not comfortable putting myself in as I suffer from ptsd from a previous car crash, and deal with anxiety daily so this problem to my vehicle is causing me emotional distress.

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