2014 INFINITI Q50 Steering Problems

Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.

The contact owns a 2014 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the steering wheel felt loose and made an abnormal knocking sound while making a turn. There was no warning light illuminated. The contact was able to manually move the steering column from underneath the steering wheel. The vehicle was taken to an independent mechanic, who retrieved DTC: C1130 and C1138. The mechanic informed the contact that the failure could be related to the steering column, but a more detailed inspection of the steering system was needed to confirm the cause of the failure. The vehicle was not repaired. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,850.

RECALL NUMBER 16V430000 RECALL DATE 06/12/2016 STEERING WHEEL LOCKS UP WHEN TURNING AND STEERING WHEEL TURNS UPSIDE DOWN MUST TURN VEHICLE OFF THEN TURN BACK ON FOR STEERING WHEEL TO CORRECT ITS SELF ITS VERY DANGEROUS TO DRIVE I CALLED MY LOCAL DEALER THEY SAID THEY NEVER HEARD OF SUCH RECALL AND FOUND NOTHING ON MY VEHICLE PLEASE HELP ME I JUST NEED MY VEHICLE FIXED IVE BEEN A SERVICE MANAGER FOR 9 YEAR NOW ALL IM ASKING FOR IS HELP

The backup camera (parking assist camera) image is flipped left/right. The backup video display shows the rear view of the vehicle and super imposes the direction of travel with turn based on the position of the steering wheel. With image flipped left/right reversing the vehicle is counter intuitive and does not match the super imposed directional guidelines. When this malfunction occurred I nearly crashed into a parked car while trying to reverse into a parking spot. There is no indication of the malfunction. Driver must realize the image is flipped and turn in the opposite direction. This is definitely a safety risk.

The contact owns a 2014 Infiniti Q50. The contact stated while driving at various speeds, the chassis control system warning message was illuminated. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V430000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 100,000.

1. The Electric Power Assist System or DAS malfunctioned preventing the car to steer correctly. When pulling out of side street onto the main boulevard, the car would not steer straight, there was no response from the steering wheel input and the vehicle crashed into a parked car parked on the side of the road 2. The safety of the driver and others were put at risk because the car crashed. 3. The problem has not be confirmed by the dealer our insurance company stated they may or may not investigate the problem. 4. Our insurance company has photos of the accident and damaged vehicle but has not inspected the car components for possible failure. 5. No warning light or messages were displayed to the best of my knowledge prior to the crash. 6. There was a safety recall # 16V430000 for this model and model year but our VIN...

ENGINE HAS ROUGH IDLE WHILE IN PARK. EVEN AFTER THE FOLLOWING MAINTENANCE WAS DONE. REPLACING SPARK PLUGS, ENGINE SOFTWARE UPDATE, COOLANT FLUSH, POWER STEERING FLUSH, FUEL SYSTEM CLEAN, NEW MASS AIR FLOW SENSORS BOTH SIDES, SERPENTINE BELT, ALL NEW GASKETS ON TOP PART OF ENGINE, VALVE COVER, INTAKE MANIFOLD, SPARK PLUG TUBE SEALS. FLUSHED REAR AND REAR DIFF AND TRANSMISSION. STEERING IS HEAVY TO TURN. THE COLDER IT IS OUTSIDE THE WORSE THE ENGINE SHAKES. THROTTLE RESPONSE IS DELAYED AT TIMES. TRANSMISSION SHIFTS HARD THE WORSE THE ENGINE SHAKES. COLDER IT IS THE SLOWER THE WINDOWS ROLL UP AND DOWN ALONG WITH THE WIPERS. ENGINE DROPS RPM WHEN TURNING WHEEL WHILE IN PARK. WHEN DRIVING ENGINE DROPS ABOUT 100 - 200 RPM THEN KEEPS GOING BACK UP UNDER ACCELERATION BUT CAUSES TRANSMISSION TO SHIFT HARD. THIS PROBLEM CAUSES THE OUTPUT SHAFT SEAL TO BREAK AND REAR WHEEL SPEED SENSORS WERE...

THE CHASSIS CONTROL MODULE ERROR LIGHT JUST COME ON ....ALSO THE GPS AND RADIO THERE IS NO SOUND AND WONT TUNE IN THE IN TOUCH NOT WORKING

OUR FRONT RIGHT BUMPER WAS JUST SLIGHTLY DAMAGED WHEN BACK OUT OF OUR GARAGE. IT WAS VERY MILD COSMETIC DAMAGE THAT OCCURRED AT ONLY A SPEED OF PERHAPS 5 MPH. ORIGINAL BODY WORK ESTIMATES CAME IN AT $2,000 ONLY TO SPIRAL OUT OF CONTROL WITH THE STEERING MODULES BEING REPLACED THEM STEERING RACK BEFORE THE CAR WAS ULTIMATELY TOTALED AS THE STEERING PROGRAMMING WAS STILL OFF. UPON RESEARCH WE FOUND OUT THAT THIS PARTICULAR MODEL WAS PLAGUED WITH ELECTRONIC STEERING ISSUES WHICH APPEARED TO BE ADDRESSED UNDER MULTIPLE RECALLS. THE INSURANCE COMPANY STATED THAT THEY HAVE VIDEOS OF THE STEERING WHEEL GOING CRAZY BACK AND FORTH WILDLY AFTER THE MODULES WERE REPLACED. I AM EXTREMELY CONCERNED THAT SUCH AN INSIGNIFICANT BUMP COULD NOT ONLY RESULT IN TOTALING A VEHICLE BUT COULD JEOPARDIZE A DRIVER'S SAFETY WITH THE STEERING ISSUES.

