NHTSA Complaint #11535539 — 2015 JEEP CHEROKEE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11535539
Vehicle 2015 JEEP CHEROKEE
Component STRUCTURE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the liftgate intermittently failed to open. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

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