NHTSA Complaint #10574277 — 2014 INFINITI Q50

MY COMPLAINT ECHOES ALL OF THOSE THAT PRECEDE MINE. NISSAN HAS TO FIX THIS BEFORE SOMEONE DIES. WITH ONLY 200 MILES ON MY NEW Q50 WITH DAS I MADE A LEFT TURN. THE CAR WENT STRAIGHT AFTER THE TURN BUT THE STEERING WHEEL LOCKED IN THE LEFT TURN POSITION. ALMOST IMMEDIATELY A MESSAGE APPEARED ON THE ODOMETER SCREEN THAT SAID "WARNING . SUSPENSION MALFUNCTION CHECK OWNERS MANUAL". I COULD NOT TURN THE WHEEL SO I STOPPED THE CAR AND SHUT IT OFF. WHEN I RESTARTED THE VEHICLE THE STEERING WORKED AND I DROVE IT BACK TO THE DEALER.I LEFT IT THERE AND TOLD THE DEALER I DID NOT WANT TO DRIVE THE CAR AND THAT I WANTED A FULL REFUND. THE NEXT TWO WEEKS WERE INTERESTING AND VERY SAD. THE DEALER SERVICE DEPARTMENT TOLD ME THAT THEY COULD NOT FIND ANYTHING WRONG. NISSAN TOLD ME THAT MY CAR WAS NOT A PART OF THE NOVEMBER, 2013 RECALL; THAT A RECALL HAD BEEN ISSUED IN DECEMBER, 3013, AND ANOTHER ON THE DAY I PURCHASED THE CAR. I WAS NOT INFORMED OF ANY OF THESE RECALLS.IF I HAD BEEN INFORMED I WOULD NOT HAVE PURCHASED THE VEHICLE. THE DEALER WORKED HARD ON MY BEHALF, BUT THEY SAID THAT THEY COULD NOT REFUND ALL OF MY MONEY WITHOUT SOME "PARTICIPATION" FROM NISSAN. I CALLED NISSAN NUMEROUS TIMES AND I TALKED TO A REGIONAL MANAGER WHO TOLD ME THAT THE MALFUNCTION HAD TO OCCUR TWO MORE TIMES SO THAT IT WOULD QUALIFY UNDER THE LEMON LAW. TO QUALIFY FOR A REFUND FROM NISSAN MY WIFE AND I WOULD HAVE TO RISK LIFE AND LIMB TWO MORE TIMES. UNACCEPTABLE. I REFUSED TO TAKE POSSESSION OF THE CAR, AND THE DEALER GOT ME OUT OF THE DEAL. IT COST ME SOME MONEY AND I AM SURE THE DEALER LOST A FEW BUCKS. NISSAN HAS A VERY REAL PROBLEM HERE. SOMEONE IS GOING TO DIE. THEY SHOULD STAND UP, ADMIT THE PROBLEM, AND FIX IT. *TR