I HAD 2 RIGHT SIDE HEADLIGHTS BLOWN OUT THE LED AND INFINITI SAYS THIS NEVER HAPPENS BUT IT HAPPEN TO ME 2 TIMES ON THE SAME EXACT SIDE AND THE LIGHTS INSIDE MY CAR FLECKER AND BURN OUT

WHILE DRIVING MY VEHICLE TODAY APPROXIMATELY AT 4:20 PM MST, MY STEERING AND BRAKING SYSTEM STOPPED WORKING WHILE I WAS DRIVING AND AS I WAS APPROACHING AN INTERSECTION LOCATED HERE IN COLORADO SPRINGS, CO. THIS SCARED ME AND I THOUGHT I WAS ABOUT TO DIE. IS THERE A RECALL ON THE 2014 INFINITI Q50 HYBRID STEERING AND BRAKING SYSTEM? IF SO, WHAT DO I DO ABOUT THESE ISSUES? SO MANY LIVES ARE AT DANGER WITH THIS VEHICLE AND ITS STEERING AND BRAKE SYSTEMS. THIS MUST BE FIXED IMMEDIATELY! I'M IN LAW ENFORCEMENT AND THIS COULD BE CATASTROPHIC FOR INFINITI AND NISSAN. *TR

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT WHILED DRIVING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. AS A RESULT, THE STEERING WHEEL WAS TURNED WITH EXCESSIVE FORCED. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED INDICATING STEERING CHASSIS SYSTEM CONTROL ERROR. THE VEHICLE WAS TAKEN TO WARREN HENRY INFINITI DEALER, (2300 NE 151ST ST, NORTH MIAMI, FL 33181, (305) 652-9999) AND WAS DIAGNOSED THAT POWER STEERING MODULE MIGHT NEEDED TO BE REPLACED OR A SOFTWARE UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

100% MANUFACTURER DEFECTIVE, DAS, RECALL PERFORMED IN 2016 AT THE HERBS CHAMBERS PRIOR US PURCHASING THE VEHICLE IN APRIL 2017. CAR BROKE DOWN IN HIGHWAY @ 65 MPH.

WHILE DRIVING, THE CAR LOST ALL POWER, STEERING AND BREAKING CAPABILITIES. ALL OF THE DASH WARNING LIGHTS LIT UP. INFINITY REPLACED THE ABS SYSTEM.

TODAY NOVEMBER 6, 2019, AT ABOUT 12:30 PM AFTER I STARTED MY VEHICLE THE STEERING WAS VERY HARD TO STEER AND MANEUVER. I DROVE THE VEHICLE BACK HOME BUT HAD A HARD TIME STEERING. MY VEHICLE HAS ADAPTIVE STEERING. I CALLED ABOUT A RECALL THAT WAS ISSUED FOR THIS PROBLEM AND WAS TOLD A SOFTWARE UPDATE WAS MADE IN JULY OF 2016. IT APPEARS THAT THIS HAS NOT RESOLVED THE ISSUE AND MY VEHICLE MAY LEAD TO A POSSIBLE CRASH IF I DRIVE IT. I WAS TOLD THAT THE ISSUE WAS RESOLVED DESPITE THE FACT THAT I HAD AN ISSUE TODAY. THE WEATHER WAS ABOUT 36 F AND I DON'T BELIEVE IT WAS A WEATHER RELATED. ISSUE. I WAS PARKED AT A SHOPPING MALL AT THE TIME IT OCCURRED THE VEHICLE WAS STILL WARM WHEN I STARTED THE VEHICLE.

THE CHASIS CONTROL SYSTEM ERROR WARNING IIS ON ALSO KEY SYSTEM ERROR IS ON ALSSO THE RADIO WORKS BUT NO SOUND FROM SPEAKERS

STEERING WHEEL LOCK UP WHILE DRIVING AND THE CAR STILL RUNNING

TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE DRIVING VARIOUS SPEEDS AND WHEN THE VEHICLE WAS INITIALLY STARTED, IT UNEXPECTEDLY STEERED TO THE RIGHT. THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO SHEEHY INFINITI OF ANNAPOLIS (123 FERGUSON RD, ANNAPOLIS, MD 21409, (443) 400-7125) WHERE THE COMPUTER WAS RESET, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

