2016 FORD FUSION Steering Problems
166 NHTSA complaints on file
All Steering Complaints — Page 2
The steering wheel is suddenly incredibly loose and while in park the steering wheel will rotate but the tires do not move with the steering wheel. While driving the steering wheel suddenly gets caught on something and will hold the steering wheel in place while turning the steering wheel. I have not the slightest idea on why this is happening but it is very concerning.
The power steering assist on my car completely shut off while I was on the highway. I almost got into multiple head-on collisions trying to get the car back home, and I have not been able to drive it since. The part that is faulty is very common in 2016 Ford Fusions, under the recall number #19S26. However, for some reason Ford is saying the recall is not available anymore to me, because it passed prior inspection two years ago when I bought the car. There were warnings as the steering shut off to stop the car, letting me know that I had power steering loss. I know from personal research that Ford should offer a recall for this, especially since they "inspected" it before letting me purchase the car, just 24 months ago. I spent $14000 on a relatively new car, and now they are charging $4500 to fix...
WHILE DRIVING TRYING TO MAKE A TURN...MY STEERING WHEEL JERKED AND I ALMOST RAN INTO A PARKED CAR BECAUSE MY POWER STEERING JUST ALL OF A SUDDEN FAILED!!! HOW DOES THAT..JUST HAPPEN? SO MY POWER STEERING ASSIST AND MY SERVICE ADVANCED TRAC LIGHT CAME ON.. AFTER THIS HAPPENED..! UNACCEPTABLE..I TAKE GOOD CARE OF MY VEHICLE..SO I SEE THERE WERE A WHOLE LOT OF COMPLAINTS OF THIS HAPPENING...AND WOULD LIKE FORD DEALER TO RECTIFY THIS PROBLEM IMMEDIATLY...THIS IS UNSAFE. IM IN CHICAGO.
While at a stop trying to make left hand turn steering assist disabled appeared and steering wheel locked up.
The contact's fiancé owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel became firm, with the ABS, power steering assist, and traction control warning lights illuminated. On one occasion, the contact stated that the vehicle slid into a ditch as a result of the failure. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 115,000.
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the steering wheel became still and difficult to maneuver. The power steering assist warning light was illuminated. The contact’s wife was able to maneuver the vehicle off the roadway. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic where it was diagnosed that the EPS system failed and needed to be replaced. The unknown dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,156.
The contact owns a 2016 Ford Fusion. The contact stated while making a right turn the steering wheel became dislodge and loosened. The contact stated that the steering wheel was not functioning correctly. The dealer was contacted and stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V167000 (Steering) and offered no additional assistance. The vehicle was taken to an independent mechanic and the contact was informed that the bolt in the steering column was worn. The steering column bolt was replaced. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 130,000.
The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle, the steering wheel loosened and wiggled from side to side. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, he became aware that the steering wheel was loose. There was no warning light illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 18V167000 (Steering) which he linked to the failure. The dealer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.
The contact owns a 2016 Ford Fusion. The contact stated while driving on the highway at an undisclosed speed and attempting to shift to the next lane, the steering wheel was difficult to turn. The contact was able to get to the side of the highway and turn off and restart the vehicle. The contact stated that the Hill Start Assist Not Available message was displayed. The contact called the dealer to schedule an appointment however, there was no available appointment for at least a week. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.
The contact owns a 2016 Ford Fusion. The contact stated while pulling into a parking space the vehicle lost power steering functionality. The contact stated there were several unknown warning lights illuminated with unknown messages displayed. The vehicle was towed to the contact’s daughter's residence. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were contacted and stated that the VIN was not under recall. The approximate failure mileage was 120,000.
The power steering goes out randomly, mostly when it is hot outside or on the interior. It is not included in the current recall for this issue, however it needs to be. It happened in 2021 and now is still happening in 2022. No issues prior to the failure until power steering alert goes off. I have almost crashed multiple times due to this failure.
