NHTSA Complaint #11420260 — 2014 INFINITI Q50

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11420260
Vehicle 2014 INFINITI Q50
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

1. The Electric Power Assist System or DAS malfunctioned preventing the car to steer correctly. When pulling out of side street onto the main boulevard, the car would not steer straight, there was no response from the steering wheel input and the vehicle crashed into a parked car parked on the side of the road 2. The safety of the driver and others were put at risk because the car crashed. 3. The problem has not be confirmed by the dealer our insurance company stated they may or may not investigate the problem. 4. Our insurance company has photos of the accident and damaged vehicle but has not inspected the car components for possible failure. 5. No warning light or messages were displayed to the best of my knowledge prior to the crash. 6. There was a safety recall # 16V430000 for this model and model year but our VIN indicates that there is not an outstanding recall currently for the car

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