- [ ] 2014 Q50 SPORT VQ3.7VHR PREMIUM BASE WITH 51K MILES. YOU'LL JUST BE DRIVING ALONG AND THE POWER STEERING JUST STOPS WORKING! THE STEERING GETS VERY ROUGH AND THE VEHICLE IS DIFFICULT TO CONTROL, IT'S DONE IT 3-TIMES NOW! ON THE WARNING INDICATOR LIGHTS: 'POWER STEERING WARNING LIGHT' TURNS ON & THE 'VEHICLE DYNAMIC CONTROL' LIGHT ALSO. THEN ON THE VEHICLE INFORMATION DISPLAY: 'CHASSIS CONTROL SYSTEM ERROR' (SEE OWNER'S MANUEL) TURNS ON. YOU TURN THE CAR OFF AND START IT AGAIN AND IT GOES AWAY, SOMETIMES. IT'S HAPPENED THREE TIMES SO FAR, AND NOW IT'S NOT DOING IT IT'S BEEN WORKING FINE FOR TWO DAYS NOW? YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN AND IT'S VERY UNSAFE. THE DEALERSHIP SAID MY BASIC WARRANTY HAS EXPIRED AND I JUST HAVE THE POWER TRAIN WARRANTY LEFT, UNLESS I PURCHASE AN EXTENDED WARRANTY. THIS VEHICLE DOES NOT HAVE DAST TO...

"TAKATA RECALL" I HAVE LOST CONTROL OF THE STEERING IN MY CAR ON MULTIPLE OCCASIONS. I HAVE TAKEN THE CAR TO THE INFINITI DEALERSHIP TWICE, AND TWICE THEY HAVE REPLACED THE THREE COMPUTERS IN THE CAR THAT CONTROL THE STEERING. THOUGH I HAVE BEEN ABLE TO SAVE THE CAR FROM AN ACCIDENT SO FAR I FEAR I WILL NOT ALWAYS BE AS LUCKY.

DURING 20 DEGREE F, I DROVE MY CAR WITH NO ISSUES TO A RETAIL STORE, PARKED IT IN A PARKING LOT. AFTER SHOPPING, RETURNED TO MY CAR & STARTED IT UP, PUT IN REVERSE, STARTED BACKING UP, THEN SEVERAL MALFUNCTION LIGHTS LIT UP ON THE CAR'S DASH & THE STEERING WHEEL LOCKED ALL OF A SUDDEN. I COULD NOT TURN THE STEERING WHEEL. I COULD ONLY MOVE THE CAR FORWARD & BACKWARD & THIS IS ALL WHILE THE CAR IS POWERED ON. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. IN PAST HISTORY, THERE HAS BEEN 2 OTHER STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & ADAPTIVE STEERING PARTS) ON THIS SAME MAKE/MODEL,& YEAR. THE DEALERSHIP SERVICE TEAM TOLD ME ON 1/22/19 & THE ISSUE WITH MY CAR WAS THE CHASSIS CONTROL MODULE (THE BRAIN OF THE STEERING WHEEL) & A LANE DEPARTURE MALFUNCTION & THE COST OF REPAIR...

DURING 20 DEGREE F, I DROVE MY CAR WITH NO ISSUES TO A RETAIL STORE, PARKED IT IN A PARKING LOT. AFTER SHOPPING, RETURNED TO MY CAR & STARTED IT UP, PUT IN REVERSE, STARTED BACKING UP, THEN SEVERAL MALFUNCTION LIGHTS LIT UP ON THE CAR'S DASH & THE STEERING WHEEL LOCKED ALL OF A SUDDEN. I COULD NOT TURN THE STEERING WHEEL. I COULD ONLY MOVE THE CAR FORWARD & BACKWARD & THIS IS ALL WHILE THE CAR IS POWERED ON. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. IN PAST HISTORY, THERE HAS BEEN 2 OTHER STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & ADAPTIVE STEERING PARTS) ON THIS SAME MAKE/MODEL,& YEAR. THE DEALERSHIP SERVICE TEAM TOLD ME ON 1/22/19 & THE ISSUE WITH MY CAR WAS THE CHASSIS CONTROL MODULE (THE BRAIN OF THE STEERING WHEEL) & A LANE DEPARTURE MALFUNCTION & THE COST OF REPAIR...

BOUGHT CAR ON 12/30/17. UPON DRIVING HOME THE CAR SWERVED REPEATED INTO OTHER LANES. AS IT WAS SNOWING OUT, I DID NOT TAKE IT SERIOUSLY. THEN ON 12/31/18 AND 1/1/18 I DID NOT DRIVE. ON 1/2/18 I EMAILED MY SALES REP AND INFORMED HIM OF THE SWERVING AND MY CONCERN FOR SAFETY. NO RESPONSE. THEN ON 1/3/18 I EMAILED JAKE WILLIAM AGAIN AND STILL NO RESPONSE. PS I HAVE COPIES OF ALL EMAILS. THEN ON 1/4/18 LIA CONTACTED ME ON MY EXPERIENCE. I INFORMED THEM AND THEN JAKE CALLED ME. HE INFORMED ME TO BRING TO CAR BACK FOR AN ALIGNMENT CHECK. I DID. SERVICE INFORMED ME MY NEWLY CERTIFIED CAR WAS OUT OF ALIGNMENT. THEY SAID THEY FIXED IT. I DROVE IT HOME AND IMMEDIATELY INFORMED JAKE WILLIS IT WAS STILL PULLING BOTH SIDES. I TOLD HIM I AM BRINGING IT BACK TOMORROW 1/12/18 AND I WOULD NEED TO...