While I am driving, the "Service AdvanceTrac" light comes on and flashes between these two error messages: "Hillside Start Assist Not Available" "Check Rear Park Aid" While these lights are flashing, the ABS light, airbag light, and the stability control light all come on and stay on, as well as the power steering goes out. This happens at random times, driving on expressways, in local stop and go traffic. In addition, the times the lights are not blinking and power steering is out, the brake pulses when you use it as if the ABS system was triggered- but for no reason. The road is fine, driving conditions are perfect--- no reason at all for it to happen. I bought the car from Dana Ford in August 2020 and brought it in over 6 times for this problem. Dana Ford had my car for well over 6 of the first 9...
AdvanceTrac System Malfunctioning 3 times while driving the AdvanceTrac system has malfunctioned while turning. Each incident, the Service AdvanceTrac light has come on mid turn, causing steering wheel to feel tight, not sure turn able in the moment, everything happens in a second or two. Two of the 3 incidents of AdvanceTrac abruptly disabling itself resulted in close calls with me almost not completing my turn safely and coming close to colliding with other vehicles on the roadway. Hill Assist and AdvanceTrac turn off causing multiple dash lights and warnings. I took the car today to Ed Morse Ford, Lebanon MO for diagnosis. I was told by the service department that because I had turned the car off, no error code could be scanned on the AdvanceTrac. In addition, a mechanic drove the vehicle and could not duplicate the issue. Service department indicated the "probable cause" was a steering assembly...
Power steering suddenly failed during left turn at low speed. "Steering Assist Fault", "Service AdvanceTrac" warnings as well as hill decent Dash has the two Stability Control Lights illuminated. There is no check engine light
Hello, I was driving towards the hotel I was staying at when I heard some squeaky noises when I was turning my car (this was at night). The next day, I was leaving the parking garage, about to drive onto a main road when my power steering went. I got the car towed to the auto dealership and it turns out that there are three recalls out on my car. One of which has to do with the steering bolts becoming corroded and the steering gear detaching and the the power steering going as a result. Yet the dealership is saying that the bolts are not corded so it is an internal issue. My car only has 66k miles on it … for the power steering to go while you are driving is very scary. It seems like this is a common issue and Ford is avoiding the issue with...
steering wheel attachment bolt came loose
While we were driving all dashboard lights came on and the power steering stooped working. This car had only 37841 miles, the shop had to replace complete steering gear/electronic
On Saturday Feb 5th, while driving our vehicle on the highway, the steering wheel started coming loose. By the time we parked the car in our driveway, the steering wheel was rocking in all directions at an inch. We had the steering wheel bolt replaced in 2018, because of this part being recalled. After being towed to a dealership, their claim is that it was caused by the bolt not being properly torqued during the recall. That seems unlikely, due to the time that has passed.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering assist failed, causing the steering wheel to make a loud screeching sound. The steering wheel then seized. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 122,000.
It’s the power steering it’s hard too turn my steering wheel at times
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the power steering assist and traction control warning lights illuminated. The power steering assists then failed. The dealer was made aware of the failure. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The failure mileage was 38,898.
I replaced the starter battery after the original battery reached the end of its life. Upon installing the new battery, I had dashboard messages showing “Electric Power Steering Assist failed” And other cascaded systems offline because of no steering. Without the steering assistance, the safety of driving the car is questionable. It is more difficult to steer than a vehicle without power steering. It takes all the strength to turn the wheel, even when the vehicle is moving. This vehicle had been serviced for a previous related recall in which the steering bolts would fail. Perhaps the replacement bolts have also failed. Whatever the root cause, the resultant failure mode has a high severity (lack of steering capability by a normal strength person). This could cause an accident.
At times when i put the car in gear & other times when i am actually driving, all of the warning lights & alarms (Rear Park Aid, ABS, Hill Start Assist Not Available, Service Advance Trac, & Stability Control Off), come on all at the same time. When these lights & alarms pop on, the steering gets a little harder, not losing all power steering, but again, the steering is a little harder & i don't think that's a good thing to have happen. Also while driving, the Anti-Lock Break System starts clicking. And sometimes when i start to mash on the break peddle, the peddle kind of drops down a little. Not to the point where it has caused the breaks to lock up, but i'm still not comfortable with that. If you were to do an online search of this problem you will see that several people are...
