NHTSA Complaint #10681291 — 2014 INFINITI Q50

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V588000 (STEERING); HOWEVER, THE FAILURE RECURRED IN ABOVE FREEZING CONDITIONS ONE YEAR LATER. WHILE DRIVING 10 MPH IN A PARKING LOT, THE "CHASSIS MALFUNCTION" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE FAILED TO STEER IN THE INTENDED DIRECTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.