IT STARTED WITH A FLAT TIRE AND THE PSI LIGHT LITE UP ON BOARD AND FLAT TIRE ALSO, HAD THE FLAT TIRE FIXED AND TOOK CAR TO THE SHOP WHERE I GOT TIRES REPLACED, WITHIN A YEAR OF OWNERSHIP, REPLACED DUE TO THEM BEING BUBBLED GM REPLACED THEM FOR FREE; TOOK CAR TO (JUST TIRES GM RECOMMENDATION) WITH FREE TIRE BALANCE AND ROTATION AND THEY ALSO DID FRONT END ALIGNMENT, AFTER THAT LIGHTS WAS STILL ON AND SHOP REP SAID TO DRIVE THE CAR A COUPLE MILES AND IT WOULD RESET ITSELF SO I DID AND STILL LIGHT WAS ON DROVE TO CHURCH ON 4 LANE HWY 85 N BOUND AND I FELT A SLIGHT TUG ON THE RIGHT PASSENGER SIDE OF THE FRONT OF THE CAR AND DECIDED TO MOVE OUT OF THE LANE BEHIND A 18 WHEELER AS I ATTEMPTED TO MOVE OUT OF MY LANE THE CAR...

TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND COLLIDED INTO A RESIDENTIAL BUILDING. THE CONTACT RECEIVED MINOR INJURIES AND RECEIVED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT FULLY DIAGNOSED. IT WAS UNKNOWN IF THE AIR BAGS DEPLOYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,000.

WITH THE VEHICLE STATIONARY, OR AT A VERY LOW SPEED, NOT SURE BUT IN A PARKING LOT. I WAS BACKING OUT OF A PARKING SPOT AFTER TRANSITIONING FROM REVERSE TO DRIVE TURNED THE STEERING WHEEL TO THE LEFT RATHER QUICKLY AND THE STEERING WHEEL CAME TO AN ABRUPT STOP WITH A NOTICEABLE THUD SOUND. AFTER IT STOPPED I WAS ABLE THEN ABLE TO CONTINUE TURNING TO THE LEFT BUT MORE EFFORT WAS REQUIRED AND NOTICEABLY STEPPED FEEL TO THE MOVEMENT FOR ABOUT 30 SECONDS. I HAVE HAD THIS HAPPED TWICE, AND HAVE EXPERIENCED THE STEPPED FEEDBACK ON TWO OTHER OCCASIONS BUT IT TOOK A LOT LONGER FOR THE FEELING TO GO AWAY.

UNSAFE VIBRATION AND UNCONTROLLABLE STEERING WHEN BREAKING OVER 40 MPH. SONAR SENSORS DOESN'T NOT WORK AT ALL. WHEN TRAVELING ON THE HIGHWAY OR STREETS AND ABOVE 20 MPH WHEN BREAKING FOR A TRAFFIC LIGHT THERE IS AN INTENSE VIBRATION THAT SHAKES THE CAR AND STEERING WHEEL, ALSO MAKE TURNING, CONTROLLING THE STEERING WHEEL AND STAYING IN THE LANE EXTREMELY DIFFICULT!

IT IS DIFFICULT TO CONTROL THE CAR. SPECIALLY DURING CURVES/TURNING. A LOT OF FORCE MUST BE MAINTAINED IN THE STEERING WHEEL. THE CARS WANTS TO GO OPPOSITE TO THE DIRECTION BEING MANIPULATED BY THE DRIVER IN THE STEERING WHEEL.

DAS (DIRECT ADAPTIVE STEERING) STEER BY WIRE SYSTEM LOSES CALIBRATION WHICH CAUSES STEERING LOSS. DEALERS RE-CALIBRATE SYSTEM BUT CALIBRATION LOSS CONTINUES. FAULTS AND ERRORS DON'T REGISTER AND BACKUP STEERING SYSTEM DOES NOT ENGAGE AS THE FAULT IN THE SYSTEM IS NOT TRIGGERED BUT MAKES THE CAR UNDRIVEABLE AND CREATES A MAJOR SAFETY ISSUE WHEN CALIBRATION CAUSES THE CAR TO STEER (TURN) WITHOUT TURNING THE STEERING WHEEL. THIS HAPPENS FROM START AND IN MOTION, BOTH CITY AND HIGHWAY. IN MY EXPERIENCE ALWAYS DURING WARM WEATHER AND WHEN DRIVING STRAIGHT.

ON SEVERAL OCCASIONS WHILE DRIVING MY CAR, IT HAS LOCKED UP ON ME. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP THREE TIMES FOR THIS SAME ISSUE. THE LAST TIME I TOOK IT IN BECAUSE MY CAR LOCKED UP ON ME AFTER COMING OFF AN HIGHWAY AND I WAS HIT BY ANOTHER CAR. I TOOK IT BACK TO INFINITI WHO CLAIMED THEY COULD NOT DUPLICATE THIS ISSUE. EVEN THOUGH I POINTED THEM TO SCORES AND SCORES OF SIMILAR ISSUES BEING REPORTED ON THE INTERNET. INFINITI'S RESPONSE WAS "ANYONE CAN WRITE ANYTHING ON THE INTERNET". I THOUGHT THIS COMMENT WAS INSENSITIVE AND DOWNRIGHT RIDICULOUS. EVEN THOUGH ANYONE CAN WRITE ANYTHING ON THE INTERNET, MOST PEOPLE WOULD NOT GET ON THE INTERNET TO COMPLAIN ABOUT A PROBLEM WITH THEIR CAR THAT WAS NOT TRUE - WHAT WOULD THEY GET OUT OF IT??INFINITI'S CAVALIER ATTITUDE HAS SHOCKED ME SINCE MY FAMILY HAVE...