I'm just wondering how it is even remotely legal to sell a vehicle, whether used or new, with current open recalls. When I purchased my vehicle through Triple J Auto in Guam, they never informed me of any open recalls when I purchased the vehicle. Technically the car was in a used status, but, coming from the Department of Highway SAFETY, it seems preposterous that you would allow any vehicle to be sold with open recalls against the vehicle. I am just looking for any information as to how this could have gone unresolved for over three years, without me just looking up the VIN on a random day. Thank you
I can be driving and/or stopped and ABS, stability control and steering wheel indicator lights come on. Once I stop car and turn off for a few seconds and then turn back on, errors go away. Nothing may happen for a week but then the next week it may happen every time I drive. For me, this is a safety issue because once steering wheel has no power it is very, very hard to turn. I am attaching a “vehicle diagnostic report” that shows 2 of 18 systems had errors.
MY CAR STEERING WHEEL IS VERY TIGHT AND I'M WONDERING WHAT COULD IT BE IF I FIXED EVERYTHING
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITH UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROADWAY, WAITING APPROXIMATELY TEN MINUTES AND RESTARTED THE VEHICLE. THE VEHICLE RESTARTED AND TEMPORARILY RESUMED NORMAL DRIVING BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
FEBRUARY 19TH, 2021 (FRIDAY) WHEN THE VEHICLE WAS PARKED THE DASH LIGHTS FOR CHECK ENGINE, STABILITY CONTROL, EMERGENCY BRAKE, AIRBAG LIGHT, ADVANCE TRACK AND STEERING ASSIST FAULT BECAME ILLUMINATED. WHEN THE LIGHTS CAME ON, THE DRIVER WAS UNABLE TO USE TURN SIGNALS AND STEERING BECAME STIFF. THE DRIVER TURNED OFF THE VEHICLE AND TURNED IT BACK ON, THE LIGHTS WERE NO LONGER ILLUMINATED AND WAS ABLE TO DRIVE HOME (20 MILES) WITHOUT FURTHER INCIDENT. THE FOLLOWING DAY (SATURDAY) THE DRIVER WAS DRIVING AT 70MPH ON THE HIGH WAY WHEN THE LIGHTS CAME ON AGAIN. THEY IMMEDIATELY EXITED THE HIGHWAY (THIS IS WHEN IT WAS LEARNED THAT THE TURN SIGNALS WOULD NOT WORK). THE DRIVER AGAIN TURNED OFF AND TURNED BACK ON THE VEHICLE. THE DRIVER DROVE THE VEHICLE ANOTHER 50 MILES WITHOUT INCIDENT AND SCHEDULED A SERVICE APPOINTMENT WITH THE FORD DEALER. SUNDAY, WHILE THE VEHICLE WAS IN OPERATION ON...
I WAS PULLING OUT ACROSS TWO LANES OF TRAFFIC ON A FLAT CITY STREET GOING APPROXIMATELY 15 MPH, AND AS I WAS HOLDING THE WHEEL, MAINTAINING MY DRIVE LINE, THE STEERING DROPPED OUT AND I WAS ROTATING THE WHEEL LEFT AND RIGHT DESPERATE FOR THE STEERING WHEEL TO GRAB CONTROL AGAIN. IT FINALLY REGAINED SOME CONTROL BUT THE STEERING IS NOT CONSISTENT, IT DOESNT SEEM LIKE, ITS IN CONSTANT CONTROL OF THE VEHICLE, ALMOST LIKE ITS SHORTING OUT.