STEERING FAILED COMPLETELY APPROXIMATELY 8/12/15 WHILE ON THE ROAD. INCIDENT OCCURRED WHILE AT A SLOW PACE AND I WAS ABLE TO FORCE STEER THE CAR TO THE SIDE OF THE ROAD. TODAY I WENT TO START THE CAR IN MY GARAGE AND ONCE AGAIN THE CAR HAD NO STEERING.DEALER WAS ABLE TO FIX THE PROBLEM HOWEVER I FEEL THAT THIS IS A MAJOR PROBLEM THAT COULD BE DANGEROUS. FOR INSTANCE, IF MY WIFE HAD BEEN DRIVING IN THE FIRST INCIDENT SHE WOULD NOT HAVE STRONG ENOUGH TO STEER THE CAR TO THE SIDE OF THE ROAD. COAST INFINITY IN SARASOTA, FL 941-924-1211 TODAY THE STEERING FAILED AGAIN BUT OCCURRED WHEN I STARTED THE CAR IN MY GARAGE. WAS NOT TRAVELING AT THE TIME.

STEERING WHEEL FAILED TO RESPOND. WHEELS FELT DISCONNECTED WITH THE STEERING WHEEL. IT COULD HAVE BEEN TRAGIC IF I WAS DRIVING AT A HIGHER SPEED.....UPDATED 12/03/15 *BF THE DEALER WAS UNABLE TO REPLICATE THE ISSUE. UPDATED 12/07/15.*JB

I WAS BACKING UP INTO A SPACE AND LOST COMPLETE STEERING - AUTOMATIC OR MANUAL. THE STEERING WHEEL WAS TURNING FREELY AND THE FRONT TIRES REMAINED IN THE POSITION THEY WERE IN JUST PRIOR TO THIS INCIDENT. I STOPPED THE CAR IMMEDIATELY AND TURNED OFF THE ENGINE. AFTER RESTARTING THE CAR, I CONTINUED BACKING UP BUT FELT THE TORQUE OF THE STEERING WHEEL ALTERNATING BETWEEN POWER STEERING AND MANUAL STEERING. ...UPDATED 12/03/15 *BF

I WAS DRIVING AT 45 MPH ON A STRAIGHT PARKWAY WITH ONE HAND LOOSELY ON THE STEERING WHEEL WHEN ALL OF A SUDDEN THE STEERING WHEEL WENT TO THE RIGHT AS DID THE FRONT WHEELS AS IF I WAS MAKING A RIGHT HAND TURN. I PULLED THE STEERING WHEEL TO THE LEFT IN ORDER TO CONTINUE GOING STRAIGHT AND PLACED MY FOOT ON THE BRAKE. A FEW SECONDS LATER, I INTENTIONALLY TOOK MY HANDS OFF THE STEERING WHEEL AND, AGAIN, THE CAR WANTED TO MAKE A RIGHT HAND TURN. THIS PHENOMENON WITH THE STEERING LASTED ABOUT 15 MINUTES AT WHICH TIME THE STEERING WAS NORMAL. ..UPDATED 05/07/15 *BF UPDATED 9/16/2015 *JS

TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD INDEPENDENTLY VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE UPDATE WAS COMPLETED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

DAS STEERING FAILED AGAIN. THIS WAS RECALLED SEVERAL TIMES IN 2013-2014 FOR THE SAME PROBLEM. DEALER AND MANUFACTURER "RECTIFIED" PROBLEM 3 TIMES. STEERLNG SEIZES UP WHEN TEMPERATURES FALL BELOW 0 DEGREES. STEERING FAILURE AND CHASSIS FAILURE COME ON. CAR REQUIRED TOWING TO DEALER EACH TIME LAST YEAR. I WAS ABLE TO GET IT TO THE DEALER THIS TIME, WITH DIFFICULTY, NO POWER STEERING AND STEERING WHEEL IS 90 DEGREES OFF CENTER. DEALER PROVIDED A LOANER AS THEY HAD PREVIOUSLY. THIS IS STILL A DANGEROUS PROBLEM THAT INFINITI HAS NOT RESOLVED. *JS

TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE PARKED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

CAR INTERMITTENTLY TURNS BY ITSELF. IT WILL MAKE A LEFT TURN IF I RELEASE MY GRIP ON THE STEERING WHEEL AT 35MPH+. THIS IS NOT AN ALIGNMENT ISSUE, IT IS MUCH MORE THAN THAT AND ALSO, THE POWER STEERING HAS QUIT ON 3 OCCASIONS, REVERTING TO STANDARD STEERING WHICH NEARLY GOT ME IN A HEAD ON COLLISION. ALSO, THE STEERING ISSUE WILL STOP AS SUDDENLY AS IT STARTS. I KNOW THE DIFFERENCE BETWEEN AN ALIGNMENT ISSUE AND A CAR THAT WANTS TO TURN BY ITSELF. THIS IS A FIGHT TO KEEP THE CAR GOING STRAIGHT ON A LEVEL, STRAIGHT ROAD THEN ALL OF A SUDDEN IT WILL STOP DOING IT! NORMALLY THE PROBLEM LASTS FOR 20-30 MINUTES AND SOMETIMES WHEN I CHANGE STEERING MODES, THE PROBLEM WILL STOP BUT NOT USUALLY. SOMETIMES I PULL OVER AND SHUT THE ENGINE OFF AS SUGGESTED BY INFINITI BUT THAT HAS NEVER WORKED. ALSO,...

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V588000 (STEERING); HOWEVER, THE FAILURE RECURRED IN ABOVE FREEZING CONDITIONS ONE YEAR LATER. WHILE DRIVING 10 MPH IN A PARKING LOT, THE "CHASSIS MALFUNCTION" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE FAILED TO STEER IN THE INTENDED DIRECTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.

I AM MAKING THIS REPORT TO ALERT YOU TO WHAT I BELIEVE IS A DANGEROUS CONDITION IN A NEWLY OFFERED VEHICLE SYSTEM, AS REPORTED BY A WRITER ([XXX] ) FOR MOTOR TREND MAGAZINE. I DO NOT OWN THIS VEHICLE NOR ANY INFINITI MODEL. THE VEHICLE INVOLVED IS BEING USED BY THE MAGAZINE AS A LONG TERM TEST VEHICLE. THE MAGAZINE REPORTED AT HTTP://WWW.MOTORTREND.COM/ROADTESTS/ONEYEAR/SEDANS/1412_2014_INFINITI_Q50S_37_UPDATE_5/ THAT THE ACTIVE LANE CONTROL SYSTEM CAUSES THE VEHICLE TO VEER TOWARD FREEWAY EXITS. I BELIEVE THAT THIS IS DANGEROUS AND IS LIKELY TO RESULT IN BOTH SINGLE-VEHICLE AND MULTIPLE-VEHICLE CRASHES. THE SINGLE-VEHICLE CRASHES ARE LIKELY TO OCCUR WHEN THE DRIVER FAILS TO ACT IN TIME. THE MULTIPLE-VEHICLE CRASHES ARE LIKELY TO OCCUR WHEN THE DRIVER SWERVES TO CORRECT THE CAR'S PATH, AND EITHER HITS OTHER CARS, OR CAUSES THEM TO BRAKE AND SWERVE TO MISS THE INFINITI. IN ORDER TO PROTECT ALL MOTORISTS AND PASSENGERS, PLEASE...

ON 12/26/2014 & 12/27/2014 AT SPEEDS BETWEEN 5 MPH & 30 MPH, THE CAR WANTED TO TURN ITSELF TO THE RIGHT...IT REQUIRED DRIVERS CORRECTION WITH SIGNIFICANT FORCE TO MAINTAIN A STRAIGHT LINE ON THE ROAD. ON 12-27-2014, TAKING THE CAR TO THE INFINITI DEALER (SACRAMENTO INFINITI) THE PROBLEM WENT AWAY AFTER REACHING FREEWAY SPEEDS. I LEFT THE CAR WITH THE DEALER SERVICE DEPARTMENT FOR DIAGNOSIS & REPAIR. THE SERVICE MANAGER SAID HE WAS COMPLETELY UNAWARE OF THIS TYPE OF PROBLEM. THE CAR HAS "DIRECT ADAPTIVE STEERING" (A DRIVE BY WIRE SYSTEM). *TR

INFINITI Q50- VEHICLE BEGAN PULLING SEVERELY TO THE LEFT, REQUIRING ME TO TURN THE STEERING WHEEL RIGHT IN ORDER TO DRIVE STRAIGHT AND AVOID COLLIDING HEAD ON WITH ONCOMING TRAFFIC. THE ISSUE PERSISTS UNTIL THE CAR HAS BEEN DRIVEN AT 5-7 MINUTES CONTINUOUSLY, STOPPING AND RESTARTING THE VEHICLE DOES NOT CORRECT THIS EXTREMELY DANGEROUS ISSUE. ISSUE OCCURRED SEVERAL TIMES STARTING MARCH 2014, DEALERSHIP HAS ATTEMPTED TO RESOLVE THE PROBLEM ON 4 SEPARATE OCCASIONS. 3/7/14 DEALER PERFORMED DASH SOFTWARE UPDATE CLAIMED THE PROBLEM WAS SOLVED. 3/27/14 RETURNED VEHICLE TO THE DEALER AFTER SAME PROBLEM OCCURRED MULTIPLE TIMES, DEALER WAS UNABLE TO RE-CREATE THE ISSUE , RETURNED VEHICLE WITH NO ATTEMPT AT REPAIR, PROVIDING THIS LIST OF INSTRUCTIONS; #1 WHEN PARKING THE VEHICLE, STRAIGHTEN THE WHEELS BEFORE TURNING OFF THE CAR #2 DO NOT TOUCH STEERING WHEEL AFTER THE CAR HAS BEEN TURNED OFF #3 DO NOT TOUCH STEERING WHEEL WHEN ENTERING...