AS I WAS DRIVING THE WRENCH SYMBOL CAME ON (SEE MANUAL), THEN ABS, TRACTION CONTROL, ENGINE FLUID TEMP, NO DIRECTIONALS, NO HEAT OR DIRECTIONALS, NO DASH LIGHTS, LOW TIRE PRESSURE, AND HILL ASSIST LIGHTS ALL CAME ON AND OFF. I WAS DOING HIGHWAY SPEEDS. WHILE THIS IS A NEW TO ME CAR I HAVE ALWAYS HAD FORDS INCLUDING AN EXCURSION AND MORE RECENTLY AN 07 FOCUS THAT DIED AT 300,000. I NEVER HAD ANY ISSUES WITH THEM ALBEIT THEY WERE BOTH NEW. I AM TOTALLY DISAPPOINTED IN THIS VEHICLE AND IT REALLY HAS ME THINKING ABOUT NEVER BUYING A FORD AGAIN.
I WAS DRIVING AND THE STEERING BECAME STIFF AND VERY DIFFICULT TO TURN NEXT MORNING I STARTED THE VEHICLE AND COULD NOT TURN STEERING AT ALL ! POWER STEERING ASSIST FAULT !
A FEW WEEKS AFTER HAVING RECEALLS PERFORMED FOR THE STEERING AND AIRBAG ISSUES, I WAS DRIVING ON THE FREEWAY AND GOT A WARNING LIGHT(ATTACHED) THAT SAID "STEERING FAULT SERVICE NOW". THE STEERING BACAME SLIGHTLY STICKY BUT STILL DRIVABLE. AFTER REACBING MY DESTINATION AND RESTARTING MY CAR, I THEN RECEIVED THE SAME FAULT LIGHT AS WELL AS TRACTION CONTROL, AND AIRBAG LIGHTS. I HAVE HAD ZERO ISSUES WITH THIS VEHICLE AS LONG AS I'VE OWNED IT PRIOR TO IT BEING AT THE DEALER FOR THE RECALLS. THE STEERING WAS NOW ALMOSY INOPPERABLE AND REQUIRED ALOT OF STRENGTH TO MAKE ANY TURN LEFT OR RIGHT. WHILE LUCKILY THE STEERING GOT VERY BAD ON SIDE STREETS, THIS COULD HAVE RESULTED IN SOME SERIOUS INJURY OR PROBLEMS IF IT HAPPENED ON THE HIGHWAY I FEEL. THIS VEHICLE IS JUST ONLY 4 YEARS OLD AND I HAVE A HARD TIME BELIEVING THAT THE STEERING MECHANISM...
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING. THE POWER STEERING ASSIST, THE ADVANCE TRAC, AND HILL ASSIST WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BERGEY'S FORD (700 N BETHLEHEM PIKE, AMBLER, PA 19002) AND WAS DIAGNOSED THAT THE TORQUE SENSOR AND THE STEERING RACK NEEDED TO BE REPLACED. AN ALIGNMENT WAS ALSO RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. *LN*JB
NO POWER STEERING ASSIST, THIS IS 3RD TIME THIS HAS HAPPENED. PREVIOUS REPAIRS HAVE BEEN TO WIRE CONNECTIONS. THIS TIME WE WERE INFORMED MODULE IS NOT COMMUNICATING. COST OF REPAIR ESTIMATED AT $2,100.00. SHOP INFORMED ME THAT DEALER SAYS THERE ARE OVER 900 MODULES ON BACKORDER. OBVIOUSLY THERE IS A PROBLEM. THE CAR WAS BEING DRIVEN WHEN THIS OCCURED. STEERING ABSOLUTELY VERY DIFFICULT. FEEL FORTUNATE THAT DIDN'T HAVE TO MAKE ANY EVASIVE MANUVERS TO AVOID AN ACCIDENT. VERY UNSAFE.
STEERING WHEEL IS LOCKED AND NO POWER STEERING. I THINK IT'S DUE TO RECALLS ON FORD FUSIONS. MY CAR DOESN'T HAVE ONE BUT I THINK IT SHOULD. THE RECALL IS THE ELECTRIC POWER ASSIST SYSTEM. MY CAR IS ONLY FOUR YEARS OLD I SHOULDN'T HAVE THIS PROBLEM. THE CAR WAS PARKED WHEN THIS HAPPENED BUT WHAT IF WE WERE ON THE HIGHWAY.