THE CAR BEGAN DRASTICALLY PULLING TO THE LEFT AND I HAD TO TURN THE WHEEL TO THE RIGHT, JUST TO HAVE IT DRIVE STRAIGHT. THIS CONTINUED FOR ABOUT 3 MILES. I GOT HOME, TURNED THE CAR OFF, WAITED APPROX 5 MINS AND TURNED IT BACK ON AND THE CAR CONTINUED PULLING TO THE LEFT. I ATTEMPTED TO DRIVE IT FOR AN ADDITIONAL 6-7 MILES IN AN EFFORT TO GET IT TO THE DEALER AND PRIOR TO GETTING TO THE DEALER, IT STARTED DRIVING PROPERLY. THE DEALER SAID THAT SINCE AN ERROR DID NOT APPEAR, THEY CANNOT DO ANYTHING. I TOOK THE CAR IN ANYWAY AND AN ENGINEER LOOKED AT THE CAR ON 8/4/14 AND THE ONLY THING IN THE LOGS WAS THAT THE CAR HAD LOW VOLTAGE. WE RESEARCHED STEERING ISSUES WITH THE Q50 AND THERE ARE MULTIPLE INSTANCES DOCUMENTED WHERE OTHER CONSUMERS ARE HAVING THIS SAME ISSUE. I LIVE...

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT WHILE DRIVING AT HIGH SPEEDS, THE ELECTRONIC GAUGES AND DISPLAYS IN THE VEHICLE SUDDENLY BECAME INOPERABLE AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE CONTACT INDICATED THAT THE EMERGENCY SOS BUTTON WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2000.

AFTER MERGING ONTO THE FREEWAY, THE CAR BEGAN PULLING TO THE LEFT. MY FIRST THOUGHT WAS A FLAT TIRE. CHECKING THE TIRE PRESSURES, THE FRONT LEFT TIRE DISPLAYED -- WHILE THE THREE OTHER TIRES WERE 35 OR 36 LBS. SINCE HAVE RUN FLAT TIRES, I CONTINUED DRIVING. AFTER APPROXIMATELY TWO MILES, THE PULLING BEGAN TO SUBSIDE. AFTER ABOUT ANOTHER MILE THERE WAS NO PULL AT ALL AND THE TIRE PRESSURE READ 35LBS FOR THE FRONT LEFT TIRE. I CHECKED THE FRONT TIRE WHEN I STOPPED AND THERE WAS NOTHING WRONG WITH IT. I AM GUESSING IT WAS A PROBLEM WITH THE ELECTRONIC STEERING. I HAVEN'T HAD ANY ISSUES SINCE. I HAVE AN APPOINTMENT WITH THE DEALER TO HAVE THE CAR CHECKED IN TWO WEEKS WHEN I TAKE IT IN FOR ROUTINE SERVICE. *TR.....UPDATED 12/03/15 *BF

ON SEVERAL OCCASIONS THIS Q50 SPORT SUDDENLY BEGINS PULLING VERY STRONGLY TO THE LEFT, ALMOST TURNING ME INTO ONCOMING TRAFFIC IN ONE INSTANCE. THIS ISSUE HAS STOPPED AND STARTED AGAIN A FEW DIFFERENT TIMES. NO CHANGES HAVE BEEN MADE TO THE VEHICLE AND IT HAPPENS WHILE TRAVELING ON A LEVEL SURFACE AND USUALLY LASTS FOR A COUPLE OF HOURS THEN STOPS PULLING BUT OCCURS AGAIN AT SEEMINGLY RANDOM TIMES. IT IS A PROFOUND AND DANGEROUS PHYSICAL AND "AUTOMATIC" TURN OF THE STEERING WHEEL WHILE DRIVING ON A LEVEL, FLAT SURFACE AND THE WHEEL MUST BE HELD FIRMLY TO KEEP THE VEHICLE OPERATING IN A STRAIGHT LINE. IT IS EASY TO DETECT SINCE IT STOPS PULLING AS SUDDENLY AS IT STARTS. THE PROBLEM IS NOT ISOLATED TO MY CASE AS THERE ARE OTHER REPORTS OF THE SAME ISSUE ONLINE (SOME REPORTS HAVE IT PULLING RIGHT INSTEAD OF LEFT). THE OTHER REPORTS...