MY VEHICLE WOULD NOT SHIFT INTO DRIVE (FORD FUSION 2016 2L 5SPEED AUTOMATIC). IT SHUDDERED AND CRAWLED FORWARD BUT THE TRANSMISSION WOULD NOT ENGAGE. I BRAKED TO A STOP PUT IT PARK AND THE CAR WAS STILL SHUDDERING. I TURNED IGNITION OFF AND ATTEMPTED TO RESTART ENGINE AND ENGAGE FROM PARK TO DRIVE. IT DID NOT SHIFT TO DRIVE BUT SHUDDERED. I HAD TO REPEAT THIS PROCESS 4-5 TIMES AND THEN IT FINALLY MOVED FROM PARK TO DRIVE AND DROVE SOMEWHAT NORMAL 1 DAY PRIOR THE CAR WAS JERKY AS IT ENGAGED. THIS JERKY BEHAVIOR OF THE TRANSMISSION AT LOW SPEEDS I WAS EXPERIENCING YESTERDAY RETURNED . THE CAR BECAME DRIVEABLE BUT NOW A I AM VERY SUPSECT AND I CANNOT FIND A RECALL FOR THIS ISSUE THAT MATCHES MY VIN NUMBER. EVENTHOUGH MANY FORD FUSIONS MADE DURING THE SAME YEAR AS MINE HAVE EXPERIENCED THIS ISSUE
POWER STEERING SUDDENLY FAILED
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE STEERING WHEEL RANDOMLY SHIFTED FROM LEFT TO RIGHT. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO KEEP THE STEERING WHEEL STRAIGHT. THERE WAS NO WARNING LIGHT ILLUMINATED. BELK FORD INC, (447 MS-6, OXFORD, MS 38655) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,500.
I WAS DRIVING MY CAR ON THE STREET GOING 45 MPH AND MY CAR STEERING LOCKED UP AND WARNING LIGHT CAME ON SAYING STEERING ASSIST FAULT . THEN ANOTHER HILL ASSIST FAULT LIGHT CAME ON . I HAD TO COME TO A STOP ON THE ROAD AND TURN OFF MY CAR AND LET IT SIT FOR A FEW MINS AND RESTART IT AND EVERYTHING WENT BACK TO NORMAL.
THE VEHICLE WAS STATIONARY IN MY GARAGE. I WAS ATTEMPTING TO LEAVE FOR WORK AND THE VEHICLE WOULDN'T START. I CHECKED THE FLUIDS AND CHECKED BATTERY CABLE AND FINALLY THE VEHICLE STARTED WITH HESITATION. WARNING LIGHTS 'STERRING ASIST FAULT' 'LOW BATTERY FEATURE' AN 'SERVICE ADVANCE TRAC' APPEARED. COULD NOT TURNED THE STERRING WHEEL AT ALL TO BACK OUT OF GARAGE. BATTERY IS 1YEAR OLD SHOULD NOT BE LOW.
THERE WAS ELECTRICAL MALFUNCTIONING TAKING PLACE AND THE POWER STEERING WAS MALFUNCTIONING AND THE CAR WOULD JUST STALL AND LIKE LOCK UP EVERYTHING IN IT AND EVERYTHING WOULD BE FLASHING ON AND ON INSIDE ON AND OFF
MY VEHICLE WAS PARKED IN FRONT OF MY HOUSE (THANK GOD) AND WHEN I STARTED IT, 3 ALARMS CAME ON AND I WAS NOT ABLE TO MOVE THE STEERING WHEEL. HAD THIS HAPPENED WHILE I WAS DRIVING, I WOULD MOST CERTAINLY BEEN IN AN ACCIDENT. THE ISSUE IS THE ENTIRE ELECTRONIC STEERING SYSTEM FAILED. WHOLE COMPONENT NEEDS TO BE REPLACED. EXACTLY ONE YEAR TO THE DAY AFTER THE LAST ELECTRICAL FAILURE.
TL* THE CONTACT OWNED A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, WHEN THE STEERING COLUMN LOCKED UP, CAUSING THE CONTACT TO DRIVE OFF THE ROAD, THE VEHICLE THE INDEPENDENTLY INCREASED IN SPEED TO 40 MPH, AND CRASHED INTO A DITCH AIRBORNE. THE VEHICLE LANDED UPSIDE DOWN. DURING THE FAILURE, THE STEERING WHEEL WAS UNABLE TO BE MANEUVERED. THERE WERE NO WARNING LIGHTS AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, LEFT ARM WAS CUT DEEPLY AND ELBOW, ELBOW JOINT WAS INJURED, AND A CUT ON THE FACE. THE CONTACT WAS TAKEN TO THE AMBULANCE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WAS A RECALL ON THE STEERING. THE VEHICLE WAS RECALLED FOR THE STEERING COLUMN. A POLICE REPORT WAS FILED. THE FAILURE...
MY FRIEND ARON WAS HAVING AN EMERGENCY WHEN WOKE UP AT 4:00AM TO COME TO HIS HELP. AFTER WAKING UP WITH A REDBULL ,I WAS THEN HEADING TO THE HOUSE AT WICH ARON LIVES . I WAS UNFORTUNATELY AN TO MY SURPRISE . LOST COMPLETE CONTROL OF MY 2016 FORD FUSION THE STEERING WHEEL LOCKED. AS DID THE TIRES . AND TO MY HORRIBLE EXPERIENCE OF THIS CAR IN MOTION THEN ACCELERATED TO 40 MILES AN HOUR . I WAS COMPLETELY HELPLESS AS TO REDIRECT THE CAR IN MOTION TO A SAFE PATH . I REMEMBER THE FUSION WAS AIRBORNE AFTER I WAS OFF THE ROAD HITTING A DITCH . THE FORD FLIPPED UPSIDE DOWN. I SUSTAINED HEAD INJURIES AND BACK AN AS WELL. MY ARM WAS CUTT UP BAD. IM NOW LIVING WITH THESE SCARS FOR THE REST OF MY LIFE.
WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.
I WAS DRIVING DOWN THE ROAD ABOUT APPROX 40 MPH WHEN MY LIGHT WENT OFF SAYING THAT MY TRACTION CONTROLS WERE BOTH ON AND IN USE. IT WAS LIKE MY POWER STEERING WENT COMPLETELY OUT, OUT OF NO WHERE. I WAS DRIVING STRAIGHT AND IT ALSO POPPED UP THAT MY STEERING AND HILL ASSIST WAS NOT WORKING. I WAS AFRAID TO PULL OVER AND SHUT MY CAR OFF AND BE STUCK, SO I DROVE IT DOWN THE ROAD A FEW MILES MORE AND TURNED IT OFF IN MY PARKING LOT. WHEN I TURNED IT BACK ON, EVERYTHING SEEMED FINE. ALSO, AFTER FUELING MY VEHICLE UP, IT HAS BEEN ROUGH IDLING FOR A DEW AND THEN WILL EVEN OUT. WHEN STOPPING AT A LIGHT, IT WILL ALSO ROUGH IDLE AND EVEN BACK OUT AS WELL. I AM AT APPROX 65,000 MILES, 2016 AWD FORD FUSION TURBO. I AM DUE FOR AN...
SO I BOUGHT A 2016 FORD FUSION SE AND ABOUT TWO WEEKS LATER AFTER JUST BOOKING A HOTEL ROOM WENT TO MOVE MY FUSION TO A CLOSER PARKING SPOT AND AS SOON AS I STARTED IT THE LEFT SIDE OF THE SCREEN ABOVE STEERING WHEEL SHOWED A BOX THAT READ " STEERING ASSIST FAULT SERVICE REQUIRED". AND THERE WAS NO POWER STEERING AT ALL. IT ALSO READS SERVICE ADVANCE TRACK, AND UPHILL PARKING ASSIST UNAVAILABLE.