VEHICLE DRIFTS TO THE LEFT AND TO THE RIGHT MOSTLY ON THE FREEWAY, DAS DOES NOT FEEL TIGHT AND SAFE. CONSTANTLY NEEDS TO BE CORRECTED ON THE HIGHWAY. I HAVE HAD IT IN THE DEALERSHIP TWICE SO FAR AND WILL BE TAKING IT BACK AGAIN NEXT WEEK. THE DEALERSHIP FOUND THAT MY TOE WAS SLIGHTLY OUT OF ALIGNMENT AT 3149 MILES. TOE WAS CORRECTED HOWEVER, AFTER TECHNICIAN ROAD TEST OF 50 MILES, VEHICLE STILL HAS THE SIMILAR SENSATION. I DO NOT FEEL SAFE IN THIS VEHICLE. I TRADED IN MY G37 COUPE FOR THIS VEHICLE BECAUSE WE ARE HAVING ANOTHER GRANDCHILD HOWEVER, I WILL NOT ALLOW MY CHILDREN OR GRANDCHILDREN TO RIDE IN THIS VEHICLE. SALESMAN DID NOT ADVISE THAT VEHICLE WAS EQUIPPED WITH THE NEW TECHNOLOGY OF DAS OR I WOULD NOT HAVE PURCHASED THIS VEHICLE! VEHICLE IS NOW AT 3285. MY INTOUCH DUAL SCREENS HAVE MALFUNCTIONED 5 TIMES...

MY COMPLAINT ECHOES ALL OF THOSE THAT PRECEDE MINE. NISSAN HAS TO FIX THIS BEFORE SOMEONE DIES. WITH ONLY 200 MILES ON MY NEW Q50 WITH DAS I MADE A LEFT TURN. THE CAR WENT STRAIGHT AFTER THE TURN BUT THE STEERING WHEEL LOCKED IN THE LEFT TURN POSITION. ALMOST IMMEDIATELY A MESSAGE APPEARED ON THE ODOMETER SCREEN THAT SAID "WARNING . SUSPENSION MALFUNCTION CHECK OWNERS MANUAL". I COULD NOT TURN THE WHEEL SO I STOPPED THE CAR AND SHUT IT OFF. WHEN I RESTARTED THE VEHICLE THE STEERING WORKED AND I DROVE IT BACK TO THE DEALER.I LEFT IT THERE AND TOLD THE DEALER I DID NOT WANT TO DRIVE THE CAR AND THAT I WANTED A FULL REFUND. THE NEXT TWO WEEKS WERE INTERESTING AND VERY SAD. THE DEALER SERVICE DEPARTMENT TOLD ME THAT THEY COULD NOT FIND ANYTHING WRONG. NISSAN TOLD ME THAT MY CAR WAS NOT...

I TOOK DELIVERY OF MY 2014, FULLY LOADED INFINITI Q50S ON 8/31/13. THE VEHICLE IS EQUIPPED WITH INFINITI'S NEW "DIRECT ADAPTIVE STEERING" SYSTEM, WHICH THEY HAIL AS THE FIRST ON THE MARKET STEER BY WIRE SYSTEM. ON 11/15/13 I NOTICED FOR THE FIRST TIME THE STEERING ERRATICALLY PULLING, TYPICALLY TO THE LEFT BUT OCCASIONALLY TO THE RIGHT. IT IS AT TIMES SO PRONOUNCED THAT IT IS AS IF THE VEHICLE STEERING IS FIGHTING ME. THE PROBLEM OCCURS FREQUENTLY AND PERSISTS TO THIS DAY. THIS BEHAVIOR IS INTERMITTENT AND IS VERY DIFFERENT THAN AN ALIGNMENT ISSUE. IT HAPPENS ON STRAIGHT STRETCHES OF ROAD AND IS GENERALLY NOTICEABLE DURING HIGHWAY TRAVEL, GIVEN THE HIGHER SPEEDS AND STRAIGHT STRETCHES OF ROAD. THIS BEHAVIOR HAD BEEN OBSERVED BY INFINITI SERVICE PERSONNEL AND HAD BEEN DOCUMENTED BY OTHER OWNERS AS WELL. IT IS ALSO CLEARLY NOTICEABLE TO PASSENGERS IN MY VEHICLE. I HAVE MADE MULTIPLE...

AFTER HAVING A GREAT EXPERIENCE OWNING A '04 INFINITI G35X, I PURCHASED AN INFINITI Q50 IN MID OCTOBER, 2013 IN DALLAS, TX. IN ADDITION TO SOFTWARE ISSUES WITH NAV & APPS, I HAVE HAD PROBLEMS BEING ABLE TO UNLOCK OR START MY CAR W/O MY KEY FOB. THREE TIMES I LOST STEERING CONTROL WHEN THE WEATHER WAS NEAR 32 DEG. F... TWICE IN DRIVEWAY (REPORTED TO INFINITI IN MY SURVEY) AND ONCE WHILE DRIVING AND THEN I WOULDN'T HAVE BEEN ABLE TO SWERVE IF NECESSARY (VERY DANGEROUS)! RESTARTING THE CAR ALLEVIATED THE PROBLEM EACH TIME. AFTER RECEIVING A "SERVICE CAMPAIGN" NOTICE I TOOK MY CAR TO THE DEALERSHIP. THE SERVICE MGR. SAID THAT HE HADN'T HEARD OF ANY PROBLEMS WITH THE DAS, BUT I HAD THE RECALL NOTICE IN MY HAND AND MY SALES REP TOLD ME THAT SHE WAS HAVING THE SAME PROBLEM. THIS PAST WEEKEND I VISITED A...