VEHICLES POWER STEERING FAILED WHILE LEAVING A PARKING SPACE. *TR
VERY VERY ANGRY...PULLING OUT OF A PARKING SPOT AND MY STEERING WHEEL SEIZED UP. COULD NOT TURN LEFT OR RIGHT.THE DASH ALERTS WERE "SERVICE ADVANCE TRAC" "STEERING ASSIST FAULT SERVICE REQUIRED". HAD IT TOWED TO RUSS MILNE FORD ($70). WAS TOLD THERE WAS NO RECALL ON THIS ISSUE FOR 2016 FORD FUSION...WHAT!!!! THIS IS VERY DANGEROUS AND FORD NEEDS TO BE RESPONSIBLE AND HAVE A RECALL BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. WILL COST ME $2040 TO HAVE FIXED WITH ONLY 78,000 MILES ON THE CAR. MANY COMPLAINTS...NEED A CLASS ACTION LAWSUIT!! VERY DISAPPOINTED *TR
Other 2016 FORD FUSION Problem Areas
Engine
426 complaints
Power Train
290 complaints
Unknown Or Other
192 complaints
Electrical System
130 complaints
Engine And Engine Cooling
103 complaints
Fuelpropulsion System
79 complaints
Service Brakes
77 complaints
Air Bags
49 complaints
Structurebody
42 complaints
Vehicle Speed Control
42 complaints
Service Brakes Hydraulic
41 complaints
Back Over Prevention
35 complaints
Electronic Stability Control Esc
26 complaints
Wheels
26 complaints
Latcheslockslinkages
19 complaints
Wheelslugsnutsboltsstuds
19 complaints
Seat Belts
17 complaints
Exterior Lighting
15 complaints
Visibilitywiper
12 complaints
Latcheslockslinkagesdoorslatch
10 complaints
Seats
8 complaints
Suspension
7 complaints
Back Over Prevention Sensing System Camera
6 complaints
Back Over Prevention Rearview System Braking
5 complaints
Forward Collision Avoidance Automatic Emergency Braking
5 complaints
Latcheslockslinkagestrunk Lidlatch
5 complaints
Power Trainautomatic Transmission
5 complaints
Power Trainautomatic Transmissionlever And Linkagefloor Shift
5 complaints
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
5 complaints
Lane Departure Blind Spot Detection
4 complaints
Parking Brake
4 complaints
Back Over Prevention Warnings
3 complaints
Electrical System Instrument Clusterpanel
3 complaints
Fuel System Gasoline
3 complaints
Fuel System Gasolinestorageevaporative Emissionscanister
3 complaints
Power Trainautomatic Transmissioninternalbearingsbushings
3 complaints
Structurebodytrunk Lid
3 complaints
Traction Control System
3 complaints
Forward Collision Avoidance Warnings
2 complaints
Structurebodydoor
2 complaints
Tires
2 complaints
Tirestreadbelt
2 complaints
Vehicle Speed Controlcruise Control
2 complaints
Air Bags Air Bagrestraint Control Modulesoftware
1 complaint
Back Over Prevention Camera System
1 complaint
Electrical Systemadashill Start Assistsoftware
1 complaint
Electrical Systemhorn
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingenginegasolineturbosupercharger
1 complaint
Engine And Engine Coolingengineoillubricationsealsgaskets
1 complaint
Firerelated
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Fuel System Gasolinedeliveryfuel Pump
1 complaint
Fuel System Gasolinefuel Injection Systemthrottlebodymanifold
1 complaint
Fuel System Gasolinestorageevaporative Emissionshosesvalvessensors
1 complaint
Latcheslockslinkagesdoorslock
1 complaint
Power Trainautomatic Transmissioninternalgears
1 complaint
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscrotor
1 complaint
Service Brakes Hydraulicpower Assisthydraulichoses Linespiping And Fittings
1 complaint
Steering Steering Wheelhandle Bar
1 complaint
Steeringelectric Power Assist System
1 complaint
Structure
1 complaint
Structurebodyhood
1 complaint
Structureinterior Panelsdashboard
1 complaint
Suspensionfront
1 complaint
Tiresbead
1 complaint
Tiresmarkings
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Vehicle Speed Controlthrottle
1 complaint
Visibility
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint
Visibilitywindshield
1 complaint